Client Operations Manager Jobs in Post Falls, ID

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Senior HVAC Technician at JLL, you will play a critical role in maintaining optimal facility operations across multiple client sites. This mobile position requires you to operate, inspect, and maintain all HVAC, mechanical, electrical, and plumbing systems to achieve the most efficient operating results and maximum equipment life expectancy. You will work independently, performing preventive maintenance and responsive repairs while ensuring all equipment operates in an energy-efficient and safe manner. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and your technical expertise will be essential in delivering exceptional service. Strong focus on troubleshooting and repairing all HVAC systems is paramount, and you are expected to demonstrate advanced proficiency in HVAC while maintaining multi-skilled capabilities in electrical, plumbing, and related building systems. This position includes mandatory overtime to support our commitment to uninterrupted client operations and proactive facility management.

What your day-to-day will look like:

• Operate, maintain, troubleshoot, and repair all HVAC systems and associated equipment, including chillers, boilers, air handlers, cooling towers, and refrigeration units across assigned facilities.
• Perform ongoing preventive maintenance and respond to repair work orders on mechanical, electrical, plumbing, and building systems to minimize downtime and extend equipment longevity.
• Conduct scheduled facility inspections and due diligence assessments, documenting as-found conditions and reporting issues that may impact client occupancy and operations.
• Maintain and repair piping, valves, pumps, filters, and building water/steam systems; determine appropriate repair frequencies and preventive maintenance schedules.
• Study equipment specifications and operation manuals to remain current on proper usage, safetyprotocols, and maintenance requirements for all facility systems.
• Utilize CMMS systems (Corrigo) to document all work performed, update work order status in real time, and maintain accurate service records.
• Travel between multiple client sites assigned, exercising defensive driving practices and maintaining compliance with all transportation safety standards.
• Collaborate with operations teams and escalate complex problems or urgent issues to management in a timely and professional manner.
• Comply with all safety procedures, complete hazard assessments as necessary, and maintain good housekeeping standards across all work areas.

Required Qualifications:

• High school diploma or GED equivalent.
• Minimum of four (4) years of progressive technical experience in building engineering with strong background in HVAC, plumbing, electrical systems, and equipment repair and maintenance.
• Demonstrated expertise in HVAC system principles, best practices, and overall system design and applications.
• Working knowledge of codes and regulations related to HVAC systems, components, OSHA standards, and local building codes.
• Valid and RealID compliant state driver's license with clean driving record; ability to travel between multiple sites daily.
• Proficiency in the use of power and hand tools required for HVAC and building maintenance tasks.
• Strong customer service and interpersonal skills with ability to communicate technical information clearly to clients and team members.
• Physical ability to lift up to 80 lbs., work from heights, climb ladders up to 30 feet while carrying tool bags, and perform frequent bending, kneeling, stooping, and overhead work.
• Availability for mandatory overtime to support mobile technician responsibilities.

Preferred Qualifications:

• Completion of an applicable technical training program or two years of trades school in HVAC, electrical systems, or related discipline.
• Documented apprenticeship in electrical systems and HVAC.
• EPA Universal Refrigerant Certification or other relevant HVAC certifications.
• Experience utilizing CMMS (Computerized Maintenance Management Systems) such as Corrigo or similar platforms.
• Working knowledge of computer applications including Microsoft Word and Excel.
• Previous experience in a mobile or multi-site technician role with demonstrated ability to work independently.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Accepting applications on an ongoing basis until candidate identified.