Client Program Manager Jobs in New York (NOW HIRING)

Company description
On the day Fallon opened its doors without a single client, it did so under the headline, "A new advertising agency for companies that would rather outsmart the competition than outspend them."
More than 40 years later, and this mantra is unwavering. We are a creatively-led agency who pinned our public reputation on our commitment to smarts.
Smart brands create something of value in the world: entertainment value, social value, and belief value. Smart brands are additive to peoples' lives and to culture. They help build ideas in the world, and they leave something behind.
Overview
The Program Manager is responsible for the health and quality of mid-to-large scale client
projects, focusing on creative project management, end to end project workflow, and delivery
efficiency and quality, while working with managers in learning to manage margin and risk
mitigation and resolution.
The ideal candidate should have experience leading marketing and advertising projects
comprised of multidisciplinary resources, with experience in collaborating with key agency
stakeholders, including but not limited to Creative, Client Services, Finance, Strategy, Data and
Analytics, Media, and Technology. Experience with managing multi-channel engagements
(video, TVC, print, digital, experiential, activation, etc.) is preferred.
They will also possess a proven ability to represent the Program Management discipline with
internal and client stakeholders, and be deft at building and maintaining strong relationships
with agency, client and third-party partners.
Responsibilities
• Manage medium-scale projects end to end, from strategy brief to asset delivery. Work with
strategy, creative, account, and production teams to ensure smooth delivery of deliverables
and assets, while also facilitating communications between teams.
• Partner with Creative to effectively shepherd and manage the evolution of creative work,
ensuring quality at all points from concept through delivery. Active partnership with
Resource Management, Production, and Technology departments to ensure connections
and collaborations happen where they should, in support of innovative and award-winning
creative ideas.
• Provide solutions-oriented program management with a willingness to creatively solve
problems with a positive, professional demeanor and emotional intelligence.
• Develop scopes, staffing plans, and estimates for medium-scale projects and engagements,
with direct manager supervision and support. Responsible for the scoping and management
of multiple concurrent projects and client engagements totaling up to $1-3MM annually.
• Engage with Resource Management and Finance as appropriate for staffing, scoping and
estimating. Work closely with direct supervisors and team members identify flags, find
solutions, and manage up.
• Contribute to a culture of delivery efficiency and excellence within the Program
Management department.
• Maintain departmental values, vision, direction and responsibilities with project
stakeholders.
Work with account and client stakeholders to instill and enforce processes, workflows and
tools that support the profitable delivery of client work.
• Partner with Client Services and Finance stakeholders to actively manage business
challenges, client relationships, develop project plans, and maintain profit margin.
• Partner with internal team to help optimize existing operational processes and systems.
Qualifications
• 2-4 years project or program management experience in a creative services organization
working with cross-functional stakeholders including strategy, data and planning, creative,
editorial, experience design, production, technology, operations and resourcing.
• Demonstrated understanding of project management methodologies, process and tools,
including staffing, scoping, estimating, burn management.
• Working knowledge of MS Office, project management software (JIRA, Basecamp, etc.), and
project management software (MS Project, Smartsheet).
Additional information
Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.
All your information will be kept confidential according to EEO guidelines.
Compensation Range: USD $60,800.00 - USD $93,600.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/17/2026.