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Client Operations Manager Jobs in Rancho Cucamonga, CA

Telligen

Strategic Account Manager

San Bernardino, CA · Remote

$93K - $115K/yr

You will coordinate and communicate client information to operations and provide and/or coordinate ... You will manage client interactions and reporting holding scheduled and ad-hoc client meetings to ...

Regal Executive Search

Audit Manager

Rancho Cucamonga, CA · On-site

$105K - $138K/yr

AUDIT MANAGER The Audit Manager works closely with Partners and clients to facilitate orderly ... client's operations, processes, and business objectives - Cultivate effective relationships with ...

NRI 3PL

Operations Supervisor

Riverside, CA · On-site

$70K - $85K/yr

A Day in the Life As an Operations Supervisor, you will play an important part in providing ... Manager by planning labor requirements based on forecast and direction from the Client

NRI USA LLC

Operations Supervisor

Riverside, CA

$70K - $85K/yr

A Day in the Life As an Operations Supervisor, you will play an important part in providing ... Manager by planning labor requirements based on forecast and direction from the Client

JD.com, Inc.

Middle Mile Operations

Fontana, CA · On-site

$70K - $90K/yr

Client Service & Cross-functional Collaboration : Serve as the primary transportation operations contact for key accounts, managing SLA compliance, service reviews, and escalation resolution.

JD.com, Inc.

Middle Mile Operations

Fontana, CA

$70K - $90K/yr

Client Service & Cross-functional Collaboration : Serve as the primary transportation operations contact for key accounts, managing SLA compliance, service reviews, and escalation resolution.

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Rancho Cucamonga, CA

Client Operations Manager information

See Rancho Cucamonga, CA salary details

$45.5K

$126.4K

$138.5K

How much do client operations manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for client operations manager in Rancho Cucamonga, CA is $126,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,900.00 and $136,900.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Rancho Cucamonga, CA? The most popular types of Client Operations jobs in Rancho Cucamonga, CA are:
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Client Operations Manager jobs near you
Strategic Account Manager

Strategic Account Manager

Telligen

San Bernardino, CA • Remote

$93K - $115K/yr

Full-time

Re-posted 16 days ago

Job description

As a Strategic Account Manager, you will be responsible for developing and maintaining strong relationships with clients, as assigned, to ensure program success. These relationships are multi-faceted, including advising and consulting on population health strategies, managing implementations, , coordination of service delivery, and expansion of services in the Medicaid arena. In addition, you will serve as an assigned subject matter expert on these clients to support Telligen operations teams on new business opportunities.
This role is a remote position candidates must be located in California.
Essential Functions
  • You will develop and maintain strong relationships with key clients. Serve as the main conduit and expert between Telligen and client for contract deliverables, expansion or renewals, monitoring finanials and profitability of accounts, client meetings or trainings, and involvement with client operations, and understands client’s operations, systems, environment, and business objectives.
  • You will coordinate with operations to ensure services consistently meeting of clients’ needs. You will monitor and participate in solution development, and track progress with operational problem trends, informing and escalating issues to operational management as appropriate. You will coordinate and communicate client information to operations and provide and/or coordinate client education and training when needed, including leading or coordinating implementation teams for new business.
  • You will manage client interactions and reporting holding scheduled and ad-hoc client meetings to ensure client needs are met and participate in management of satisfaction survey or client feedback process. You will deliver contracted client reports as required
  • You will assist sales in prospect/partner/finalist presentations, as well as assisting with preparing proposals for new or current business and materials for upsells to current clients, in coordination with the Directors and others. 
  • You will monitor industry trends and provide early alert to management on pricing, services and benefit design trends. You will research and make recommendations for improvements and/or efficiencies to clients and management. As well as lead new program development when needed and perform miscellaneous duties as assigned.
Requirements
  • Bachelor’s degree in healthcare, health education, health promotion, public health or related field preferred or related field and equivalent combination of education and experience. 5-7 years experience in Medicaid or commercial healthcare account management or clinical health management programs or delivery of employee health benefits services. 
  • At least 3 years experience successfully managing complex client relationships.
  • Positions working on specific contracts may require U.S. Citizenship.
  • Ability to travel local and overnight up to 50%.
  • Must be located in California
Preferred Qualifications
  • Experience with case management models and interventions
  • Knowledge of care coordination best practices and transitions of care
  • Familiarity with population health stratification and risk assessment tools
  • Understanding of care management metrics and outcomes measurement
  • CCM (Certified Case Manager) certification or have the ability to obtain certification within 2 years of hire
Who We Are:
 
Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans.
 
Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.
 
Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.
 
Are you Ready?
 
We’re on a mission to transform lives and economies by improving health.
 
Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.
Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.
Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.
Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.
  
Thank you for your interest in Telligen!
Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.
 
While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.
Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.
Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.
 
Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability or any other protected class.
 
Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations to individuals who need assistance during any part of the employment process due to a disability, medical condition, or physical or mental impairment. Reasonable accommodations are considered on a case-by-base basis.
 
If you need assistance to navigate Telligen’s careers website or to apply for a position, please send an email to careers@telligen.com

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.