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Client Relations Executive Jobs in Reston, VA (NOW HIRING)

Sr. Manager, Associate Relations

Bethesda, MD · On-site

$42.70K - $53.40K/yr

Communicates effectively with Area Director of Associate Relations (ADAR) on any issues/concerns relating to General Managers or Executive Committee in Full Service and MSB hotels (where applicable ...

This role is responsible for managing client relationships, leading execution of strategic ... Excellent writing, editing, and presentation skills, including executive-level communications

Account Executive

Arlington, VA · On-site

$85K - $90K/yr

... client partnerships in Arlington, Virginia. This permanent opportunity is ideal for a sales ... relations account service is valued.

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Client Relations Executive information

See Reston, VA salary details

$48.4K

$98.4K

$148.3K

How much do client relations executive jobs pay per year?

As of May 30, 2026, the average yearly pay for client relations executive in Reston, VA is $98,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,600.00 and $108,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Relations Executive, and why are they important?

To thrive as a Client Relations Executive, you need a strong background in customer service, account management, and business communication, often supported by a relevant degree or experience in client-facing roles. Familiarity with CRM software, data analysis tools, and project management systems is typically expected. Exceptional interpersonal skills, problem-solving abilities, and emotional intelligence help you build lasting client relationships and resolve issues effectively. These skills and qualities are essential for ensuring client satisfaction, driving retention, and fostering business growth.

How does a Client Relations Executive typically collaborate with other departments to enhance the client experience?

As a Client Relations Executive, you’ll frequently work cross-functionally with sales, marketing, and product development teams to ensure clients’ needs are fully understood and addressed. This collaboration often involves participating in regular meetings, sharing client feedback, and coordinating solutions to improve service delivery. Effective communication and relationship-building skills are essential, as you serve as the bridge between clients and internal teams. By working closely with various departments, you help streamline processes and contribute to long-term client satisfaction.

What does a Client Relations Executive do?

A Client Relations Executive is responsible for building and maintaining strong relationships with a company's clients. Their main duties include addressing client needs, resolving issues, ensuring customer satisfaction, and acting as a liaison between clients and the company. They often help onboard new clients, gather feedback, and implement strategies to improve client retention. Ultimately, their goal is to foster trust and long-term partnerships that benefit both the client and the organization.

What is the difference between Client Relations Executive vs Account Manager?

AspectClient Relations ExecutiveAccount Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM are commonSimilar educational background; often holds certifications in account management or CRM tools
Work EnvironmentCustomer-focused, client-facing roles within sales, marketing, or customer service teamsClient-focused, managing ongoing relationships within sales or account teams
Employer & Industry UsageUsed across industries like finance, tech, retail, and hospitalityCommon in B2B sectors, tech, advertising, and consulting firms
Search & Comparison IntentPeople compare to account managers to understand role scope and responsibilities

While both roles focus on maintaining client relationships, a Client Relations Executive often emphasizes initial engagement and customer satisfaction, whereas an Account Manager typically manages ongoing accounts and develops long-term client strategies. The roles overlap but differ mainly in scope and focus within the client relationship lifecycle.

What are the most commonly searched types of Client Relations jobs in Reston, VA? The most popular types of Client Relations jobs in Reston, VA are:
What are popular job titles related to Client Relations Executive jobs in Reston, VA? For Client Relations Executive jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Client Relations Executive jobs in Reston, VA look for? The top searched job categories for Client Relations Executive jobs in Reston, VA are:
What cities near Reston, VA are hiring for Client Relations Executive jobs? Cities near Reston, VA with the most Client Relations Executive job openings:
Director, Client Relations

Director, Client Relations

Securemedy Incorporated

Fort Washington, MD

Full-time

Posted 15 days ago


Job description

Director, Client Relations

Position Summary:

Under the general direction of the Chairman/CEO, this is a leadership function charged with providing oversight of the client relations department. The team consists of three members including a Capture /Digital Marketing Specialist, Technical Proposal Writer and Cost Estimator, all working remotely. The standard duty hours are 8am – 5pm, Monday through Friday with immediate accessibility and availability during off hours, as deemed necessary.

MINIMUM QUALIFICATIONS:

  • Candidate shall have at least five (5) years leadership experience managing high-profile security programs, preferably in support of a federal level security program
  • Possesses strong project management, organizational and administrative skills
  • Strong verbal and written communication skills (writing sample may be required)
  • Ability to function as a self-motivated entity with corporate support, but minimal oversight
  • Ability to work a flexible schedule to include evenings, weekends and holidays as requested or required to meet strict proposal deadlines.
  • Basic knowledge of Microsoft Office Suite to include MS Word, MS Excel, MS PowerPoint and MS Outlook also required
  • Ability to prioritize responsibilites and perform multiple tasks under pressure; Tasks must be performed effectively, under strict deadlines and in a professional manner.
  • May require occasional, ad-hoc regional job-related travel, as deemed necessary.

principal duties and accountabilities:

  • Identifying feasible business development opportunities to pursue for strategic business growth utilizing standard “Bid Evaluation Form
  • Collaboration of proposal development efforts across cross-functional teams including operations, human resources, training, and programs management.
  • Conduct comprehensive assessment of RFP identifying all costs associated with fulfilling contractual requirements, i.e., uniforms, equipment, vehicles, insurance, etc.
  • Maintain familiarity with compensation and benefits structure as dictated by CBA, contractual requirements and/or jurisdiction where services will be provided
  • Attend in-person and/or virtual vendor outreach events and pre-proposal conferences
  • Generate comprehensive weekly report of all ongoing and upcoming client relations and business development activities
  • Maintains final responsibility for responsive, timely and accurate proposal submission in line with proposal submission instructions and deadline

The successful candidate will also be responsible for collaborating and providing oversight to the team members responsible for performing the following functions:

Capture Management / Digital Marketing:

  • Utilize available digital marketing resources for brand awareness and advertising of service offerings
  • Registration and updates into Vendor databases for Prime Contractors and/or Client databases
  • Collaborate with IT Department to coordinate routine updates and revisions to company website and social media portals including Facebook, LinkedIn, Instagram and Twitter
  • Conduct close monitoring of future re-solicitation of missed contract award opportunities through ZoHo CRM
  • Performs all activities related to the initial application, renewal and maintenance of MBE/DBE/SBE certifications for private sector opportunities

Technical Proposal Support:

  • Conducting preliminary assessment of Request for Proposals using predefined parameters resulting in sound decision on preceding with response to proposal
  • Conducting in-depth review of Request for Proposals to understand client service needs and desired solutions.
  • Performing key role in contributing, reviewing, and editing draft of proposals prior to final submission
  • Gathering relevant supporting information from both internal and external sources for proposal content creation
  • Identifying gaps and / or conflicts within Request for Proposals and communicate with prospective client for clarification.

Pricing Proposal Support:

  • Construct accurate assessment of mandatory minimum contractual hours of services to be provided for duration of contract period
  • Support the development of realistic cost proposal schedules that meet RFP and co