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Client Relationship Associate Jobs in Iowa (NOW HIRING)

OHNWARD BANCSHARES

Client Relationship Coordinator

De Witt, IA · On-site

$14.25 - $19.25/hr

Support customer relationships to retain client business. Contribute to office growth. Identifying ... Associate's degree; 3-4 years' experience and/or training; or equivalent combination of education ...

TBK Bank, SSB

Client Services Associate

Bettendorf, IA · On-site

Summary Are you a customer-focused professional with a passion for facilitating accurate financial transactions and building strong relationships? As a Client Services Associate, you'll be at the ...

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All JobsClient Relationship Associate JobsClient Relationship Associate Jobs in Iowa

Client Relationship Associate information

See Iowa salary details

$23.5K

$44.2K

$62.9K

How much do client relationship associate jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client relationship associate in Iowa is $44,229.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $47,000.00 per year, depending on experience, location, and employer.

What does a client relationship associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.

What are the key skills and qualifications needed to thrive as a client relationship associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a client relationship associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What skills are needed for a client relationship associate?

A client relationship associate needs strong communication and interpersonal skills to build and maintain client trust. They should have good organizational abilities, problem-solving skills, and proficiency with customer relationship management (CRM) software. Attention to detail and the ability to handle multiple tasks are also important for success in this role.

What are the most commonly searched types of Client Relationship jobs in Iowa?

The most popular types of Client Relationship jobs in Iowa are:

What are popular job titles related to Client Relationship Associate jobs in Iowa?

For Client Relationship Associate jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Client Relationship Associate jobs in Iowa look for?

The top searched job categories for Client Relationship Associate jobs in Iowa are:

What cities in Iowa are hiring for Client Relationship Associate jobs?

Cities in Iowa with the most Client Relationship Associate job openings:

Client Relationship Associate jobs near you
Infographic showing various Client Relationship Associate job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $44,229 per year, or $21.3 per hour.

Client Relationship Coordinator

OHNWARD BANCSHARES

De Witt, IA • On-site

$14.25 - $19.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago

Job description

To apply for this position,go to our website Ohnward Bancshares, Inc.  

www.ohnward.com 

  • About Us 

  • Careers 

  • Apply Now  

POSITION SUMMARY                                                                                                                                    

This position is the primary point of contact for clients providing exceptional service and support.  Support customer relationships to retain client business.  Contribute to office growth.  Identifying client’s insurance needs as they arise.  Develop a good understanding of the products OIG offers.  Process insurance documentation to ensure all documents are complete and accurate.

KEY ORGANIZATIONAL RELATIONSHIPS                                                                                                      

  • Reports to Ohnward Insurance Group Manager
  • Works closely with OIG team and customers.

DUTIES AND RESPONSIBILITIES                                                                                                                    

Essential Duties and Responsibilities

To perform this job successfully an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Primary point of contact for clients providing exceptional service and support. Make insurance changes as requested by customer or agent. Process payments for customers.
  • Answering the phones, screening and forwarding incoming phone calls or redirect as appropriate.
  • Receiving and sorting the daily mail.
  • Calculating agent commissions monthly.
  • Be able to communicate in-depth knowledge of the products our companies offer; knowing what products a customer may be interested in or value.   Identify cross-selling opportunities when talking to customers and be able to quote insurance products.
  • Overseeing agency compliance and ensuring all employees are following our compliance guidelines.
  • Monitoring client renewals monthly and work with Producer to maintain client retention
  • Perform other administrative duties such as electronic filing, photocopying, preparing insurance documents. File and maintain customer insurance files.  The information is personal and confidential. 
  • Process and review insurance documentation to ensure all documents are complete and accurate.
  • Communicate with our contracted insurance companies to investigate and effectively solve everyday issues.
  • Work as a liaison between team members to ensure the proper flow of requests and documents.
  • Gain in-depth and thorough understanding of Property and Casualty insurance.
  • Be able to work with confidential information. 
  • Professionally assist the team with preparation and finalization of documents.
  • Serve as a back-up for other jobs as necessary.
  • Performs other duties as assigned.

SKILLS AND ABILITIES                                                                                                                                    

To perform this job successfully, an individual should demonstrate the following knowledge, skills, and abilities.

  • Excellent client relationship skills, friendly attitude, communication, and interpersonal skills
  • Detail-oriented.  Must be organized, accurate, thorough, and able to monitor work for quality.
  • Basic working knowledge of insurance.
  • Must be able to prioritize and plan work activities as to use time efficiently. 
  • Must be dependable, able to follow instructions, respond to management direction.
  • Ability to obtain Property and Casualty Insurance License.

EDUCATION AND EXPERIENCE                                                                                                                     

  • Associate’s degree; 3-4 years’ experience and/or training; or equivalent combination of education and experience.
  • Computer knowledge and ability to navigate company websites.
  • Familiarity with client data management systems.
  • Ability to obtain Property and Casualty Insurance License.

BENEFITS: 

Stakeholder Bonus 

Health Insurance 

Dental Insurance 

Retirement Plan (401k) – 3% Safe Harbor Contribution + Discretionary Contribution 

10 Observed Holidays 

PTO 

Group Term Life provided 

Short Term Disability - 100% provided by company 

Long Term Disability 

Maternity/Paternity Leave – 100% of pay 

Community Involvement 

Pay-It-Ohnward – Company Giving Program 

Grilling for Charity – Community Donations 

Thank God Its Monday (TGIM) Company Event

To apply for this position,go to our website Ohnward Bancshares, Inc.  

www.ohnward.com 

  • About Us 

  • Careers 

  • Apply Now  

Equal Opportunity Employer 

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