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Client Relations Manager Jobs in Reston, VA (NOW HIRING)

Akridge

Client Services Coordinator

Alexandria, VA

$19.50 - $26.25/hr

We invest in, develop, and manage commercial real estate, from office buildings to mixed-use space ... Coordinate Client relations activities with Niche by Akridge * Event planning to include flier ...

RCS Staffing

Client Account Manager

Arlington, VA

Lead client relations, market analysis, strategy development, positioning, capture, and management of client contracts in the Washington DC region Develop and execute strategic and client account ...

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Client Relations Manager information

See Reston, VA salary details

$30.2K

$59.7K

$102K

How much do client relations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for client relations manager in Reston, VA is $59,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $67,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Relations Manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by Client Relations Managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What does a Client Relations Manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What are the most commonly searched types of Client Relations jobs in Reston, VA? The most popular types of Client Relations jobs in Reston, VA are:
What job categories do people searching Client Relations Manager jobs in Reston, VA look for? The top searched job categories for Client Relations Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Client Relations Manager jobs? Cities near Reston, VA with the most Client Relations Manager job openings:
Client Relations Manager jobs near you
Resident Relations Associate (Residential)

Resident Relations Associate (Residential)

CIM Group, LP

Alexandria, VA

$42.80K - $53.50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

ABOUT CIM GROUP:
CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!

POSITION PURPOSE:

The Resident Relations Associate assists in the smooth operation of the property, addressing maintenance, leasing, finance, administration and overall customer satisfaction and retention.  Responsible for customer service as it pertains to residents and serves as the liaison between the maintenance team and the residents.

ESSENTIAL FUNCTIONS:
  • Assist the Property Manager in addressing the needs of the property and its residents.
  • Addresses resident complaints and maintenance requests.
  • Scheduling appointments for repairs and for meetings with residents.
  • Prepares correspondence and notices.
  • Prepares paperwork with respect to resident accounts.
  • Responsible for follow up with residents to guarantee the work orders are being done correctly and expeditiously.
  • Assisting with rent increases, late payments/collections, evictions and the move-in/out process.
  • Maintain files for residents, lease applications, deposits, etc., and assist in leasing when needed.
  • Such other tasks or assignments as may be required by management.
SUPERVISORY RESPONSIBILITIES:
  • None.
EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)
  • High School Diploma Required.
  • Prior experience in residential real estate preferred .
  • Proficient in Microsoft Office, especially Excel and Word.
  • Experience in Yardi or comparable software a plus.
  • Operate standard office equipment.
KNOWLEDGE, SKILLS AND ABILITIES:
  • Detail oriented, deadline driven and ability to manage multiple tasks.
  • Ability to work independently and to proactively evaluate and address work opportunities within the area of responsibility.
  • Ability to apply common-sense understanding to carry out instructions.
  • Ability to solve practical problems.
  • Ability to communicate effectively, both written and verbal.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence and/or reports.
PERFORMANCE METRICS:
  • Accuracy in work product.
  • Timeliness in completion of work product.
  • Feedback from clients, peers, customers, and other key contacts on effectiveness of the incumbent. 
WHAT CIM OFFERS:
At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including:
  • A variety of Medical, dental, and vision benefit plans
  • Health Savings Account with a generous employer contribution
  • Company paid life and disability insurance
  • 401(k) savings plan, with company match
  • Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave
  • Up to 16 hours of volunteer time off
  • Up to 16 weeks of Paid Parental Leave
  • Ongoing professional development programs
  • Wellness program, including monthly and quarterly prizes
  • And more!
Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.
 
 
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HOW WE FEEL ABOUT DIVERSITY AND INCLUSION:
At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together.
 
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.
 
CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please click here for our Privacy Policy.
 
CIM does not accept unsolicited resumes from Agencies.  Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid.  If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.
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