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Client Relations Manager Jobs in Reston, VA (NOW HIRING)

Aristotle

Client Relations Manager

Washington, DC · On-site

$60K - $72K/yr

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client ...

Aristotle

Client Relations Manager

Washington, DC · On-site

$60K - $72K/yr

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client ...

Aristotle

Client Relations Manager

Washington, DC

$60K - $72K/yr

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client ...

K2services

Client Relations Manager

Washington, DC

Manage day-to-day hospitality operations, including restocking and space upkeep * Support client events and respond to guest needs with a proactive, service-first approach Qualifications: * 3+ years ...

mge

Entry Level Client Associate

Alexandria, VA

$42.70K - $53.40K/yr

This entry-level role is ideal for individuals looking to gain hands-on experience in event marketing, client relations, and campaign management. You will work closely with clients, support event ...

Eden Rose

Labor Relations Associate

Washington, DC · On-site

$315K - $330K/yr

C. Salary Range: TBD (Dependent on experience and client base) Firm Overview: A nationally ... Key Responsibilities: * Representing management in National Labor Relations Board (NLRB ...

The Brand Guild

Senior PR Manager

Washington, DC · On-site

$80K - $90K/yr

We're looking for a Senior Public Relations Manager to lead strategic media initiatives for a ... A strategic communicator who can confidently serve as a day-to-day client lead * A creative thinker ...

The Brand Guild

Senior PR Manager

Washington, DC · Hybrid

We're looking for a Senior Public Relations Manager to lead strategic media initiatives for a ... A strategic communicator who can confidently serve as a day-to-day client lead * A creative thinker ...

KaylaTek

Customer Relations Manager

Washington, DC · On-site

$100K - $105K/yr

Manage and develop strong relationships with the customers - act as the mediator between 844 CG ... client satisfaction. * Oversee the quality assurance surveys process to determine customer ...

Marriott

Sr. Manager, Associate Relations

Bethesda, MD · On-site

$42.70K - $53.40K/yr

JOB SUMMARY The Senior Manager Associate Relations works as a member of the US & Canada Associate Relations & HR Field Services, reporting to the Senior Director Associate Relations. The Associate ...

Cvent

Manager, Public Relations

Tysons, VA · On-site

Cvent is seeking a high-impact Manager, Public Relations to join our growing Corporate ... Collaborate cross-functionally with Marketing, Technology/IT, Sales and Client Services teams to ...

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Client Relations Manager information

See Reston, VA salary details

$30.2K

$59.7K

$102K

How much do client relations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for client relations manager in Reston, VA is $59,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $67,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Relations Manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by Client Relations Managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What does a Client Relations Manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What are the most commonly searched types of Client Relations jobs in Reston, VA? The most popular types of Client Relations jobs in Reston, VA are:
What job categories do people searching Client Relations Manager jobs in Reston, VA look for? The top searched job categories for Client Relations Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Client Relations Manager jobs? Cities near Reston, VA with the most Client Relations Manager job openings:
Client Relations Manager jobs near you
Client Relations Manager

Client Relations Manager

Aristotle

Washington, DC • On-site

$60K - $72K/yr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Job description

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients.

Responsibilities
  • Serve as the primary point of contact and overall relationship manager for assigned customers.
  • Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary.
  • Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs.
  • Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals.
  • Write newsletters, calls to action, or web content for clients as needed.
  • Serve as the project manager for the setup and launch of the client’s PAC and/or advocacy software suite.
  • Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives.
  • Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications.
  • Document custom technical product requirements originating from clients and test those custom features once deployed by the development team.
  • Identify and pursue upsell opportunities.
  • Attend events and conferences as a representative of the company and the department.

Salary Range: $60k-$72k per year

Requirements

  • BA/BS in political science, communications, business, international affairs or related field preferred.
  • 2-5 years of relevant work experience.
  • Proven track record in the area of customer relationship management.
  • Professional and interpersonal skills required to develop and foster positive relationships.
  • Project management proficiency.
  • Technical proficiency in the areas of web based applications.
  • Basic HTML knowledge.
  • Outstanding communication skills (both verbal and written).
  • Excellent analytical and organizational skills.
  • Strong problem solving skills.
  • Ability to research issues quickly and thoroughly and develop succinct messaging based on research.
  • Ability to work independently and with minimal supervision, as well as a part of a team.
  • Proficiency in Microsoft software suite and tools.
  • General knowledge of the legislative process and interest in politics.

Benefits

All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.