Position Overview
The Program Manager will serve as the single point of contact for the State, overseeing day-to-day IT project operations and enterprise IT centralization initiatives. This role is responsible for governance, planning, execution, risk management, and ensuring successful delivery of large-scale IT programs aligned with State standards and compliance requirements.
Key Responsibilities
- Lead day-to-day program and project activities across the full software development lifecycle (SDLC/Agile).
- Manage project scope, schedule, budget, milestones, and system integrator deliverables.
- Identify, assess, and mitigate risks including workflow disruptions, data integration challenges, and system downtime.
- Serve as the primary liaison between State agencies, contractors, vendors, and executive stakeholders.
- Ensure deliverables meet scope, quality standards, timelines, and budget constraints.
- Define critical paths, testing strategies, acceptance criteria, and implementation plans.
- Enforce State SDLC, Agile methodologies, and security/compliance standards.
- Drive process improvements to enhance operational efficiency and user adoption.
- Produce and maintain project artifacts including work plans, status reports, risk logs, and compliance documentation.
- Lead data migration and system integration strategies across legacy and modern platforms.
- Manage vendor performance, contract deliverables, and escalation processes.
- Coordinate with IV&V teams, QA auditors, and State oversight bodies for MITDP compliance.
- Perform resource planning, forecasting, and allocation (budget, personnel, timelines).
- Conduct stakeholder meetings, presentations, and executive reporting.
- Promote a high-performance, collaborative team environment.
Additional Responsibilities
- Oversee all contract activities, including subcontractor coordination.
- Develop work breakdown structures (WBS), schedules, dashboards, and reporting tools.
- Establish governance frameworks and reporting procedures.
- Support organizational change management initiatives to drive adoption.
- Ensure continuous process improvement aligned with PMI methodologies.
Required Qualifications
- Bachelor s degree in Computer Science, Engineering, Information Systems, Business, or related field.
- PMP Certification (PMI) Required.
- Minimum 10+ years of overall project/program management experience.
- At least 8+ years managing complex IT development projects.
- Minimum 5+ years of experience using PMBOK methodologies.
- Experience leading at least 3 large-scale projects with organizational change management components.
- Minimum 2+ years of healthcare or public sector IT project experience.
- Strong expertise in SDLC, Agile frameworks, and enterprise system implementations.
- Experience in UAT, QA/QC validation, and operational readiness.
- Excellent leadership, communication, analytical, and problem-solving skills.
- Ability to manage multiple stakeholders and work independently in a structured environment.
Preferred Qualifications
- Experience with State Government IT projects and regulatory environments.
- Familiarity with MITDP (Major IT Development Projects).
- Knowledge of public sector compliance, reporting, and billing processes.
- Experience with enterprise IT centralization, shared services, or legacy system modernization.
- Background in cloud infrastructure (AWS/Azure), data center migration, or network modernization.
- Exposure to data interoperability standards and regulatory compliance frameworks.