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Client Relationship Manager Jobs in Riverside, CA

Cliftonlarsonallen

Client Relationship Leader

Irvine, CA · Hybrid

$182K - $306K/yr

CLA is looking to hire a Client Relationship Leader for our growing CAAS practice in Southern ... Work closely with the Managing Principal and Outsourcing Client Service Team to drive business and ...

EBizCharge

Relationship Manager

Irvine, CA · On-site

Manage and maintain prospects within your assigned lead list ... Maintain healthy client relationships. * Nurture existing account relationships to obtain client ...

City National Bank

Relationship Manager I

Irvine, CA · On-site

Acquire & deepen client relationships - generate new business and consumer client relationships ... Manage a portfolio of existing clients and actively deepens client relationships through cross ...

City National Bank

Relationship Manager I

Irvine, CA · On-site

Acquire & deepen client relationships - generate new business and consumer client relationships ... Manage a portfolio of existing clients and actively deepens client relationships through cross ...

Bank Of Southern California

Relationship Manager

Irvine, CA · On-site

$130K - $200K/yr

Manage existing client loan and deposit relationships including consistent communication with clients, active monitoring and evaluation of credit risk, and preparing thorough written and oral credit ...

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All JobsClient Relationship JobsClient Relationship Manager JobsClient Relationship Manager Jobs in Riverside, CA

Client Relationship Manager information

See Riverside, CA salary details

$30.3K

$59.9K

$102.2K

How much do client relationship manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for client relationship manager in Riverside, CA is $59,866.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $67,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How does a Client Relationship Manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What are the key skills and qualifications needed to thrive as a Client Relationship Manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

What does a Client Relationship Manager do?

A Client Relationship Manager is responsible for building and maintaining strong relationships with a company’s clients. They serve as the main point of contact, addressing client needs, resolving issues, and ensuring high levels of customer satisfaction. Their role often involves understanding client goals, coordinating with internal teams to deliver solutions, and identifying opportunities for further business growth. By fostering trust and communication, Client Relationship Managers help retain existing clients and support the company’s long-term success.

What Is a Client Relationship Manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

More about Client Relationship Manager jobs
What are popular job titles related to Client Relationship Manager jobs in Riverside, CA? For Client Relationship Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Client Relationship Manager jobs in Riverside, CA look for? The top searched job categories for Client Relationship Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Client Relationship Manager jobs? Cities near Riverside, CA with the most Client Relationship Manager job openings:
Client Relationship Manager jobs near you

Municipal Client Relationship Manager- Transportation- Inland Empire

GHD Group

Irvine, CA • On-site

Full-time

Posted 7 days ago

Job description

Job Description
Help us build the future and we'll help you build a rewarding and purposeful career.
Our global network is made up of architects, designers, planners, engineers, and environmental scientists all working towards the same goal.
Join a team that brings inspirational architecture, landscapes, townscapes and places to our world, and we'll provide you unlimited space to grow.
You'll be able to apply our powerful global network of skills and decades of experience to build positive Client outcomes.
Who are we looking for?
GHD's municipal business in Water and Transportation is in a period of accelerated growth. Over the past few years, we have doubled our municipal portfolio, driven by strong client relationships, technical excellence, and a deep commitment to the communities we serve.
Building on this momentum, we have launched a bold growth initiative to double our municipal practice over the next four years. This next phase of growth is intentional, market-focused, and rooted in long-term partnerships with cities, counties, and local agencies.
To help lead this next chapter, we are seeking Client Relationship Managers (CRM)- Transportation who are energized by growth, trusted by clients, and motivated to shape the future of public infrastructure.
Client Relationship Managers are viewed as a critical role within GHD. They sit at the intersection of our clients, our communities, and our technical teams - brining external voices, priorities, and opportunities into the organization.
AT GHD, our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect and excel in our vibrant environment.
As a Client Relationship Manager for Transportation Clients in the Inland Empire (Riverside/San Bernadino County) and working with an energetic and high performing team, this position offers a variety of duties and will see you involved in:
Client Relationship Development
  • Build and maintain strong relationships with municipal clients, including city governments, utilities, and public agencies.
  • Act as the voice of the client within the organization, ensuring their priorities and challenges are understood and addressed.
  • Develop and implement client interaction plans to engage decision-makers and influencers.

Strategic Account Management
  • Lead and mentor a Client Engagement Team to deliver innovative solutions tailored to municipal needs.
  • Create and execute annual growth plans for municipal accounts, focusing on long-term objectives (3-5 years).
  • Monitor trends in public spending, regulatory changes, and infrastructure investments to identify opportunities.

Business Development
  • Identify and pursue new opportunities within municipal markets, including water, transportation, and urban development sectors.
  • Collaborate with technical teams to align proposals with client preferences during bidding and delivery phases.
  • Maintain an active pipeline of projects and pursuits.

Advocacy and Representation
  • Represent the organization at municipal meetings, conferences, and industry events.
  • Promote the organization's brand and capabilities to municipal stakeholders.
  • Facilitate multi-party communications when needed to resolve issues and advance strategic initiatives.

Key Performance Indicators
  • For the client portfolio,
  • Opportunity pipeline
  • Bookings targets

Additional responsibilities
  • Customer Relationship Management (CRM) Data: Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement that may enhance the management of customer relationships.
  • Personal Capability Building: Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.
  • Key Account Management: Ensure quality service and profitable business growth by managing a portfolio of complex customer relationships and/or a small team of account managers.
  • Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.
  • Customer Needs Clarification: Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify medium- to long-term customer needs, and develop and agree to a specification of customer requirements.
  • Sales Opportunities Creation: Develop a personal network of senior managers within the business sector and represent the organization at business sector events. Obtain market intelligence, promote the organization, and enhance its reputation.
  • Promoting Customer Focus: Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.
  • Customer Relationship Management / Account Management: Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

Education
  • Bachelor's or Master's Degree in Engineering, Environmental Science, or similar

Qualifications
  • Professional Engineer license preferred
  • Minimum 10 years of experience in client service management, or client relationship management preferably with municipal or public sector clients.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to lead cross-functional teams and influence at senior levels.
  • Proficiency in CRM tools (Salesforce in particular) and Microsoft Office Suite.
  • Strategic thinker with a client-centric mindset.
  • Strong understanding of municipal operations, governance, and procurement.
  • Ability to navigate complex stakeholder environments and build consensus
  • Experience in client engagement and business development, with a track record of building relationships across government, industry, and community stakeholders.
  • Proven ability to develop and execute market strategies.

As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.
Salary Range: $230,000-$280,000 based on experience and location
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About Us
Take on some of the world's toughest challenges - with GHD supporting you every step of the way.
We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact.
See where your commitment could take you with GHD.
Our Pledge to You
At GHD, we don't just believe in the power of commitment, we live and breathe it every day.
That's why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today.
See where your commitment could take you.
That's the #PowerOfCommitment
Who we are
GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled individuals, across more than 200 offices spanning five continents.
The Power of Commitment is our brand promise. It's what makes us different. We are bound to our stated vision and determination to address humanity's most urgent needs: to make water, energy and urbanisation sustainable for generations to come.

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