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User Experience Program Manager Jobs in New York

Optomi

UX Program Manager

Stamford, CT · On-site

$124K/yr

The UX/CX Program Manager will help translate ambitious product goals into well-structured, cross-functional programs by building project plans, defining milestones, managing dependencies, and ...

New

Collabera

Director User Experience (UX)

New York, NY · On-site

... Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits ...

Collabera

Sr. User Experience (UX) Designer

New York, NY · On-site

... Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits ...

Collabera

Jr. User Experience (UX) Designer

New York, NY · On-site

... Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits ...

twentysix

CX-UX Manager

Manhattan, NY · On-site

$128K/yr

CX-UX Manager ¿Qué harás? * Liderar y evolucionar la práctica de UX/CX: Llevarás la disciplina desde una ejecución táctica hacia una función de gestión, orquestación y diseño estratégico.

Unitytech

Senior Manager, UX

New York, NY

$127K/yr

What you'll be doing * Leadership & Management: Lead, mentor, and scale a global team of UX ... programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee ...

Inficare Technologies

UX Designer

Lyndhurst, NJ · On-site

$65/hr

This individual will partner closely with the UX Manager and Storefront Product Management team to execute a growing portfolio of planned improvements across digital experiences. Key Responsibilities

Big Happy

UX Designer

Manhattan, NY · On-site

$85 - $105/hr

New York Reporting To: UX Manager Compensation: $85,000 - $105,000 / year Description As a UX ... HSA/FSA match program * Participation in Big Happy's stock program * Paid Parental Leave * Half Day ...

TecTammina

User Experience Architect

Jersey City, NJ

... User Experience Design process Experience designing highly transactional websites or web-based ... manage a team, as well as work effectively and collaboratively with cross-functional teams Proven ...

Big Happy, Inc.

UX Designer

New York, NY · On-site +1

From Sellers and Strategists to Account Managers, Programmatic teams, Designers, and Finance, our ... HSA/FSA match program * Participation in Big Happy's stock program * Paid Parental Leave * Half Day ...

Sonsoft Inc

UX Researcher

Roseland, NJ

Acts as an internal UX Research consultant providing business and technical guidance on user experience to Development, Product Management and other stakeholders Qualifications: Proficient at ...

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User Experience Program Manager information

What does a user experience program manager do?

A User Experience (UX) Program Manager oversees projects and initiatives that improve the usability and satisfaction of digital products. They coordinate cross-functional teams—including designers, developers, and product managers—to ensure that user experience goals are met on time and within budget. Their responsibilities include setting project timelines, managing resources, and measuring the success of UX improvements. Ultimately, they serve as a bridge between stakeholders and UX teams to deliver products that delight users.

What are the key skills and qualifications needed to thrive as a user experience program manager?

To thrive as a User Experience Program Manager, you need a solid understanding of UX design principles, project management methodologies, and a background in design, human-computer interaction, or a related field. Familiarity with tools such as Jira, Asana, Figma, and UX research platforms, as well as certifications like PMP or Agile, are commonly required. Exceptional communication, stakeholder management, and leadership skills set outstanding candidates apart. These skills ensure seamless coordination between cross-functional teams, alignment of user needs with business goals, and successful delivery of impactful user experiences.

How does a user experience program manager typically collaborate with design and engineering teams to ensure project success?

A User Experience Program Manager acts as a bridge between design, engineering, and other cross-functional teams, ensuring alignment on project goals, timelines, and deliverables. They facilitate communication, manage stakeholder expectations, and help prioritize features based on user research and business objectives. Regular check-ins, collaborative workshops, and clear documentation are common practices to maintain momentum and address challenges early. This role requires balancing user needs with technical feasibility, making effective collaboration essential for delivering high-quality user experiences.

What is the difference between User Experience Program Manager vs User Experience Designer?

