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Client Relations Associate Jobs in Worcester, MA

Cornerstone Bank

Customer Relations Associate

Southbridge, MA · On-site

$41K - $51K/yr

The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank's commitment to serving customers, colleagues ...

Microbac

Customer Relationship Associate

Dayville, CT · On-site

$39K - $49K/yr

JOB SUMMARY The Customer Relationship Associate serves as a front-line contact to receive and ... Manage the logistics of client projects, ensuring client needs are met in a timely and cost ...

Microbac

Customer Relationship Associate

Dayville, CT · On-site

$18 - $20/hr

JOB SUMMARY The Customer Relationship Associate serves as a front-line contact to receive and ... Manage the logistics of client projects, ensuring client needs are met in a timely and cost ...

Sagelife

Memory Care Life Enrichment Associate

Hudson, MA · On-site

$42K - $52K/yr

Memory Care Life Enrichment Associate assists the Resident Care Director in the development and execution of a diverse offering of activities and events designed to engage residents, connect ...

Compass Group

SR. CHEF MANAGER - WALTHAM, MA

Waltham, MA · On-site

$80K - $85K/yr

Exceptional business etiquette and client relations * Ability to lift, bend and carry up to 40 lbs ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Compass Group

SR. CHEF MANAGER - WALTHAM, MA

Waltham, MA

$80K - $85K/yr

Exceptional business etiquette and client relations * Ability to lift, bend and carry up to 40 lbs ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Eurest

SR. CHEF MANAGER - WALTHAM, MA

Waltham, MA · On-site

$80K - $85K/yr

Exceptional business etiquette and client relations * Ability to lift, bend and carry up to 40 lbs ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Compass Group

SR. CHEF MANAGER - WALTHAM, MA

Waltham, MA · On-site

$80K - $85K/yr

Exceptional business etiquette and client relations * Ability to lift, bend and carry up to 40 lbs ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Cherry Bekaert

Audit Manager (Boston)

Waltham, MA · Hybrid

$112K - $147K/yr

Exceptional client relations skills are a must. Business development skills are a plus. Limited ... Proven ability to lead and develop A&A associates * 5+ years of experience in public accounting.

Cherry Bekaert

Audit Manager (Boston)

Waltham, MA · On-site

$112K - $147K/yr

Exceptional client relations skills are a must. Business development skills are a plus. Limited ... Proven ability to lead and develop A&A associates * 5+ years of experience in public accounting.

Compass Group

SENIOR CHEF MANAGER

Waltham, MA · On-site

$75K - $85K/yr

Exceptional business etiquette and client relations * Ability to lift, bend and carry up to 40 lbs ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Compass Group

SENIOR CHEF MANAGER

Waltham, MA · On-site

$75K - $85K/yr

Exceptional business etiquette and client relations * Ability to lift, bend and carry up to 40 lbs ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Compass Group

SENIOR CHEF MANAGER

Waltham, MA · On-site

$75K - $85K/yr

Exceptional business etiquette and client relations * Ability to lift, bend and carry up to 40 lbs ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Flik Hospitality Group

SENIOR CHEF MANAGER

Waltham, MA · On-site

$75K - $85K/yr

Exceptional business etiquette and client relations * Ability to lift, bend and carry up to 40 lbs ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Worcester, MA

Client Relations Associate information

See Worcester, MA salary details

$24.9K

$47K

$66.9K

How much do client relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client relations associate in Worcester, MA is $46,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $49,900.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What job categories do people searching Client Relations Associate jobs in Worcester, MA look for? The top searched job categories for Client Relations Associate jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Client Relations Associate jobs? Cities near Worcester, MA with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $46,986 per year, or $22.6 per hour.

Customer Relations Associate

Cornerstone Bank

Southbridge, MA • On-site

$41K - $51K/yr

Other

Posted 13 days ago

Job description

About Cornerstone Bank
Cornerstone Bank was established in 2017, built on a legacy of community support and a commitment to helping individuals and businesses thrive. With deep roots in Worcester County and a strong presence throughout Central Massachusetts, Cornerstone combines the strength of a traditional bank with the personalized service of a local institution. Our community-based banking model allows us to deliver exceptional service with a personal touch-every time. At Cornerstone Bank, we foster a collaborative and inclusive workplace where innovation, teamwork, accountability, and excellence are more than just values-they're how we work every day. We empower our employees to grow professionally, serve their communities, and deliver outstanding customer experiences.
Position Summary
Cornerstone Bank is seeking a Customer Relations Associate to provide friendly, accurate, and efficient service to customers while supporting daily branch operations. This role is responsible for processing routine banking transactions, answering customer inquiries, and building strong relationships by understanding customer needs and connecting them with appropriate bank products and services. The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank's commitment to serving customers, colleagues, and the community with professionalism and care.
Responsibilities and Accountabilities
  • Provides efficient, effective and courteous customer service.
  • Perform a variety of transactions to service the customer, including processing deposits, withdrawals, payments, night drop bags; check cashing; may assist customers with more complex inquiries.
  • Maintain updated knowledge of Bank's products and services.
  • Build trust with customers by identifying opportunities to deepen customer relationships and refer customers to appropriate team members.
  • Ensures the accuracy of activities.
  • Balance transactions and cash at the end of the day and participate in the branch settlement.
  • Assist in operational and administrative activities of the branch including opening, closing, balancing ATM, mail deliveries and other general customer inquiries.
  • Perform all duties in accordance with prescribed regulatory compliance guidelines and as directed by management.
  • Other related duties as requested.
Qualifications
  • Demonstrated customer service skills
  • Must be comfortable performing basic math calculations
  • Attention to detail; ability to multi-task
  • Strong verbal and written communication skills; possesses professional communication ability including active listening
  • Strong interpersonal skills and ability to deal with customers under circumstances requiring tact and diplomacy
  • Excellent organizational skills
  • Capable of handling sensitive and confidential situations and documentation
  • Must be available to work extended and/or weekend hours and attend training as needed
  • Must be able to use various types of office equipment, including computer terminal
Education/Training/Experience
  • High School Diploma or equivalent
  • Three to six months' banking or retail cash handling/customer service experience

INDEPENDENT ACTION
Performs work independently within scope of established guidelines and practices. Consults with Manager where clarification or exception to Bank policy may be required.
NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required for this job.
Cornerstone Bank is an Equal Opportunity Employer. In compliance with Equal Opportunity Guidelines and the Americans with Disabilities Act, Cornerstone Bank provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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