Client Operations Manager Jobs in Elkton, MD (NOW HIRING)

LMI is seeking a dynamic, results-oriented Army Operations Support Consultant with diverse experience blending strategic management, human-centered design, and data analysis to support complex federal and corporate objectives. This person will have proven expertise in executive advisory, day-to-day operations, talent integration, and stakeholder engagement. Adept at managing the shifting complexities of everyday team life while maintaining a metrics-driven focus on long-term organizational strategy.

Onsite in Aberdeen MD at least three days a week.

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.

Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

• Provides comprehensive and strategic support to the Army client.
• Drives daily team rhythm and supports the client directly to manage schedules, provide process optimization, and ensure client action items and taskers are complete.
• Acts as a strategic buffer and primary point of contact for internal and external stakeholders, triaging incoming requests, filtering distractions, and prioritizing critical decision points for the client.
• Coordinates complex meetings, conferences, and events, including logistics and attendee management.
• Proactively builds and organizes materials to prepare the client for high-stakes leadership engagements.
• Assists with thinking through communications and storytelling of the client's mission.
• Translates operational data and qualitative feedback into an actionable strategy.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Organizational Leadership, Communications, or a related field.
• This role demands exceptional organizational skills, discretion, the ability to anticipate needs, and a high level of professionalism.
• 5-8 years of experience in management consulting, business analysis, operations, or senior executive advisory roles.
• Mastery of MS Office 365, with advanced proficiency in SharePoint, MS Teams, and Excel for tracking workflows and managing data.
• Proven track record of managing competing priorities in high-velocity, ambiguous, or rapidly scaling environments.

Preferred Qualifications

• 2-3 years of experience directly supporting federal clients, preferably within the Army or Department of Defense.
• Understand military culture, rank structure, and standard operating procedures.
• Experience with Power Apps, Automate, or BI.
• Experience working alongside technical or engineering teams with the ability to grasp technical concepts enough to help tell the mission story.
• Certifications: Project Management Professional (PMP), Certified ScrumMaster (CSM), Human-Centered Design.

Location

• Onsite - Aberdeen MD area.

Clearance

• Ability to obtain DoD Secret.

The target salary range for this position is $97,000-$160,000. 

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. 

Applicants must meet eligibility requirements for a U.S. Government security clearance. Only US Citizens are eligible for a security clearance. For this position, LMI will only consider applicants with security clearances or applicants who are eligible for security clearances, due to the nature of the work.