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Client Operations Manager Jobs in Gloucester, MA

PhaseV

Operations Manager (Cambridge)

Boston, MA

Lead full-cycle enterprise engagements from strategic prospecting and stakeholder alignment through contracting and early client success. * Build and deepen relationships with senior executives ...

Pwc

AIT - DevOps Manager

Boston, MA · On-site

$99K - $297K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operations ... As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and ...

Milliman

Client Success Manager (MedInsight)

Wakefield, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Managers are responsible for day-to-day client operations, including ticket management, coordinating system updates, managing data refreshes, and communicating release notifications.

STV

Senior Engineering Operations Manager

Boston, MA · On-site

$116K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

STV is seeking a Senior Engineering Operations Manager to serve as a trusted operations leader and ... Interface directly with client leadership and stakeholders to provide guidance, risk mitigation ...

Pathstone

Associate, Client Advisory

Boston, MA · On-site

$65K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior experience in the financial management industry, specifically Client Operations and Administration, and past full-time office experience is a plus, but not required for recent graduates.

Pathstone

Associate, Client Advisory

Boston, MA · On-site

$65K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior experience in the financial management industry, specifically Client Operations and Administration, and past full-time office experience is a plus, but not required for recent graduates.

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Gloucester, MA

Client Operations Manager information

See Gloucester, MA salary details

$49.3K

$137K

$150.1K

How much do client operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client operations manager in Gloucester, MA is $136,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $148,400.00 and $148,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Gloucester, MA?

For Client Operations Manager jobs in Gloucester, MA, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Gloucester, MA look for?

The top searched job categories for Client Operations Manager jobs in Gloucester, MA are:

What cities near Gloucester, MA are hiring for Client Operations Manager jobs?

Cities near Gloucester, MA with the most Client Operations Manager job openings:

Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Gloucester, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $136,969 per year, or $65.9 per hour.

Catering Operations Manager - Boston, MA

Compass Group

Boston, MA

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,090 frontline employees who took The Breakroom Quiz

344th of 492 rated business services

Job description

Position Title: Catering Operations Manager - Boston, MA 

Salary: $75,000 - $85,000/ year

Other Forms of Compensation: Benefits 

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary:

The Catering Operations Manager will lead the flawless execution of sophisticated on- and off-premise events for a premier corporate client in Boston, MA. This highly visible role is responsible for delivering exceptional, white-glove hospitality experiences while ensuring every event reflects the highest standards of service, quality, and attention to detail.

The ideal candidate is an organized, client-focused hospitality professional with a proven ability to manage multiple high-profile events simultaneously. Success in this role requires outstanding communication, meticulous planning, and seamless coordination across culinary, operations, vendors, and client stakeholders. You will build trusted client relationships, anticipate needs, and deliver memorable event experiences through exceptional presentation, operational excellence, and a polished, hospitality-driven approach. Additionally, you will be expected to have excellent client skills in presentation and marketing ability.  

Key Responsibilities: 

    • Consults clients as to scope, expectations, setting, menu, collateral, and entertainment to have a successful and appropriate event within the client’s budget
    • Plans menus in consultation with the clients and chefs
    • Negotiates individual vendor contracts
    • Delegates to, and ensures that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
    • Recruits, interviews, selects, and trains permanent and casual staff
    • Organizes, leads and motivates the catering team
    • Plans staff and event schedules
    • Maintains and develops accurate financial and administrative records
    • Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
    • Assesses contract requirements and ensures satisfaction with the services delivered
    • Performs final review and assessment of catering events to determine if they meet performance and quality standards
    • Resolves customer concerns and ensures timely customer payment 

Preferred Qualifications:

  • 3-5 years of experience in a hospitality management environment (preferably in an off-premise catering environment)
  • Hands-on experience supporting catering events in a high-volume setting
  • Demonstrated ability to lead in a client-focused, hospitality-driven environment with an entrepreneurial mindset and a proven track record of driving business growth, operational excellence, and long-term client partnerships.
  • Operationally savvy industry professional with demonstrated leadership in managing people, events, and the overall guest experience
  • Strong organization, time management, and team motivation skills are essential for success in this role
  • Ability to work independently with little direct supervision
  • Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff
  • Ability to respond effectively to continuously changing demands
  • Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
  • Effective use of discretion to problem solve in a fast-paced environment
  • Excellent negotiating skills
  • Ability to establish credibility with senior culinary professionals
  • Human Resource experience including hiring, training, mentoring and development

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

  

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Restaurant Associates are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

Req ID:  1554335

Restaurant Associates 

NANCY M TEIXEIRA 

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