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Client Operations Manager Jobs in Orlando, FL (NOW HIRING)

We're seeking a future team member for the role of Senior Specialist, Client Service Management to ... Experience in an operational area and/or client services preferred. At BNY, our culture speaks for ...

We're seeking a future team member for the role of Senior Specialist, Client Service Management to ... Experience in an operational area and/or client services preferred. At BNY, our culture speaks for ...

We're seeking a future team member for the role of Senior Specialist, Client Service Management to ... Experience in an operational area and/or client services preferred. At BNY, our culture speaks for ...

We're seeking a future team member for the role of Senior Specialist, Client Service Management to ... Experience in an operational area and/or client services preferred. At BNY, our culture speaks for ...

Senior Specialist, Client Service Management At BNY, our culture allows us to run our company ... Experience in an operational area and/or client services preferred. At BNY, our culture speaks for ...

Senior Specialist, Client Service Management At BNY, our culture allows us to run our company ... Experience in an operational area and/or client services preferred. At BNY, our culture speaks for ...

Client & Account Management * Serve as the primary operational contact for key clients including hotels, resorts, multifamily properties, and commercial facilities * Conduct property walkthroughs and ...

Client & Account Management * Serve as the primary operational contact for key clients including hotels, resorts, multifamily properties, and commercial facilities * Conduct property walkthroughs and ...

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Client Operations Manager information

See Orlando, FL salary details

$41.5K

$115.5K

$126.5K

How much do client operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client operations manager in Orlando, FL is $115,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,100.00 and $125,100.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Orlando, FL? The most popular types of Client Operations jobs in Orlando, FL are:
What are popular job titles related to Client Operations Manager jobs in Orlando, FL? For Client Operations Manager jobs in Orlando, FL, the most frequently searched job titles are:
What cities near Orlando, FL are hiring for Client Operations Manager jobs? Cities near Orlando, FL with the most Client Operations Manager job openings:
Infographic showing various Client Operations Manager job openings in Orlando, FL as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $115,455 per year, or $55.5 per hour.

Vice President, Client Operations Manager

BNY

Lake Mary, FL • On-site

Full-time

Re-posted 10 days ago


Job description

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President, Client Operations Manager. This role is located in Lake Mary, FL.

In this role, you'll make an impact in the following ways:

  • Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles
  • Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions
  • Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting
  • Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise
  • Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions to enhance client satisfaction
  • Ensure compliance with regulatory requirements and internal policies, maintaining the highest standards of operational integrity and risk management

To be successful in this role, we're seeking the following:

  • Bachelor's degree in business, Finance, or a related field
  • Advanced degree or relevant certifications are a plus
  • 4-7 years of securities brokerage experience and 0-1 years of management experience
  • Experience in Registered Investment Advisory (RIA) client operations and/or client services is preferred
  • Strong leadership and team management skills
  • Excellent analytical and problem-solving abilities
  • Effective communication and interpersonal skills for client interaction and collaboration across teams

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

Here's a few of our recent awards: 

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.