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Client Program Manager Jobs in Laurel, MD (NOW HIRING)

Program Manager Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Serve as the primary client interface with the Contracting Officer Representative, Task Order ...

Program Manager

Reston, VA ยท On-site +1

Program Manager Location: Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred ... Serve as the primary client interface with the Contracting Officer Representative, Task Order ...

Senior Program Manager

Mclean, VA ยท Hybrid

$117K - $117K/yr

If you are a team player and have excellent client and program management skills, coupled with the ability to work in complex environments, then Thomson Reuters Special Services (TRSS) is looking for ...

Program Manager

Reston, VA ยท On-site +1

Ensure effective collaboration among contractor staff, Government personnel, Federal client program ... Manage quality assurance, accessibility compliance, content quality, performance metrics ...

Senior Program Manager

Mclean, VA ยท On-site

$117K - $117K/yr

If you are a team player and have excellent client and program management skills, coupled with the ability to work in complex environments, then Thomson Reuters Special Services (TRSS) is looking for ...

Program Manager- Level 3

Elkridge, MD ยท On-site

$170K - $225K/yr

Serves as the main point of contact for the Contracting Officer (CO), the Contracting Officer's Representative (COR), the client's Program Manager, and the Contractor's senior management. Directly ...

Program Manager -Level- 1

Elkridge, MD ยท On-site

$85K - $125K/yr

Serves as the main point of contact for the Contracting Officer (CO), the Contracting Officer's Representative (COR), the client's Program Manager, and the Contractor's senior management. Directly ...

Program Manager- Level 3

Elkridge, MD ยท On-site

$170K - $225K/yr

Serves as the main point of contact for the Contracting Officer (CO), the Contracting Officer's Representative (COR), the client's Program Manager, and the Contractor's senior management. Directly ...

Serves as the main point of contact for the Contracting Officer (CO), the Contracting Officer's Representative (COR), the client's Program Manager, and the Contractor's senior management. Directly ...

Serves as the main point of contact for the Contracting Officer (CO), the Contracting Officer's Representative (COR), the client's Program Manager, and the Contractor's senior management. Directly ...

Serves as the main point of contact for the Contracting Officer (CO), the Contracting Officer's Representative (COR), the client's Program Manager, and the Contractor's senior management. Directly ...

Program Manager- Level 2

Elkridge, MD ยท On-site

$125K - $170K/yr

Serves as the main point of contact for the Contracting Officer (CO), the Contracting Officer's Representative (COR), the client's Program Manager, and the Contractor's senior management. Directly ...

Program Manager- Level 3

Elkridge, MD ยท On-site

$170K - $225K/yr

Serves as the main point of contact for the Contracting Officer (CO), the Contracting Officer's Representative (COR), the client's Program Manager, and the Contractor's senior management. Directly ...

Serves as the main point of contact for the Contracting Officer (CO), the Contracting Officer's Representative (COR), the client's Program Manager, and the Contractor's senior management. Directly ...

Program Manager- Level 2

Elkridge, MD ยท On-site

$125K - $170K/yr

Serves as the main point of contact for the Contracting Officer (CO), the Contracting Officer's Representative (COR), the client's Program Manager, and the Contractor's senior management. Directly ...

Program Manager -Level- 1

Elkridge, MD ยท On-site

$85K - $125K/yr

Serves as the main point of contact for the Contracting Officer (CO), the Contracting Officer's Representative (COR), the client's Program Manager, and the Contractor's senior management. Directly ...

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Client Program Manager information

See Laurel, MD salary details

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$53

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How much do client program manager jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for client program manager in Laurel, MD is $53.62, according to ZipRecruiter salary data. Most workers in this role earn between $35.77 and $68.89 per hour, depending on experience, location, and employer.

How does a Client Program Manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a Client Program Manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a Client Program Manager do?

A Client Program Manager is responsible for overseeing and coordinating projects or programs for a company's clients. Their main duties include managing client relationships, ensuring deliverables are met on time and within budget, and communicating project progress between clients and internal teams. They often develop project plans, set timelines, and resolve issues that arise during project execution. Client Program Managers play a key role in ensuring client satisfaction and achieving business goals.
What job categories do people searching Client Program Manager jobs in Laurel, MD look for? The top searched job categories for Client Program Manager jobs in Laurel, MD are:
What cities near Laurel, MD are hiring for Client Program Manager jobs? Cities near Laurel, MD with the most Client Program Manager job openings:
Program Manager

Program Manager

RIVA Solutions Inc.

