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Client Relations Manager Jobs in Worcester, MA (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Worcester, MA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

InsuraTec

Sales Representative (Remote)

Gardner, MA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

InsuraTec

Sales Representative (Remote)

Fitchburg, MA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

InsuraTec

Sales Representative (Remote)

Newton, MA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

InsuraTec

Sales Representative (Remote)

Waltham, MA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

Cherry Bekaert

Audit Manager (Boston)

Waltham, MA · Hybrid

$112K - $147K/yr

Exceptional client relations skills are a must. Business development skills are a plus. Limited ... Excellent project management, analytical, interpersonal, oral and written communication skills.

Cherry Bekaert

Audit Manager (Boston)

Waltham, MA · On-site

$112K - $147K/yr

Exceptional client relations skills are a must. Business development skills are a plus. Limited ... Excellent project management, analytical, interpersonal, oral and written communication skills.

Menzies Aviation

Supervisor

Worcester, MA

Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to airlines, staff, and public inquiries * Adhere to company policies and ...

Menzies Aviation

Supervisor

Worcester, MA · On-site

Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to airlines, staff, and public inquiries * Adhere to company policies and ...

Veolia

Project Leader

Woonsocket, RI · On-site

Perform baseline client relations duties, including progress reports and special reports ... People Management : * Foster a positive and inclusive work culture that promotes employee ...

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Worcester, MA

Client Relations Manager information

See Worcester, MA salary details

$28.9K

$57.3K

$97.8K

How much do client relations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client relations manager in Worcester, MA is $57,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $64,900.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Worcester, MA?

The most popular types of Client Relations jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Client Relations Manager jobs?

Cities near Worcester, MA with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $57,258 per year, or $27.5 per hour.

Construction Project Manager - Access Flooring Division

Orion Placement

Hudson, MA • On-site

$100K - $110K/yr

Full-time

Medical, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Pay: $100,000.00 - $110,000.00 per year

Why This Is a Great Opportunity

  • Own projects from bid through closeout and see the direct impact of your work.
  • Join a stable, well-established construction organization with a strong reputation and long-term client relationships.
  • Work on specialized commercial projects involving access flooring, server rooms, cleanrooms, and other mission-critical environments.
  • Collaborate with architects, engineers, general contractors, field crews, and clients across New England.
  • Enjoy a competitive compensation package with bonus potential and a monthly vehicle allowance.
  • Build valuable expertise in estimating, project management, construction contracts, scheduling, and client relationships.
  • Gain meaningful career growth opportunities with direct exposure to leadership and decision-makers.

Location: Hudson, MA — On-site, with regular travel to project sites and meetings throughout New England.

Note: Must have 1+ years of construction project management or closely related experience, the ability to read and interpret construction drawings and specifications, a valid driver's license, reliable transportation, and willingness to travel throughout New England.

About Us

We are a respected, established construction organization specializing in sophisticated commercial environments and customer-focused project delivery. Our team brings together expertise across construction, architecture, engineering, MEP design, and field installation, allowing us to deliver high-quality solutions from planning through completion. We value collaboration, accountability, technical excellence, and long-term relationships. Confidential Employer.

Job Description

  • Lead access flooring projects from estimating and bid review through contract administration, execution, billing, and closeout.
  • Review RFPs, drawings, specifications, and bid documents to develop accurate material and labor take-offs and project cost estimates.
  • Attend pre-bid meetings and project walkthroughs while identifying scope, schedule, and cost considerations.
  • Prepare proposals, negotiate pricing and contracted scope, and support construction contract administration.
  • Develop project work orders, material lists, budgets, submittals, and other project documentation.
  • Coordinate manpower, materials, deliverables, and installation requirements with labor and warehouse teams.
  • Interpret construction plans and project details for field personnel and installation teams.
  • Visit active job sites to monitor progress, participate in project meetings, and maintain strong relationships with project stakeholders.
  • Track project schedules, costs, and deliverables to keep work on time and within budget.
  • Prepare change orders and extra work proposals while identifying opportunities and protecting project profitability.
  • Manage billing activities, applications for payment, and required project closeout documentation.
  • Represent our team professionally with architects, engineers, general contractors, clients, and other industry partners throughout New England.

Qualifications

  • 1+ years of construction project management or related construction experience.
  • Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent commercial construction experience.
  • Ability to read and interpret construction drawings and specifications.
  • Strong organization, communication, problem-solving, and time management skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Proficiency with Microsoft Office.
  • Valid driver's license and reliable transportation.
  • Willingness to travel throughout New England.
  • Commercial interiors, flooring, renovation, facilities, estimating, bidding, MEP, or client-facing project experience is a plus.

Why You Will Love Working Here

You will have the opportunity to take genuine ownership of projects, work alongside experienced construction professionals, and develop a broad skill set across estimating, project management, construction operations, and client relations. Our environment is collaborative and relationship-driven, with direct access to leadership and opportunities to grow your career while working on diverse projects throughout New England.

JPC-1781

Benefits:

  • 401(k)
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance