$155K - $175K/yr
Consult with Client Relations team on Trade related inquiries, initiatives, and opportunity pull ... Work is generally performed in a remote setting. #LI-Remote $155,000.00 - $175,000.00 This is the ...
$155K - $175K/yr
Consult with Client Relations team on Trade related inquiries, initiatives, and opportunity pull ... Work is generally performed in a remote setting. #LI-Remote $155,000.00 - $175,000.00 This is the ...
$155K - $175K/yr
Consult with Client Relations team on Trade related inquiries, initiatives, and opportunity pull ... Work is generally performed in a remote setting. #LI-Remote $155,000.00 - $175,000.00 This is the ...
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Leeds, AL · Remote
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Leeds, AL · Remote
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Helena, AL · Remote
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Helena, AL · Remote
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Ozark, AL · Remote
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Ozark, AL · Remote
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Dothan, AL · Remote
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Dothan, AL · Remote
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Selma, AL · Remote
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Selma, AL · Remote
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Moody, AL · Remote
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Moody, AL · Remote
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
In a Remote Client Relations role, your daily tasks often include responding to client inquiries via email, phone, or chat, addressing any concerns, and ensuring clients are satisfied with the company's services or products. You may also assist with onboarding new clients, coordinate with internal teams to resolve issues, and update client records in CRM systems. Regular meetings or check-ins with clients to review accounts and gather feedback are common as well. This dynamic role requires balancing multiple client needs, prioritizing urgent requests, and maintaining clear, professional communication at all times.
A Remote Client Relations job involves managing and maintaining relationships with clients while working remotely. Responsibilities typically include responding to customer inquiries, addressing concerns, providing support, and ensuring client satisfaction. Strong communication skills, problem-solving abilities, and responsiveness are essential for success in this role. It often requires using digital tools such as email, chat, and video conferencing to interact with clients effectively.
To thrive as a Remote Client Relations professional, you need strong interpersonal communication, problem-solving abilities, and experience in customer service or account management, often backed by a relevant degree. Familiarity with CRM software, collaboration tools like Slack or Zoom, and ticketing systems is typically required. Exceptional organizational skills, empathy, and proactive responsiveness distinguish top performers in this role. These competencies are vital for building lasting client relationships, resolving issues efficiently, and contributing to overall client satisfaction in a remote work environment.

$155K - $175K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 13 days ago
Primary Job Functions
Consult with Client Relations team on Trade related inquiries, initiatives, and opportunity pull through with Participants
Understands downstream impact of rebate and formulary strategy and can convey appropriate messaging to health plan participants for adoption of said strategies and policies
Has working knowledge of PBM operations and understanding of drug and UM strategy and policy implementation
Has experience in reading and interpreting pharmaceutical manufacturer drug contracts and understanding how to align terms and conditions and translate into UM policy and criteria
Manage medical and pharmacy clinical policies with Participants to ensure manufacturer contract compliance
Collaborate and support Client Relations team for Trade related inquiries from Participants
Partner with the following stakeholders:
Analytics Team - Collaborate on drug trends and utilization data to inform clinical policy decisions, medical policy and formulary compliance, drug share shift and utilization management strategies
Client Relations - Serve as Trade's primary point of contact for all Participant questions on Trade initiatives and manufacturer contracts and escalate issues as needed to Trade's leadership
Clinical Team - Liaise with Clinical team to review clinical data and policy requirements as needed
Invoicing Team - Maintain current library of Participant medical and pharmacy policies and support Invoicing team with manufacturer inquiries regarding clinical policies
Product Team - Provide medical policy support for manufacturer related contracts including, but not limited to, cell and gene therapies and other outcomes programs
Education, Experience, and Certification
Pharmacy degree and Pharm D. preferred
5-7 years of related work experience in healthcare, pharmacy benefit management (PBM), utilization management, pharmaceutical contracting, client relations, or analytical contracting
Must be eligible to work in the United States without need for work visa or residency sponsorship
Excellent verbal and written presentation skills
Ability to establish rapport and build relationships at all levels within an organization
Practical application of clinical data to drive financial value
Strong business and financial acumen, with advanced proficiency in Excel and PowerPoint
Knowledge, Skills, and Abilities
Pharmacy residency training or equivalent experience
Experience within the PBM industry, Medicaid, Medicare, and health plans
Experience with contract language and risk mitigation concepts
Travel Requirements: Up to 10% of the time.
Work is generally performed in a remote setting.
#LI-Remote
$155,000.00 - $175,000.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonus incentive pay.
We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.