Reston, VA โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Job description

Description
Position: Program Manager
Location: Hybrid or Remote
Terms: Full Time
Clearance: U.S. Citizenship Preferred; Ability to Obtain Public Trust
Travel: 0-10%
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.
That's RIVA.
We're a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009, we've partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don't just develop solutions-we support efforts that strengthen communities and serve the public good.
RIVA's culture is built on four core values: Results, Innovation, Values, and Accountability (R.I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one-all while supporting missions that matter.
Position Overview
RIVA Solutions is seeking a Program Manager to oversee delivery and operational management for Federal web services and information resources support. The ideal candidate will manage cross-functional teams, contract performance, stakeholder relationships, financial reporting, risk management, quality assurance, and strategic modernization initiatives. This role is responsible for ensuring high-quality service delivery, customer satisfaction, and compliance with Federal standards while supporting the Federal client's mission to disseminate healthcare research evidence through modern digital services.
Core Responsibilities
  • Provide overall program leadership, staffing oversight, delivery accountability, and day-to-day management for Federal web services and information resources support task areas.

  • Manage work assignments to address fluctuating workloads, stakeholder priorities, release schedules, modernization initiatives, and operational support needs.

  • Serve as the primary client interface with the Contracting Officer Representative, Task Order Officer, Government stakeholders, and partner contractors.

  • Facilitate status meetings, sprint and release reviews, milestone demonstrations, leadership briefings, and stakeholder coordination sessions.

  • Prepare monthly reports covering activities, deliverables, budgets, financial status, workloads, risks, issues, staffing, accomplishments, and planned work.

  • Ensure effective collaboration among contractor staff, Government personnel, Federal client program offices, Federal client IT, Federal IT operations stakeholders, hosting vendors, and partner contractors.

  • Identify schedule, cost, quality, staffing, security, accessibility, and technical risks; recommend mitigation strategies and escalate issues as needed.

  • Oversee Agile/Scrum and Kanban delivery practices, backlog management, sprint planning, retrospectives, and continuous improvement activities.

  • Manage quality assurance, accessibility compliance, content quality, performance metrics, deliverable reviews, and corrective action planning.

  • Support contract compliance, staffing plans, onboarding, transitions, knowledge transfer, SOP development, resource forecasting, and performance management.

  • Coordinate strategic roadmap planning for Drupal/WCMS modernization, website consolidation, AI/search initiatives, data visualization, accessibility, and IR service improvements.

Minimum Qualifications
  • Demonstrated experience managing Federal IT, web services, digital communications, information resources, or public health-related programs.

  • Experience managing multi-disciplinary teams including project managers, developers, UX/content strategists, web administrators, QA testers, accessibility specialists, librarians/IR staff, analysts, and infrastructure resources.

  • Strong knowledge of PMBOK-aligned project management, Agile/Scrum or Kanban delivery, risk management, communications management, quality management, and financial reporting.

  • Experience preparing and presenting status reports, budget reports, staffing plans, roadmaps, risk registers, issue logs, and executive briefings.

  • Ability to maintain strong client relationships, manage competing priorities, communicate effectively, and resolve issues across diverse stakeholder groups.

  • Familiarity with Section 508, Federal web standards, Drupal/WCMS, cloud/web operations, data visualization, search, analytics, and digital modernization concepts.

Preferred Qualifications
  • PMP, Certified ScrumMaster (CSM), SAFe, ITIL, or similar program/project management certification.

  • Experience supporting Federal, Federal client, public health, healthcare quality, research dissemination, or scientific communications programs.

  • Experience managing contracts with multiple task orders, subcontractors, cross-functional teams, budget tracking, and PMO governance.

  • Experience with Jira, Confluence, Agile dashboards, CMMI/ISO quality processes, DevSecOps, ATO/security coordination, and customer experience metrics.

Salary
$140K
RIVA Benefits
  • Paid Time Off / Sick Leave

  • Health, Dental, and Vision Coverage

  • Life Insurance

  • 401(k) Retirement Plan with Company Match

  • HSA/FSA Spending Accounts

  • Long- and Short-Term Disability

  • Pet Insurance

  • Wellness Program Initiatives

  • RIVA Flex (Flexible Hours and Hybrid Support, where applicable)

  • Additional Workplace Benefits

Equal Opportunity Statement
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any protected class.
If you need a reasonable accommodation to search for a job opening or to submit an online application, please email [email protected]. Only messages left for this purpose will be returned.