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Client Relations Associate Jobs in Chesapeake, VA

Tory Burch LLC

PT Sales Associate

Norfolk, VA · On-site

$14.50 - $16.75/hr

Maintain a solid, organized client book which furthers your customer relationships and generates ... Strong personal selling and customer relations experience, along with verbal and written ...

Tory Burch LLC

PT Sales Associate

Norfolk, VA · On-site

$14.50 - $16.75/hr

Maintain a solid, organized client book which furthers your customer relationships and generates ... Strong personal selling and customer relations experience, along with verbal and written ...

Tory Burch

PT Sales Associate

Norfolk, VA

$14.50 - $16.75/hr

Maintain a solid, organized client book which furthers your customer relationships and generates ... Strong personal selling and customer relations experience, along with verbal and written ...

Tory Burch

PT Sales Associate

Norfolk, VA

$14.50 - $16.75/hr

Maintain a solid, organized client book which furthers your customer relationships and generates ... Strong personal selling and customer relations experience, along with verbal and written ...

CosmoProf

06443 assistant manager

Virginia Beach, VA · On-site

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

Sally Beauty

assistant manager

Virginia Beach, VA · On-site

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

CosmoProf

06443 assistant manager

Virginia Beach, VA · On-site

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

Sally Beauty

Assistant Store Manager

Chesapeake, VA · On-site

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Chesapeake, VA

Client Relations Associate information

See Chesapeake, VA salary details

$24.3K

$45.7K

$65.1K

How much do client relations associate jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client relations associate in Chesapeake, VA is $45,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $48,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Chesapeake, VA?

The most popular types of Client Relations jobs in Chesapeake, VA are:

What job categories do people searching Client Relations Associate jobs in Chesapeake, VA look for?

The top searched job categories for Client Relations Associate jobs in Chesapeake, VA are:

What cities near Chesapeake, VA are hiring for Client Relations Associate jobs?

Cities near Chesapeake, VA with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Chesapeake, VA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $45,732 per year, or $22 per hour.

Account Manager (Commercial Landscaping)

BrightView

Chesapeake, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

BrightView Landscapes rating

6.9

Company rating: 6.9 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

16th of 38 rated gardening and landscaping

Job description

The Best Teams are Created and Maintained Here.
Job Summary
  • The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.

Duties and Responsibilities:
  • Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio
  • Develop accurate estimates and takeoffs for both new and existing clients as needed
  • Deliver timely bid proposals and designs for enhancement projects.
  • Generate referrals from existing client base and communicate leads to Business Developer
  • Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact
  • Conduct regular site walkthroughs with clients to ensure quality and service expectations are met
  • Lead and facilitate the resolution of client concerns or issues (land and/or snow)
  • Ensure timely account renewals within the assigned client portfolio
  • Proactively assess and address site enhancement needs during visits
  • Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations (land and/or snow)
  • Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met (land and/or snow)
  • Support hiring, training, and coaching of field crews for the assigned portfolio
  • Promote and enforce safety policies and procedures
  • Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services
  • Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings
  • Maintain proper account documentation and notes in the CRM system
  • Monitor and maintain satisfactory accounts receivable levels (land and/or snow)
  • Coordinate with the Branch Administrator to keep client records and contact information current
  • Perform additional duties as assigned by the Branch Manager

Education and Experience:
  • Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry
  • inimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.
  • Strong written and verbal communication skills.
  • Demonstrated leadership and coaching abilities
  • Ability to foster collaboration and teamwork

Physical Demands/Requirements:
  • Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools
  • Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time
  • Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services
  • Ability to travel by car, train, and plane
  • Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours
  • Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur

Work Environment:
  • Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week
  • Field-based position, a combination of office and customer-facing

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
It's Not Just a Team. It's One BrightView.

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