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Client Program Manager Jobs in Silver Spring, MD

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Program/Client Manager

Baltimore, MD · On-site

$50K - $55K/yr

Chesapeake Therapeutic Riding, Inc. (CTR) is seeking a Program and Client Manager to join our dynamic team. This position will also be responsible for providing onsite support as a certified ...

JOB LEVEL P30 EMPLOYEE ROLE Individual Contributor Program Manager Coordinates all aspects of a product or service offering project for a client, from inception to installation. Installations may ...

Program Manager (Client Services)

Mclean, VA · On-site

$95.10K - $171.10K/yr

JOB LEVEL P30 EMPLOYEE ROLE Individual Contributor Program Manager Coordinates all aspects of a product or service offering project for a client, from inception to installation. Installations may ...

... client satisfaction; • Ensure compliance with all delivery order requirements and quality ... The Program Manager shall have a minimum of 10 years of experience in program management to include ...

Coordinate cross-functional teams and ensure alignment with project goals and client expectations ... Minimum of 8 years of Program Management experience supporting large-scale IT or consulting ...

You will be a client manager, coach, mentor, and an accountable program manager with a proven track record of leading deployments of solutions in a client environment. Some things you can tell us ...

Dynamis is seeking an experienced Program Manager (PM) with a background in school safety and ... Oversee client delivery services, including understanding client requirements, maintaining client ...

Dynamis is seeking an experienced Program Manager (PM) with a background in school safety and ... Oversee client delivery services, including understanding client requirements, maintaining client ...

Bowhead seeks a Program Manager to join our team in supporting the Nautical contract located in ... Provide the technical management team working at the client's site. * Advise on the distribution of ...

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Client Program Manager information

See Silver Spring, MD salary details

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How much do client program manager jobs pay per hour?

As of May 29, 2026, the average hourly pay for client program manager in Silver Spring, MD is $55.91, according to ZipRecruiter salary data. Most workers in this role earn between $37.26 and $71.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Program Manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

How does a Client Program Manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What does a Client Program Manager do?

A Client Program Manager is responsible for overseeing and coordinating projects or programs for a company's clients. Their main duties include managing client relationships, ensuring deliverables are met on time and within budget, and communicating project progress between clients and internal teams. They often develop project plans, set timelines, and resolve issues that arise during project execution. Client Program Managers play a key role in ensuring client satisfaction and achieving business goals.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What are popular job titles related to Client Program Manager jobs in Silver Spring, MD? For Client Program Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Client Program Manager jobs in Silver Spring, MD look for? The top searched job categories for Client Program Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Client Program Manager jobs? Cities near Silver Spring, MD with the most Client Program Manager job openings:
Assistant Program Manager HCU

Assistant Program Manager HCU

University of Maryland Medical System

Baltimore, MD • On-site

Full-time

Posted yesterday


Job description

Job Requirements
General Summary:
Under supervision of the Harbor City Unlimited (HCU) Program Manager, plans, organizes and directs the operations of the Rehabilitation Program (PRP or RRP) of Harbor City Unlimited. Establishes goals, objectives and standards of performance; develops and implements operating policies and procedures; interprets and ensures compliance with relevant policies, standards, regulations, and codes.
Principal Responsibilities and Tasks:
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
  1. Provides guidance and direction for program operations to ensure accurate and effective client/program services, and the efficient and effective operation of Harbor City Unlimited. This includes the formulation of operating policies and procedures that support the Community Psychiatry vision and values.
  2. Maintains quality of patient care and mental health services by direct observation and through supervision of HCU staff.
  3. Responsible for insuring that appropriate recovery-oriented rehabilitation services are in place to assist clients in developing the skills to maximize independent living in the community.
  4. Assures functions and activities to achieve program and division objectives and comply with regulatory requirements.
  5. Informs the HCU Program Manager of significant activities, needs and problems.
  6. Collaborates with the other Assistant Program Manager, HCU Business Manager and other Community Psychiatry Division Staff to ensure effective communication in providing patient services.
  7. Evaluates effectiveness of current programs and makes recommendations for enhanced services.
  8. Collaborates with the Division Quality and Compliance Coordinator and the HCU Program Manager to establish quality improvement and safety programs and implements changes as needed to improve services.
  9. Provides clinical and administrative supervision including work assignment, training, evaluation and consultation in accordance with UMMS and division policies and procedures.
  10. Assists HCU Program Manager with recruitment and hiring of program staff and development of HCU orientation
  11. Conducts annual performance evaluations of staff and implements corrective action measures when necessary.
  12. Approves requests for leave and arranges for adequate coverage when team members are absent.
  13. Implements personnel policies and counseling around use of leave, absenteeism and employee performance.
  14. Monitors and reviews EMR documentation, or paper documentation, insuring that encounters are complete, relevant and closed within 48 hours of services provided.
  15. Determines staff educational needs and develops/plans training programs.
  16. Conducts staff meetings on a regular basis to disseminate information, interpret policies, report on the progress of the program and provide continuity among staff members and other program components.
  17. Responsible for monitoring and maintaining the environment of care of the HCU site and at the residential homes, whichever applies, and for addressing any issues that occur.
  18. Reviews program operating and capital expenditure budgets with HCU Business Manager and HCU Program Manager. Monitors expenditures to assure fiscal responsibility and accountability.
  19. Collaborates with the Division Quality and Compliance Coordinator and the HCU Program Manager to recommend and advise staff regarding compliance with standards of all the accreditation and regulatory bodies and commissions, including The Joint Commission, Federal and State of Maryland Regulations.
  20. Represents the Division /Harbor City Unlimited on appropriate planning and administrative committees.
  21. Maintains appropriate records and statistics for administrative and regulatory purposes and supervises the maintenance of complete and accurate records.

Knowledge, Skills and Abilities:
  1. Proficient knowledge of clinical practice and theory, program planning and regulatory requirements for clinical services.
  2. Proficient supervisory skills are required including directing and managing the work of clinical and para professional staff involving determination of work priorities, auditing work quality, orienting and training, evaluation and discipline of staff.
  3. Proficient organization and problem-solving skills are required to develop/implement efficient work processes and to successfully resolve conflict-oriented situations for the common good.
  4. Highly effective verbal and written communication skills are necessary in order to work with multidisciplinary staff across HCU and the Division.
  5. Current, valid driver's license required. Not more than two points on the driving record per year permitted.
  6. Ability to demonstrate knowledge and skills necessary to provide recovery-oriented care appropriate to the patient populations(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs.
  7. Proficiency in computer use including mastery of excel spreadsheets, access data base and power point presentations.

Patient Safety:
Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
  1. Takes action to correct observed risks to patient safety.
  2. Reports adverse events and near misses to appropriate management authority.
  3. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.

Education and Experience:
  1. Bachelor's degree from an accredited school in Social Work, Occupational Therapy, Clinical Psychology, Health Sciences, or a related discipline is required.
  2. CPR certification is required.
  3. Licensure or certification as a mental health provider in the state of Maryland is preferred.
  4. Five years of progressively responsible experience in a mental health care rehabilitation related setting is required. Prior management experience is preferred.

Additional Information:
  1. All your information will be kept confidential according to EEO guidelines.
  2. Work Schedule: 8-4:30pm

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