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Client Operations Manager Jobs in Jessup, MD (NOW HIRING)

Allied Universal

Operations Manager

Washington, DC · On-site

$70K/yr

As an Operations Manager, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at one or more security locations and client sites. By ...

sms staffing

Operations Manager

Baltimore, MD

$81K - $110K/yr

S eeking an Operations Manager in the Baltimore MD area. The successful candidate will: * Work ... Coordinate new account execution and assist with client management and retention. * Collaborate ...

CareMetx

Operations Manager

Bethesda, MD · On-site

Operations Manager (HUB) POSITION SUMMARY: Under the general direction of Senior Operations ... Participates in client meetings; prepares agenda and / or takes meeting notes. * Ensures open ...

Constellation Inc

Operations Manager

Washington, DC · On-site

$115K - $122K/yr

Operations Manager Constellation seeks Operations Manager to join our Homeland Security team in ... S. citizen able to pass a background investigation by the client agency. DHS clearance with CBP or ...

Sentral Services LLC

Janitorial Ops Manager

Potomac, MD · On-site

$15.75 - $20.75/hr

... client, operations leads, and corporate support teams · Promote and ensure proper employee ... managing building services · Valid Driver's License and acceptable driving record required · ...

Constellation Inc

Operations Manager

Washington, DC · On-site

$115K - $122K/yr

Operations Manager Constellation seeks Operations Manager to join our Homeland Security team in ... S. citizen able to pass a background investigation by the client agency. DHS clearance with CBP or ...

ComForCare

Operations Manager

Glen Burnie, MD · On-site

As an Operations Manager at ComForCare, you will coordinate staffing schedules, supervise ... Ensuring client service requests are fulfilled according to the Plan of Care/Aide Care Plan and ...

MV Transportation

Operations Manager

Baltimore, MD

$76K - $94K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

MV Transportation is seeking an Operations Manager for proposed business who will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

Jet Blast, Inc.

Operations Manager

Baltimore, MD · On-site

Manage daily dispatch, scheduling, and crew deployment across all active projects. * Monitor field ... Participate in client and agency meetings; act as an operational point of contact for service ...

U.S. Lawns

Operations Manager

Gaithersburg, MD · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

MBB Affiliates, LLC

Be Seen First

Facility Operations Manager

Columbia, MD · On-site

$80K - $110K/yr

Respond promptly to client requests while maintaining ongoing communication to ensure operational ... Manage the day-to-day financial operations of the property, maintaining accurate financial records ...

U.S. Lawns

Operations Manager

Annapolis, MD · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Jessup, MD

Client Operations Manager information

See Jessup, MD salary details

$45.8K

$127.2K

$139.4K

How much do client operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client operations manager in Jessup, MD is $127,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $137,800.00 and $137,800.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Jessup, MD look for? The top searched job categories for Client Operations Manager jobs in Jessup, MD are:
What cities near Jessup, MD are hiring for Client Operations Manager jobs? Cities near Jessup, MD with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Operations Manager

Operations Manager

Allied Universal

Washington, DC • On-site

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,519 frontline employees who took The Breakroom Quiz

69th of 108 rated security

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring an Operations Manager. As an Operations Manager, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at one or more security locations and client sites. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to a high profile client. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
Full-Time
Salary $70,000
RESPONSIBILITIES:
  • Lead and mentor a team of Account Manager by providing coaching, support, and recognition, while fostering accountability; encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development, while taking ownership of succession planning at all levels
  • Build, maintain, and grow relationships with representatives of a high-profile client by understanding their security needs and ensuring satisfaction; develop and implement corrective action plans for identified opportunities for operational improvement
  • Deliver high-quality service to our client by strategically overseeing Account Managers, while maintaining industry standards, company policies, and regulatory requirements
  • Analyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
  • Identify and mitigate security risks; develop and implement security protocols, training, and response plans
  • Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries
  • Ensure consistent security officer service delivery across multiple site locations
  • Stay abreast of all relevant operational, procedural, and systems topics and issues impacting the guard program
  • Participate in and ensure the accurate processing of Allied Universal invoices for customer management review and approval for payment
  • Manage projects involving security system installations, upgrades, and service work
  • Coordinate with security integrators providing services to our customer

By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
  • High School diploma or equivalent
  • Minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
  • Minimum of five (5) years of experience in the private security industry
  • Minimum of two (2) years of experience in security management
  • Minimum of two (2) years of experience driving operational goals and metrics
  • Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
  • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
  • Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
  • Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
  • Basic understanding of financial principles, including budgeting and financial reporting. Ability to interpret simple financial data and use it to support decision-making
  • Demonstrated abilities to grasp complex electronic access control, video surveillance, and security design concepts and procedures
  • Excellent oral and written communication skills
  • Highly proficient project management skills; effective planning and organizing, innovative problem solving skills
  • Proficient computer skills
  • Demonstrated leadership skills consistent with managing across a matrixed organization

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Law enforcement, military and/or contract or proprietary security services experience
  • Experience managing a dispersed workforce in a multi-location operation

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, Eligible for our company's retirement plans
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1611902

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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