AspectUser Experience Program ManagerUser Experience Designer
CredentialsTypically requires a bachelor’s or master’s in UX, HCI, or related fields; certifications like PMP or UX certifications are commonUsually holds a degree in design, human-computer interaction, or related fields; certifications like NN/g or Adobe are beneficial
Work EnvironmentFocuses on managing multiple projects, coordinating teams, and aligning UX strategies across departmentsCenters on designing user interfaces, creating prototypes, and conducting user research
Employer & Industry UsageCommon in tech companies, agencies, and large organizations with complex UX initiativesFound in design agencies, product teams, and companies emphasizing user-centered design

The User Experience Program Manager oversees multiple UX projects, coordinating teams and strategies, while the User Experience Designer focuses on creating and refining user interfaces and experiences. Both roles require UX knowledge but differ in scope and responsibilities.

What are popular job titles related to User Experience Program Manager jobs in New York?

For User Experience Program Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching User Experience Program Manager jobs in New York look for?

The top searched job categories for User Experience Program Manager jobs in New York are:

What cities in New York are hiring for User Experience Program Manager jobs?

Cities in New York with the most User Experience Program Manager job openings:

User Experience Program Manager jobs near you

UX Program Manager

Optomi

Stamford, CT • On-site

$124K/yr

Other

Posted yesterday

New

Job description

Optomi, in partnership with a premier client in the digital services and customer experience industry, is seeking a UX/CX Program Manager to support a fast-moving customer experience and design organization.


This role will serve as the operational backbone across research, UX/CX design, strategy, product, IT, engineering, and content teams. The UX/CX Program Manager will help translate ambitious product goals into well-structured, cross-functional programs by building project plans, defining milestones, managing dependencies, and keeping complex initiatives aligned and moving forward.


Contract Duration: Thru 12/31/26 (with option to extend or convert to FTE)

Location: 4 days onsite (Mon-Thurs) in Stamford, CT hub (and WFM on Fridays)


The Right Candidate Will Have

  • 3–5 years of experience in UX/CX program management, design operations, project management, or a similar cross-functional role
  • Experience working directly with UX, CX, research, design, content, or product teams
  • Strong understanding of how design and research teams operate within larger product development environments
  • Experience managing fast-moving, multi-stakeholder programs with competing priorities
  • Ability to identify, assess, and mitigate risks across operational, product, and team-health scenarios
  • Strong project planning skills, including milestone development, dependency tracking, and status reporting
  • Experience facilitating planning sessions, status reviews, retrospectives, and other program rituals
  • Excellent communication skills with the ability to clearly present risks, trade-offs, and program status to both working teams and leadership
  • Strong relationship-building skills and the ability to create trust across research, design, product, engineering, IT, and business teams
  • A process-oriented mindset with the ability to create scalable, repeatable workflows without adding unnecessary complexity


What You Will Do

  • Plan and manage complex UX/CX programs involving multiple teams, stakeholders, and workstreams
  • Build project plans, define milestones, track dependencies, and proactively identify risks or blockers
  • Partner closely with Customer Research, UX/CX Design, Strategy, Product, IT, Engineering, and Content teams
  • Develop scalable processes that improve cross-functional collaboration, handoffs, and overall program execution
  • Facilitate planning sessions, status reviews, retrospectives, and other team rituals that keep stakeholders informed and aligned
  • Communicate program progress, risks, dependencies, and trade-offs clearly to both delivery teams and leadership
  • Build strong, trust-based relationships across teams to maintain alignment around shared goals
  • Help teams prioritize work, clarify ownership, and navigate changing requirements or competing priorities
  • Identify operational gaps and opportunities to improve how customer experience and design initiatives are planned and delivered


What the Right Candidate Will Enjoy

  • Working closely with UX, CX, research, product, engineering, and business teams
  • Building the processes and operating rhythms that help creative and technical teams work effectively together
  • Owning highly visible, cross-functional initiatives in a fast-moving environment
  • Creating structure and clarity around complex programs without introducing unnecessary process
  • Developing strong relationships across a broad customer experience and product organization


Apply