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Client Operations Manager Jobs in Ashaway, RI (NOW HIRING)

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Key Responsibilities: • Manage and oversee client workflows through Redtail CRM • Coordinate client communication and service follow-up • Track investment, annuity, and operational paperwork ...

Training provided

Client Success Executive

Carolina, RI · Remote

$70K - $80K/yr

In this role, you will manage client relationships, oversee daily operations, and provide strategic advice to help our clients succeed. You will work with teams across Altera to align our efforts ...

Client Success Executive

Carolina, RI · Remote

$70K - $80K/yr

In this role, you will manage client relationships, oversee daily operations, and provide strategic advice to help our clients succeed. You will work with teams across Altera to align our efforts ...

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Client Operations Manager information

See Ashaway, RI salary details

$45.5K

$126.4K

$138.5K

How much do client operations manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for client operations manager in Ashaway, RI is $126,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $137,000.00 and $137,000.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What cities near Ashaway, RI are hiring for Client Operations Manager jobs? Cities near Ashaway, RI with the most Client Operations Manager job openings:
Operations Manager

$80K - $100K/yr

Full-time

Posted 5 days ago


Job description

Are you a dynamic leader with a passion for client service and team development?
At Esquire, we're seeking an Operations Manager who will play a pivotal role in delivering service excellence, driving client satisfaction, and leading a high-performing team in a fast-paced, client-focused environment.
Why Choose Esquire?
Esquire is a leader in legal support services, known for innovation, professionalism, and delivering exceptional quality. As part of our team, you'll receive comprehensive training, competitive benefits, and the opportunity to grow within a people-first culture. At Esquire, we are focused on Getting it Right for our clients, our partners, and our employees. We understand that the client experience begins with us, and we're committed to empowering our teams to continually innovate and earn clients for life.
About the Role
As an Operations Manager, you'll be responsible for the strategic and day-to-day performance of your office. From coaching staff and optimizing resource usage to directly supporting clients and managing key financial metrics, you'll ensure smooth operations and foster a culture of excellence and accountability. This is a highly collaborative role where leadership, service delivery, and cost control go hand in hand.
Key Responsibilities
  • Lead and develop office staff and service partners to meet performance standards and deliver a superior client experience
  • Build and maintain strong client relationships through onboarding, support, and proactive communication
  • Manage revenue retention and office profitability by overseeing service delivery, staffing, and expense control
  • Coordinate with internal teams and national support centers to respond to client needs quickly and effectively
  • Maintain high-quality standards for service partners (court reporters, videographers, interpreters) and ensure appropriate resource coverage
  • Oversee office logistics including supplies, scheduling, and equipment
  • Step in as needed to assign resources, confirm coverage, or resolve job-related issues
  • Consistently promote and embody Esquire's values in your leadership
What You'll Need
  • Skills: Excellent communication, time management, and problem-solving skills; ability to lead with empathy and accountability
  • Experience: 3-5 years of management experience in a service-driven environment; background in legal support, staffing, or operations a plus
  • Technical: Proficiency in Microsoft Office Suite and a willingness to learn new platforms
  • Education: College degree preferred
  • Personal Attributes: Client-first mindset, strong leadership presence, detail-oriented, and adaptable under pressure
What Success Looks Like
  • High client satisfaction and revenue retention
  • Strong team performance and engagement
  • Effective resource coverage and minimal service disruptions
  • Cost-efficient operations and healthy RARE margins
Work Environment
This role is a hybrid role. You'll thrive in a culture that values leadership, collaboration, and continuous improvement.
Don't meet every single requirement?
We know that a truly inclusive workplace values potential just as much as experience. If you're excited about this role but don't match every qualification, we still encourage you to apply. You may be exactly who we're looking for.
Ready to make an impact in the legal community?
Apply now and bring your expertise to Esquire!
Equal Opportunity & Accommodations:
Esquire Deposition Solutions policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
Esquire Deposition Solutions is committed to fair hiring practices. Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable laws, including but not limited to the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance. We also comply with similar laws in other jurisdictions where we operate.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request reasonable accommodation. You can submit your request to talent.acquisition@esquiresolutions.com.