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Client Relationship Manager Jobs in Maple Ridge, BC

TLC Solutions, Inc.

Client Care Manager

Langley, BC · On-site

The Client Care Manager builds and maintains strong client relationships, drives customer success, and supports strategic growth across assigned accounts. Acting as the primary client contact, the ...

BFL Canada

Private Client Services Advisor

Langley, BC · On-site

Deliver exceptional client service to maximize client retention through proactive communication, ongoing relationship management, and regular policy reviews. * Oversee the preparation of underwriting ...

Photon

Jr Account Manager - Mississauga

Vancouver, BC · On-site

Client relationship management and business development: manage client relationships, build portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close * Client delivery ...

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All JobsClient Relationship JobsClient Relationship Manager JobsClient Relationship Manager Jobs in Maple Ridge, BC

Client Relationship Manager information

See Maple Ridge, BC salary details

$23.2K

$51.9K

$89.8K

How much do client relationship manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client relationship manager in Maple Ridge, BC is $51,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,327.00 and $57,491.00 per year, depending on experience, location, and employer.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How much do client relationship managers make in the US?

In the US, client relationship managers typically earn an average salary between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior or specialized roles can pay higher, often exceeding $120,000 with bonuses and benefits included.

How much does a client relationship manager make?

The average salary for a client relationship manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized roles can earn higher salaries, and many positions include bonuses or commissions based on performance.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences, work environment, and the ability to meet client needs effectively.
More about Client Relationship Manager jobs

What cities near Maple Ridge, BC are hiring for Client Relationship Manager jobs?

Cities near Maple Ridge, BC with the most Client Relationship Manager job openings:

Client Relationship Manager jobs near you
Infographic showing various Client Relationship Manager job openings in Maple Ridge, BC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $51,852 per year, or $24.9 per hour.

Client Services Manager

It's Your Time Business Services Inc

Vancouver, BC • On-site

Full-time

Medical, Life

Re-posted 27 days ago

Key responsibilities

  • Own client relationships by leading onboarding, regular check-ins, and understanding client goals and needs.

  • Manage service delivery by delegating work, reviewing progress, monitoring budgets, and documenting scope changes.

  • Lead internal practitioners through weekly meetings, review KPIs, provide feedback, and improve workflows and processes.

Job description

Company Overview
It's Your Time Business Services Inc is a boutique professional services firm providing high-touch, personalized client support. We are seeking an experienced Client Services Manager to own client relationships, manage service delivery, and lead internal practitioners.


This is not a sales role. There are no cold calls or quotas. Success in this role is measured by client satisfaction, operational excellence, and team performance.


Role Overview
As a Client Services Manager, you are the primary point of contact for clients and the bridge between clients and internal practitioners. You ensure work is delivered on time, within scope, and to a high standard—while continuously improving processes and client experience.  


Key Responsibilities

Client Onboarding & Relationship Management

  • Lead structured new-client onboarding using clear checklists and timelines
  • Run regular client check-ins and proactively address needs
  • Build strong client relationships by understanding goals, preferences, and milestones

Practitioner Leadership & Coordination

  • Delegate the majority of client work through Client Hub, maintaining high-level oversight
  • Hold weekly one-on-ones with practitioners to review KPIs, provide feedback, and document progress
  • Create and maintain training documentation using Loom and Tango
  • Create workflows and step in as subject matter expert on senior level work requests.

Operational Oversight & Reporting

  • Review weekly timesheets and monitor client budgets
  • Document and manage scope changes with client approval
  • Prepare concise leadership reports covering project status, risks, and resource needs

Issue Resolution & Process Improvement

  • Address client concerns promptly and professionally
  • Lead post-incident reviews to identify root causes and implement improvements
  • Continuously improve workflows, systems, and efficiency

Tools & Systems

  • Maintain organized client documentation in SharePoint
  • Manage credentials securely using 1Password and company security standards
  • Use ClickUp to assign tasks and track progress

Growth Support

  • Identify upsell opportunities based on client needs
  • Collaborate with leadership to scale resources as client demand grows


Qualifications Experience & Skills

  • 2+ years of administrative or similar professional services work.
  • 3+ years in client services, account management, or professional services
  • Strong delegation, leadership, and organizational skills
  • Experience with process improvement and service delivery
  • Familiarity with tools such as all Office365 apps, BambooHR, 1Password, Loom, and Tango
  • Strong administrative skills from document editing and management, to CRM management, calendar management, exploring uses for AI and more.

Personal Attributes

  • Excellent communicator with adaptable communication styles
  • Detail-oriented, organized, and process-driven
  • Empathetic, proactive problem-solver
  • Comfortable managing multiple clients in a fast-paced environment
  • Life-long-learner is not just a phrase to you - it's what you do.


Please send a cover letter and let us know your favourite or least favourite thing about AI and how it can be used in your role.


Job Type: Full-time

Benefits:

  • 2 Bonus stats
  • Health Benefits 

Work Location: In person