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Client Operations Manager Jobs in Naples, FL (NOW HIRING)

VEV

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Operations Manager

Naples, FL · On-site

$78K - $87K/yr

As we expand operations to Naples, Florida, we are seeking an experienced Operations Manager to ... Improve client lifecycle and communications through automation and structure Financial Oversight

W3Global Inc.

Operation Supervisor

Naples, FL · On-site

$50K - $60K/yr

Coordinate with Operations Manager and Account Manager to address job quality, efficiency, and client satisfaction. * Oversee crew scheduling, job sequencing, and resource allocation to maximize ...

Estate Landscaping

Operation Supervisor

Naples, FL

Coordinate with the Operations Manager and Account Manager regarding job quality, efficiency, and client relations. * Oversee hiring, onboarding, and retention of crew members, including conducting ...

BrightView Landscapes

Account Manager

Naples, FL · On-site

Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met * Support hiring, training, and coaching of field crews for the assigned ...

BrightView

Account Manager

Naples, FL · On-site

Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met * Support hiring, training, and coaching of field crews for the assigned ...

gaylor

Electrical Project Manager

Naples, FL · On-site

... Operations Manager while interacting with various internal and external stakeholders ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...

gaylor

Electrical Project Manager

Fort Myers, FL

... Operations Manager while interacting with various internal and external stakeholders ... Client Relations: Develop and maintain strong client relationships, ensuring project cost, time ...

MV Transportation

Road Supervisor

Naples, FL · On-site

Knowledge of local training program and local operations. * Familiarization with service area. * Knowledge of client and service performance requirements. * Ability to manage emergency situations.

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Client Operations Manager information

See Naples, FL salary details

$41.9K

$116.5K

$127.6K

How much do client operations manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for client operations manager in Naples, FL is $116,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,200.00 and $126,200.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What are popular job titles related to Client Operations Manager jobs in Naples, FL? For Client Operations Manager jobs in Naples, FL, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Naples, FL look for? The top searched job categories for Client Operations Manager jobs in Naples, FL are:
What cities near Naples, FL are hiring for Client Operations Manager jobs? Cities near Naples, FL with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Naples, FL as of June 2026, with employment types broken down into 70% Full Time, 24% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $116,482 per year, or $56 per hour.
Operations Manager

Operations Manager

VEV

Naples, FL • On-site

$78K - $87K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 8 days ago

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Job description

About Us

Veterans Educating Veterans (VEV) is a mission-driven company helping veterans obtain the compensation and benefits they deserve from the Department of Veterans Affairs (VA). As we expand operations to Naples, Florida, we are seeking an experienced Operations Manager to lead internal growth, build infrastructure, and help us scale while delivering exceptional service to our clients.

This is a high-impact opportunity to join our executive team as we transition to a new headquarters location and strengthen our leadership for the next stage of growth.

Position Summary

The Operations Manager will oversee Finance, HR, Legal, Marketing, IT, Intake, and Compliance. This person will be responsible for building and enforcing SOPs, improving system efficiency, ensuring legal and VA compliance, and leading the operational transition to our Naples-based headquarters.

Key Responsibilities

Operational Strategy & Systems

  • Design, implement, and manage SOPs across all departments
  • Monitor KPIs and drive internal performance improvements
  • Ensure compliance with VA guidelines and business policy

Cross-Departmental Oversight

  • Supervise Intake, HR, Finance, Legal, IT, and Marketing
  • Direct recruitment, performance management, and departmental goal setting
  • Create alignment across departments for operational success

Tech & Marketing Strategy

  • Lead CRM and workflow tools (Zoho CRM, Monday.com)
  • Oversee marketing operations to drive new client acquisition and retention
  • Improve client lifecycle and communications through automation and structure

Financial Oversight

  • Develop and manage budgets, financial planning, and cost controls
  • Track performance metrics and oversee invoicing, payroll, and reporting

Legal & Compliance

  • Ensure operational alignment with federal labor laws, VA regulations, and contract terms
  • Collaborate with Contract Legal Team to manage documentation and mitigate risks

Qualifications

  • 5+ years of senior-level operations or director-level experience
  • Proven track record of building scalable internal systems and teams
  • Experience managing Finance, HR, Marketing, Legal, IT, and/or Client Intake
  • Strong working knowledge of Zoho CRM, Monday.com, or similar tools
  • Background in marketing systems, CRM automations, or tech-based operations
  • Industry experience in VA claims, healthcare, legal, or regulated sectors preferred
  • Bachelor's degree preferred but not required

Benefits

  • Simple IRA Retirement Plan with company matching
  • Health, dental, and vision insurance
  • Life insurance
  • Paid time off (PTO)
  • Paid holidays
  • Opportunities for advancement in a growing company
  • Mission-driven culture with meaningful impact on veterans' lives
  • Hands-on role in building operations from the ground up in a new headquarters

Job Type: Full-time

Application Question(s):

  • Have you held a leadership role where you directly oversaw multiple departments, including Finance, Human Resources, Information Technology, Marketing, Legal, and Operations? Please provide specific examples.
  • Do you have direct experience working in the Veterans Affairs (VA) claims process, the healthcare industry, or in other heavily regulated environments? If yes, please specify the nature of your involvement.
  • Are you knowledgeable about VA regulations, claims adjudication processes, and compliance requirements? Please describe your level of familiarity.
  • Are you proficient in using Monday.com, Zoho CRM, or other project and customer relationship management (CRM) tools? Please specify which platforms and the nature of your usage.
  • Have you led organizational budgeting, financial planning, and resource allocation efforts? Describe the scope of financial responsibility you’ve managed.
  • Have you independently developed, implemented, and enforced Standard Operating Procedures (SOPs) across an organization? If so, in which functional areas? Please elaborate.
  • Have you worked with contract legal teams or been responsible for ensuring an organization’s compliance with federal and state employment laws and regulations? Please elaborate.

Education:

  • Bachelor's (Required)

Experience:

  • Operations management: 3 years (Required)

Location:

  • Naples, FL (Preferred)

Work Location: In person

Company Description

Veterans Educating Veterans is dedicated to assisting veterans in obtaining the compensation and benefits they deserve from the Department of Veterans Affairs (VA). Our team works closely with veterans to navigate the claims process, ensuring they receive proper support and advocacy.