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Client Operations Manager Jobs in Jessup, MD (NOW HIRING)

Constellation Inc

Operations Manager

Washington, DC · On-site

$115K - $122K/yr

Operations Manager Constellation seeks Operations Manager to join our Homeland Security team in ... S. citizen able to pass a background investigation by the client agency. DHS clearance with CBP or ...

Constellation Inc

Operations Manager

Washington, DC · On-site

$115K - $122K/yr

Operations Manager Constellation seeks Operations Manager to join our Homeland Security team in ... S. citizen able to pass a background investigation by the client agency. DHS clearance with CBP or ...

Snyder Cohn, PC

Operations Manager

North Bethesda, MD · On-site

$105K - $130K/yr

... exceptional client service. If you're a proactive problem solver who enjoys creating efficient ... What You'll Do As our Operations Manager, you'll: * Lead and support our administrative team ...

Valet Living

Operations Manager

Washington, DC · On-site

$70K - $80K/yr

Optimize Operations. Grow Your Career. Valet Living is looking for an Operations Manager who ... Client Partnership: Collaborate with Sales and Account Executives to ensure client satisfaction and ...

Sentral Services LLC

Janitorial Ops Manager

Potomac, MD · On-site

$15.75 - $20.75/hr

... client, operations leads, and corporate support teams · Promote and ensure proper employee ... managing building services · Valid Driver's License and acceptable driving record required · ...

ComForCare

Operations Manager

Glen Burnie, MD · On-site

As an Operations Manager at ComForCare, you will coordinate staffing schedules, supervise ... Ensuring client service requests are fulfilled according to the Plan of Care/Aide Care Plan and ...

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Baltimore, MD

$76K - $94K/yr

MV Transportation is seeking an Operations Manager for proposed business who will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

Salesforce, Inc.

Operations Manager

Washington, DC · Remote

... federal client, combining software license and services contracts). * Variance Investigation ... Management, Contract Administration, or Business Operations within the US Public Sector.

Jet Blast, Inc.

Operations Manager

Baltimore, MD · On-site

Manage daily dispatch, scheduling, and crew deployment across all active projects. * Monitor field ... Participate in client and agency meetings; act as an operational point of contact for service ...

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Showing results 21-40

All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Jessup, MD

Client Operations Manager information

See Jessup, MD salary details

$45.8K

$127.2K

$139.4K

How much do client operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client operations manager in Jessup, MD is $127,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $137,800.00 and $137,800.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Jessup, MD? For Client Operations Manager jobs in Jessup, MD, the most frequently searched job titles are:
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What cities near Jessup, MD are hiring for Client Operations Manager jobs? Cities near Jessup, MD with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Operations Manager

TalentLink Solutions

Pikesville, MD • On-site

Full-time

Re-posted 13 days ago

Job description

We are a client-first financial planning and wealth management firm located in Northwest Baltimore. Focused on delivering thoughtful, personalized guidance, we help individuals and families navigate complex financial decisions with clarity and confidence. We proudly serve a diverse client base, including retirees, federal employees, World Bank professionals, and small business owners, providing tailored strategies aligned with each client's unique goals and circumstances. Through ongoing guidance and a strong focus on education, we strive to ensure every client feels supported, informed, and confident in their financial journey. We take pride in continually improving and bringing meaningful value to every client interaction.
The Operations Manager is critical to our current and future success. There are many responsibilities across the entirety of the business that you will touch. Ensuring an amazing team and client experience, optimizing our technology/workflows, and driving our marketing initiatives are the top priorities. The existing team is strong, but they will look to you for support, decision-making, guidance on escalated issues, and overall leadership. We are continuously looking for better ways to excel for our clients so you will be thoughtful and creative in continuing that effort. You will strategize with the Founder and implement the vision for the firm, acting as integrator. You will shield him and the advisory team from operational activities so they can focus on providing excellent advice to clients and expanding client relationships. As with any small team, you are willing to help with coverage as needed. You are able to inspire, you love to teach, and you are patient and calm when difficult situations arise. You are able to recognize when a decision needs to be made and help others to understand it, hold people accountable for their roles, push back, and provide better direction, even with the Founder. You believe in the power of the team, can be trusted, and are reliable. One of the key elements you provide is the ability to track all that falls to your plate and the rest of our team, to ensure that nothing falls through the cracks.
General Responsibilities:
  • Ensure an exceptional and consistent experience for both clients and team members
  • Manage daily tasks in order of priority and allocate based on capacity of each team member
  • Provide backup client service as necessary (client communication, trading, paperwork, etc.), take final responsibility for difficult issues other team members cannot resolve
  • Facilitate communication, accountability, and efficiency between advisors and client service team
  • Develop, streamline, and document repeatable processes for general firm functions, including client onboarding, new account opening, etc., to create operational clarity and drive efficiency
  • Implement process improvements and workflow enhancements within the technology stack
  • Manage and own our CRM accuracy, usage, reporting, and continued development of templates, workflows, and any other automations
  • Support various new business and marketing initiatives such as social media platforms, email campaigns, content management, and coordination of seminars, workshops, and client appreciation events
  • Oversee general human resource responsibilities, including employee issues, hiring, training, and clarifying roles and expectations
  • Ensure compliance with company policies and procedures

Skills and Qualifications
  • Bachelor's degree highly preferred, or equivalent work experience
  • Minimum of 5 years of progressive client service and operations experience in investment management or financial planning
  • Proven leadership skills; successful at training, delegating, and holding others accountable in a positive and motivating manner
  • Demonstrated excellence in optimizing operational processes and delivering exceptional client service
  • Knowledge of industry-specific software required; familiarity with Salesforce, eMoney, ClientWorks, and JumpAI preferred
  • Experience with LPL and Prudential Broker Dealer Systems highly preferred
  • Tech-savvy and highly proficient in Microsoft Office suite (Excel, Word, and PowerPoint); strong ability to learn and apply new software systems quickly
  • Solid understanding of investment and financial planning management concepts
  • Self-motivated and capable of working independently while thriving in a collaborative team environment
  • Strong desire to contribute to key business decisions and provide valuable insights
  • Reliable, responsible, and detail-oriented with exceptional organizational skills
  • Outstanding communication skills, both verbal and written

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