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Client Relations Associate Jobs in Needham, MA (NOW HIRING)

Alumni Ventures

Investor Relations Associate

Boston, MA · On-site

About This Role As an Investor Relations Associate at Alumni Ventures, you'll play a vital role in ... Who You Are We're looking for a client-centered, detail-oriented professional who is excited to ...

Alumni Ventures

Investor Relations Associate

Boston, MA · On-site

About This Role As an Investor Relations Associate at Alumni Ventures, you'll play a vital role in ... Who You Are We're looking for a client-centered, detail-oriented professional who is excited to ...

Alumni Ventures

Investor Relations Associate

Boston, MA · On-site

About This Role As an Investor Relations Associate at Alumni Ventures, you'll play a vital role in ... Who You Are We're looking for a client-centered, detail-oriented professional who is excited to ...

Sagelife

Memory Care Life Enrichment Associate

Hudson, MA · On-site

$42K - $52K/yr

Memory Care Life Enrichment Associate assists the Resident Care Director in the development and execution of a diverse offering of activities and events designed to engage residents, connect ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Needham, MA

Client Relations Associate information

See Needham, MA salary details

$27.2K

$51.3K

$73K

How much do client relations associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client relations associate in Needham, MA is $51,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $54,500.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What job categories do people searching Client Relations Associate jobs in Needham, MA look for?

The top searched job categories for Client Relations Associate jobs in Needham, MA are:

What cities near Needham, MA are hiring for Client Relations Associate jobs?

Cities near Needham, MA with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Needham, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, 1% Temporary, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $51,297 per year, or $24.7 per hour.

Public Relations Associate

Alphabe Insight Inc

Boston, MA • On-site

Full-time

Re-posted 8 days ago

Job description

Company Description
About Us
Hype Tier is a forward-thinking brand communications firm dedicated to elevating public perception through strategic storytelling, strong industry relationships, and innovative communication strategies. We partner with dynamic organizations to shape meaningful narratives that inspire trust, visibility, and long-term growth. At Hype Tier, we value creativity, professionalism, and excellence in every detail.
Job Description
Job Description
We are seeking a Public Relations Associate to support the development and execution of communication initiatives that strengthen our clients' reputations. This role involves coordinating strategic media outreach, crafting compelling written materials, and ensuring consistent alignment between client goals and public messaging. You will collaborate closely with internal teams to bring ideas to life and deliver exceptional results.
Responsibilities
• Draft press releases, professional statements, and client-focused communication materials
• Support media outreach efforts and maintain relationships with journalists and industry partners
• Assist in planning and coordinating PR campaigns and communication strategies
• Monitor industry trends and identify opportunities to enhance client visibility
• Maintain organized documentation, reports, and communication assets
• Collaborate with internal teams to ensure messaging consistency and timely delivery
Qualifications
Qualifications
• Strong writing, editing, and communication skills
• Ability to manage multiple tasks with precision and professionalism
• Detail-oriented mindset and strong organizational abilities
• Proactive approach to problem-solving and information gathering
• Capacity to work both independently and in a collaborative environment
Additional Information
Benefits
• Competitive salary
• Professional growth opportunities
• Skill-building and training support
• Full-time position with long-term career potential

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