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Client Operations Manager Jobs in Providence, RI

Case FMS, LLC

Operations Manager

North Attleboro, MA · On-site

This is a fast-paced client operations role focused on vendor performance, customer satisfaction ... Client Management Serve as the primary operational contact for assigned commercial clients Build ...

The Everest Search Group

Be Seen First

Warehouse Operations Manager

Hopedale, MA · On-site

$85K - $90K/yr

COMPANY Our Client is a progressive growth oriented National Third Party Dedicated Logistics ... Responsible for financial analysis and aggressive management of operational expenses. * · Reviews ...

New

The Everest Search Group

Be Seen First

Warehouse Operations Manager

Hopedale, MA · On-site

$85K - $90K/yr

COMPANY Our Client is a progressive growth oriented National Third Party Dedicated Logistics ... Responsible for financial analysis and aggressive management of operational expenses. * · Reviews ...

New

The Everest Search Group

Be Seen First

Warehouse Operations Manager

Hopedale, MA · On-site

$85K - $90K/yr

COMPANY Our Client is a progressive growth oriented National Third Party Dedicated Logistics ... Responsible for financial analysis and aggressive management of operational expenses. * · Reviews ...

New

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Providence, RI

Client Operations Manager information

See Providence, RI salary details

$45K

$124.9K

$136.9K

How much do client operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client operations manager in Providence, RI is $124,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,400.00 and $135,400.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
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What cities near Providence, RI are hiring for Client Operations Manager jobs? Cities near Providence, RI with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Operations Manager

Case FMS, LLC

North Attleboro, MA • On-site

Other

Re-posted 23 days ago

Job description

The Operations Manager is responsible for managing a portfolio of commercial properties by coordinating landscape, snow, and external maintenance services through a network of contracted Service Partners. This is a fast-paced client operations role focused on vendor performance, customer satisfaction, issue resolution, and ensuring Service Level Agreements (SLAs) are consistently met. This position does not supervise warehouse, manufacturing, or field crews directly.Job duties: Client Management Serve as the primary operational contact for assigned commercial clients

Build relationships with facility managers and corporate stakeholders. Manage customer escalations through resolution. Vendor Managment Manage a network of contracted landscape and snow removal vendors.

Hold vendors accountable to service quality and contractual expectations. Coordinate procurement and replacement of vendors when needed. Operational Oversight Review inspections, work orders, and service validations.

Ensure contractual SLAs are met. Analyze performance metrics and identify improvement opportunities. Seasonal Planning Prepare portfolios for landscape and snow seasons.

Coordinate service coverage before, during, and after weather events. Technology Utilize Salesfore, proprietary mobile applications, and operational software to manage work. .

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