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Client Relations Associate Jobs in Lowell, MA (NOW HIRING)

About This Role As an Investor Relations Associate at Alumni Ventures, you'll play a vital role in ... Who You Are We're looking for a client-centered, detail-oriented professional who is excited to ...

About This Role As an Investor Relations Associate at Alumni Ventures, you'll play a vital role in ... Who You Are We're looking for a client-centered, detail-oriented professional who is excited to ...

About This Role As an Investor Relations Associate at Alumni Ventures, you'll play a vital role in ... Who You Are We're looking for a client-centered, detail-oriented professional who is excited to ...

About This Role As an Investor Relations Associate at Alumni Ventures, you'll play a vital role in ... Who You Are We're looking for a client-centered, detail-oriented professional who is excited to ...

About This Role As an Investor Relations Associate at Alumni Ventures, you'll play a vital role in ... Who You Are We're looking for a client-centered, detail-oriented professional who is excited to ...

Memory Care Life Enrichment Associate

Hudson, MA · On-site

$42K - $52K/yr

Memory Care Life Enrichment Associate assists the Resident Care Director in the development and execution of a diverse offering of activities and events designed to engage residents, connect ...

Associate Director, Client Services - Medical & Scientific Communications (Agency Equivalent = VP, ... ESSENTIAL DUTIES & RESPONSIBILITIES Client Relations and Brand Management * Establish meaningful ...

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Client Relations Associate information

See Lowell, MA salary details

$24.8K

$46.7K

$66.4K

How much do client relations associate jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client relations associate in Lowell, MA is $46,701.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $49,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Lowell, MA?

The most popular types of Client Relations jobs in Lowell, MA are:

What job categories do people searching Client Relations Associate jobs in Lowell, MA look for?

The top searched job categories for Client Relations Associate jobs in Lowell, MA are:

What cities near Lowell, MA are hiring for Client Relations Associate jobs?

Cities near Lowell, MA with the most Client Relations Associate job openings:

Infographic showing various Client Relations Associate job openings in Lowell, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $46,701 per year, or $22.5 per hour.

Business Development and Client Relations Associate

CISCRP

Boston, MA • On-site

$60 - $70/hr

Other

Posted 16 hours ago

Posted today


Job description

Business Development and Client Relations Associate

The primary objectives of the Business Development and Client Relations Associate are to nurture and grow existing relationships, and to identify and build new relationships, that leverage CISCRP offerings and capabilities in collaboration with other CISCRP development functions and departments.

We Offer

  • A competitive benefits package
  • Flexible work environment
  • A mission-driven work culture in a supportive and fun work environment
  • Development and training opportunities
  • Altruistic fulfillment

Main Responsibilities

  • Drive new business by identifying and engaging pharmaceutical and biotech organizations aligned with CISCRP's growth strategy
  • Cultivate and strengthen client relationships while expanding opportunities across CISCRP's core service areas
  • Lead revenue growth by managing a balanced sales pipeline, developing proposals, and meeting quarterly and annual sales targets
  • Represent CISCRP at industry events and collaborate internally to build cross-selling strategies and support organizational growth

What You Offer

  • BS/MS/MPH preferably in health care and life sciences marketing, social services and business
  • Minimum of 2 years' experience in project management, account management or business development
  • Experience in the clinical research industry preferred

Why Work With Us?

At CISCRP we are always interested in meeting qualified candidates eager to join our mission. The caliber, passion, and energy of our teams drive the success of our educational initiatives and inspire the public, patient, and professional communities that we serve. Our people make all the difference!

By joining the Boston-based nonprofit CISCRP, you will become part of a team dedicated to raising awareness and understanding about clinical research and the important role it plays in public health. Next to a competitive salary with extensive benefits, we offer you the chance to grow and be a part of a team driven by creativity, health literacy, and patient centricity.

Salary: $60,000.00 - $70,000.00 per year, plus commissions

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At CISCRP we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

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