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Client Relations Manager Jobs in Worcester, MA (NOW HIRING)

Inkhouse

Account Executive, Public Relations

Waltham, MA · On-site

$65K - $80K/yr

Monitor and analyze PR, media, and social trends, proactively applying insights to client programs * Manage multiple deadlines and workstreams across accounts while maintaining high attention to ...

Orchestra

Account Executive, Public Relations

Waltham, MA · On-site

$65K - $80K/yr

Monitor and analyze PR, media, and social trends, proactively applying insights to client programs * Manage multiple deadlines and workstreams across accounts while maintaining high attention to ...

Cim

Employee Relations Consultant

Wellesley, MA · On-site

$64 - $97/hr

Employee Relations is a centralized team of trusted advisors that provides support to people ... Client relationship management, consulting and coaching skills * Demonstrated ability to support a ...

New

legence

Senior Electrical Engineer

Framingham, MA

$13K - $150K/mo

Responsibilities include electrical design, project management, client relations, and mentoring staff. Key Responsibilities: * Lead electrical system design (power distribution, lighting, controls ...

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Worcester, MA

Client Relations Manager information

See Worcester, MA salary details

$28.9K

$57.3K

$97.8K

How much do client relations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client relations manager in Worcester, MA is $57,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $64,900.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Worcester, MA?

The most popular types of Client Relations jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Client Relations Manager jobs?

Cities near Worcester, MA with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $57,258 per year, or $27.5 per hour.

Project Manager - Bridge Design

McFarland-Johnson Inc

Acton, MA • On-site

$55 - $85/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

EOE Statement
Our employee owners come to MJ for the variety of project work and stay for the people they work with on those projects! Our people set MJ apart and drive our success for our clients. MJ provides an inclusive environment and rewards employee owners' hard work. Our culture of innovation and collaboration fosters creativity and encourages employees to do their best work.
MJ is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.
Applicants who wish to apply for an open position with MJ who require reasonable accommodation in order to complete the application process may contact MJ's Human Resources Department at employment@mjinc.com to request assistance.
Category
Transportation
Description
At McFarland Johnson (MJ), you'll own your future. We're a 100% employee-owned firm with 80 years of experience delivering innovative engineering, planning, environmental, technology and construction solutions that make a lasting impact on the clients and communities we serve.
Certified as a Great Place to Work, our employee-owners describe MJ's culture as collaborative, people-focused, and supportive. Join us, and help shape the future of infrastructure, together.
About the Role:
We are seeking a motivated and experienced Project Manager in Bridge Design to join our widely respected and growing Transportation Division in our Acton, MA Office location. This position provides a tremendous growth opportunity for a career-minded professional interested in joining our award-winning firm and becoming part of our employee-owned culture of performance and client satisfaction.
Why Join MJ?
  • Career Growth: Accelerate your professional career with opportunities to lead, learn, and expand your expertise.
  • Collaborative Culture: Work alongside multidisciplinary teams that thrive on creativity, support, and teamwork. Collaborative is the most frequent word used to describe MJ's culture in annual employee survey.
  • Employee Ownership: As a 100% ESOP, your contributions directly shape our shared success - you own your future.
  • Innovation & Impact: Work on projects that push boundaries, drive sustainability, and create real-world solutions.
  • Professional Development: From mentorship, ongoing technical training, and conferences we invest in your growth every step of the way.
  • Work-Life Balance: Enjoy flexible schedules, generous PTO, and a culture that values balance so you can thrive both professionally and personally.
  • Shape the next generation: For experienced professionals, MJ offers the chance to mentor emerging talent, share your expertise, and leave a lasting legacy in the industry.

Key Responsibilities:
  • Lead a team of multidisciplinary engineers.
  • Oversee all aspects of Bridge Design
  • Manage projects and meet agreed-upon budgets and schedules
  • Make public presentations
  • Perform quality control reviews
  • Assist with the development of staff including workloads, training, and career planning
  • Develop or review all aspects of engineering studies including data collection, models, plans, and estimates.
  • Work with state or municipal clients on Bridge infrastructure projects, including the design and management of public state, county, and city projects.
  • Developing new and existing client relations and business development opportunities.
  • Assist with proposal preparation to secure new work
  • Serve as Bridge Discipline lead on pursuits and opportunities
  • Represent MJ at industry and professional society events

Qualifications:
  • Bachelor of Science degree in Civil Engineering.
  • Professional Engineer license required with the ability to apply for comity in other states.
  • 10+ years of progressive Bridge engineering analysis, design, and project management experience.
  • Project experience with MassDOT required.
  • Ability to be a self-starter and work in a dynamic environment.
  • Ability to foster business development relationships.
  • Public presentation experience required.
  • Strong business development skills and experience are a plus.
  • Experience obtaining Federal, State, and local regulatory approvals and permits.
  • Excellent verbal and written communication skills.
  • Excellent organization skills and attention to detail.
  • Excellent track record of financial success, delivering projects on time and on budget
  • Ability to effectively participate as part of a project team, develop and maintain client relations, and meet project demands and schedules.

Benefits & Perks:
  • Competitive salary with a pay range of $55 - $85 per hour commensurate with experience and location.
  • Performance-based incentive payment plan/bonus structure.
  • Comprehensive benefits package, including medical, dental, vision coverage.
  • Generous Paid Time Off, including Parental Leave.
  • Company funded ESOP + 401(k) employer match.
  • Ongoing technical training and professional development opportunities.

Join Us and Make a Difference:
Join a team where your work has purpose, your ideas are valued, and your growth is personal. Apply today and become a part of a company where you can #ownyourfuture.
Position Requirements
Full-Time/Part-Time
Full-Time
Shift
-not applicable-
City
State
Keywords
Pay Range
Exempt/Non-Exempt
Non-Exempt
Open Date
11/18/2025
This position is currently accepting applications.

Apply