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Client Relations Associate Jobs in Lowell, MA (NOW HIRING)

TAL Life LTD

Vice President, Investor Relations

Boston, MA · On-site

$120 - $180/hr

The ideal candidate has 7-10+ years of relevant experience in investor relations or client service ... within asset management, private markets, or related institutional investment environment. In this ...

New

5 Legal

Tax Associate/ Special Counsel

Boston, MA

... for an associate to join their Tax practice in any of their Boston, Chicago, DC, New York, Palo ... client relations skills and experience handling several concurrent ongoing matters. Must have a ...

GMO

Marketing Enablement Associate

Boston, MA · On-site

$80/hr

Position Overview The Marketing Enablement Associate is responsible for facilitating GMO's daily ... Collaborative spirit given the need to coordinate among Global Client Relations, Marketing ...

GMO

Marketing Enablement Associate

Boston, MA

$80/hr

Position Overview The Marketing Enablement Associate is responsible for facilitating GMO's daily ... Collaborative spirit given the need to coordinate among Global Client Relations, Marketing ...

GMO

Marketing Enablement Associate

Boston, MA · On-site

$85K - $100K/yr

Position Overview The Marketing Enablement Associate is responsible for facilitating GMO's daily ... Collaborative spirit given the need to coordinate among Global Client Relations, Marketing ...

Allen & Gerritsen

Senior Manager, PR

Boston, MA · On-site

$75K - $85K/yr

Some client-related evening and weekend events will also be expected, with built-in time off ... Mentor and help coach Associates and Managers, and manage PR interns.Actively contribute to ...

Allen & Gerritsen

Senior Manager, PR

Boston, MA · On-site

$75K - $85K/yr

Some client-related evening and weekend events will also be expected, with built-in time off ... Mentor and help coach Associates and Managers, and manage PR interns. * Actively contribute to ...

Allen & Gerritsen

Senior Manager, PR

Boston, MA · On-site

Some client-related evening and weekend events will also be expected, with built-in time off ... Mentor and help coach Associates and Managers, and manage PR interns. * Actively contribute to ...

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Showing results 21-40

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Lowell, MA

Client Relations Associate information

See Lowell, MA salary details

$24.8K

$46.7K

$66.4K

How much do client relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client relations associate in Lowell, MA is $46,701.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $49,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What job categories do people searching Client Relations Associate jobs in Lowell, MA look for? The top searched job categories for Client Relations Associate jobs in Lowell, MA are:
What cities near Lowell, MA are hiring for Client Relations Associate jobs? Cities near Lowell, MA with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Lowell, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $46,701 per year, or $22.5 per hour.

Operations - Analyst, Senior Analyst, Associate Client Service - Parametric

Morgan Stanley

Boston, MA • Hybrid

Full-time

Re-posted 28 days ago

Morgan Stanley rating

8.4

Company rating: 8.4 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

30th of 150 rated financial services

Job description

Job Description

ABOUT MORGAN STANLEY
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.
ABOUT PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what is important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.
This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.

ABOUT THE TEAM

The Client Relations Group (CRG) at Parametric builds meaningful relationships with clients by closely collaborating with sales teams and internal partners to deliver exceptional client service for accounts and client activities. CRG is comprised of teams and functions including Client Service (client relationship building and service), Client Experience (special client service initiates to support the client experience), Contract Management (manage contract lifecycle and record retention), and Client Operations (new account workflow, activities, billing, and audit/oversight).

ABOUT THE ROLE

The Analyst, Senior Analyst and Associate roles are responsible for working closely with Client Relations Representatives and Senior Client Relations Representatives in order to support the maintenance of client accounts and relationships within the firm.

Primary Responsibilities

  • Support the maintenance of existing client accounts.
  • Assist with team projects and initiatives.
  • Establish familiarity with internal systems to respond to client requests - asset values, status updates, tax efficiency, account performance, etc.
  • Support the coordination of responses to client requests by liaising with internal teams, and utilizing internal resources for information, paperwork, transition analyses, etc.
  • Support the termination of client accounts as requested.
  • Establish working relationships with Distribution and other internal teams on existing client relationships.
  • Establish working relationships with external contacts for new accounts and activity for existing clients.
  • Gain proficiency and understanding of the channel guides and team policies and procedures in order to mitigate risk. Assist with coverage when team members are out and cross-train to ensure coverage.
  • Support the provision/refreshing of portfolio analyses with existing clients.

Job Requirements

  • 4-year degree, preferably in related discipline such as economics, finance, marketing, or hospitality; work experience in lieu of degree will be considered.
  • 0-4+ years proven experience working with financial services advisors / money managers.
  • Introductory experience with registered investment advisors (RIAs), the Family Office community, separate accounts, unified managed accounts (UMAs), tax-efficient products, and/or indexes a plus.
  • Relationship-building skills and ability to thrive in a team environment.
  • Keen interest in and understanding of investment products and financial instruments such as equities and fixed income.
  • Established communication skills - both internally/externally in written/oral/auditory essential.
  • Familiarity with MS Office and the ability to learn additional internal/ external software programs.
  • Resourcefulness, problem solving, and organization (ability to prioritize effectively)
  • Willingness to work in fast-paced environment with hourly deadlines with attention to detail.
  • Flexible, willing, and able to work long hours as needed.


Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Expected base pay rates for the role will be between $60,000 and $90,000 per year at

the commencement of employment. However, base pay if hired will be determined on an individualized

basis and is only part of the total compensation package, which, depending on the position, may also

include commission earnings, incentive compensation, discretionary bonuses, other short and long-term

incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

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