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Client Relations Manager Jobs in Hoover, AL (NOW HIRING)

Allied Universal

Client Portfolio Manager

Birmingham, AL · On-site

$89K - $95K/yr

Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired ... Manage multiple tasks with ability to manage multiple priorities, complex situations, a diverse ...

Allied Universal

Client Portfolio Manager

Birmingham, AL

$89K - $95K/yr

Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired ... Manage multiple tasks with ability to manage multiple priorities, complex situations, a diverse ...

Allied Universal

Client Portfolio Manager

Birmingham, AL · On-site

$89K - $95K/yr

Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired ... Manage multiple tasks with ability to manage multiple priorities, complex situations, a diverse ...

AFRY

Project Manager II

Birmingham, AL · Hybrid

Continuously monitor the project status, keeping the client and AFRY management informed of developments that may affect scope, schedule, budget, quality, financial performance, and client relations.

BGrace Media

Be Seen First

PR Specialist

Birmingham, AL · On-site

$35K - $42K/yr

Ability to manage multiple deadlines in a fast-paced environment. * Experience supporting events and client initiatives. * Proficiency with Meta Business Suite, Hootsuite, Google Workspace, PR ...

AFRY

Project Manager II

Birmingham, AL · Hybrid

Continuously monitor the project status, keeping the client and AFRY management informed of developments that may affect scope, schedule, budget, quality, financial performance, and client relations.

AFRY

Project Manager II

Birmingham, AL · On-site

Continuously monitor the project status, keeping the client and AFRY management informed of developments that may affect scope, schedule, budget, quality, financial performance, and client relations.

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Client Relations Manager information

See Hoover, AL salary details

$25.6K

$50.6K

$86.5K

How much do client relations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for client relations manager in Hoover, AL is $50,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $57,400.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What cities near Hoover, AL are hiring for Client Relations Manager jobs?

Cities near Hoover, AL with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Hoover, AL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution, with an average salary of $50,631 per year, or $24.3 per hour.

Client Relations Manager (On-Site)

Neumo Holdings LLC

Birmingham, AL • On-site

Full-time

Posted 23 days ago

Job description

Job Summary:

Responsible for management and coordination of daily activities of the Neumo Tax Administration Client Relations Department.  Serves as a liaison with a company’s clients to develop relationships and ensure the client needs are met.  Responsible for existing and new clients/services, data analyzation and detailed reporting, and providing follow-up for Clients and Supervisors.  

Duties and Responsibilities:

  • Maintain Client Relations department with emphasis on maintaining current business as well as continuing development of new services.  
  • Manage Client Implementation projects and ensures each project is delivered timely and accurately.  
  • Manage day-to-day operations, workflow, and personnel of the Client Relations department.   
  • Oversee and manage policies and procedures in order to comply with client requirements.  
  • Work with Project Management & IT on system enhancements.   
  • Review ordinance/act and become familiar with rates and city/county representatives.  
  • Monitor client request list daily.  Assist in staff research, resolve and record problems.  
  • Ensure month end reports are complete and accurate by the 10th day of the month. 
  • Responsible for the transfer of Client funds on designated disbursement days. Develop and improve analytical reports designed to monitor and improve overall client and staff productivity.  
  • Update staff on current initiatives and objectives.  
  • Coordinate and schedule employee training with outside providers and/or purchase training materials and present internal training to continue employee development.  
  • Establish goals and incentive plan for department.  
  • Conduct annual employee performance evaluations.
  • Perform other duties as assigned.


Education and Experience:

  • Minimum 10 years in an office environment with heavy inbound/outbound phone experience.
  • Minimum 10 years customer service experience.
  • Minimum 5 years project implementation experience.


Knowledge, Skills and Abilities:

  • Strong interpersonal skills and ability to speak effectively with customers and employees.
  • Ability to proofread correspondence, detect and correct errors, read, and interpret city/county tax ordinances.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Able to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Basic knowledge of accounting/finance principals helpful.
  • Ability to satisfactorily resolve routine situations based on supervisor’s guidance or written or verbal instructions.
  • Must have excellent to intermediate proficiencies in MS Word, Excel, and Outlook. Salesforce and Constant Contact experience a plus.


Work Environment:

  • Office setting with a moderate noise level.
  • The employee will work at an individual workstation, using a telephone and computer.


Physical Demands:

  • Must be able to remain seated for extended periods.
  • Regular use of a computer and other office machinery, such as printers and copy machines.
  • Occasional movement around the office.
  • Frequent communication via telephone.

 
Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.


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