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Client Relations Manager Jobs in Alabama (NOW HIRING)

Bcbsa

$155K - $175K/yr

... Client Relations team for Trade related inquiries ... This includes medical and pharmacy drug policies, cross benefit management, and rebate ...

Ag

Customer Delivery Relations Manager

Mobile, AL

Transparencia en el Pago No Discriminacion(Spanish) Airbus Americas, Inc is looking for a Customer Delivery Relations Manager to join our team based in Mobile, AL . The CDRM is responsible for ...

The SSI Group, LLC

Client Manager

Mobile, AL · On-site

Client Manager Job Code CM.181.002 FLSA Status Exempt Job Family Client Relations Cost Center 181 Purpose of Position The Client Manager is responsible for the day-to-day management, performance ...

Aveanna Healthcare

HHH - Executive Director

Pelham, AL · On-site

... requested Client Relations: • In collaboration with the Nursing Director, conduct intake ... Management/Issue Resolution Business Operations: • Plan and implement branch growth strategies ...

AFRY

Project Manager II

Birmingham, AL · Hybrid

Continuously monitor the project status, keeping the client and AFRY management informed of developments that may affect scope, schedule, budget, quality, financial performance, and client relations.

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Client Relations Manager information

See Alabama salary details

$26.3K

$52K

$88.8K

How much do client relations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client relations manager in Alabama is $52,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $58,900.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What are the most commonly searched types of Client Relations jobs in Alabama? The most popular types of Client Relations jobs in Alabama are:
What job categories do people searching Client Relations Manager jobs in Alabama look for? The top searched job categories for Client Relations Manager jobs in Alabama are:
What cities in Alabama are hiring for Client Relations Manager jobs? Cities in Alabama with the most Client Relations Manager job openings:
Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Alabama as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $52,012 per year, or $25 per hour.

Client Relations Manager (On-Site)

Neumo Holdings LLC

Birmingham, AL • On-site

Full-time

Posted yesterday

New

Job description

Job Summary:

Responsible for management and coordination of daily activities of the Neumo Tax Administration Client Relations Department. Serves as a liaison with a company’s clients to develop relationships and ensure the client needs are met. Responsible for existing and new clients/services, data analyzation and detailed reporting, and providing follow-up for Clients and Supervisors.

Duties and Responsibilities:

  • Maintain Client Relations department with emphasis on maintaining current business as well as continuing development of new services.
  • Manage Client Implementation projects and ensures each project is delivered timely and accurately.
  • Manage day-to-day operations, workflow, and personnel of the Client Relations department.
  • Oversee and manage policies and procedures in order to comply with client requirements.
  • Work with Project Management & IT on system enhancements.
  • Review ordinance/act and become familiar with rates and city/county representatives.
  • Monitor client request list daily. Assist in staff research, resolve and record problems.
  • Ensure month end reports are complete and accurate by the 10th day of the month.
  • Responsible for the transfer of Client funds on designated disbursement days. Develop and improve analytical reports designed to monitor and improve overall client and staff productivity.
  • Update staff on current initiatives and objectives.
  • Coordinate and schedule employee training with outside providers and/or purchase training materials and present internal training to continue employee development.
  • Establish goals and incentive plan for department.
  • Conduct annual employee performance evaluations.
  • Perform other duties as assigned.


Education and Experience:

  • Minimum 10 years in an office environment with heavy inbound/outbound phone experience.
  • Minimum 10 years customer service experience.
  • Minimum 5 years project implementation experience.


Knowledge, Skills and Abilities:

  • Strong interpersonal skills and ability to speak effectively with customers and employees.
  • Ability to proofread correspondence, detect and correct errors, read, and interpret city/county tax ordinances.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Able to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Basic knowledge of accounting/finance principals helpful.
  • Ability to satisfactorily resolve routine situations based on supervisor’s guidance or written or verbal instructions.
  • Must have excellent to intermediate proficiencies in MS Word, Excel, and Outlook. Salesforce and Constant Contact experience a plus.


Work Environment:

  • Office setting with a moderate noise level.
  • The employee will work at an individual workstation, using a telephone and computer.


Physical Demands:

  • Must be able to remain seated for extended periods.
  • Regular use of a computer and other office machinery, such as printers and copy machines.
  • Occasional movement around the office.
  • Frequent communication via telephone.


Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.