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Client Operations Manager Jobs in Cumming, GA (NOW HIRING)

Client retention * Route completion * Colleague Retention and engagement * Gross Margin * Route One ... Operations Leadership * Conduct the selection and hiring process for new colleagues. * Implement ...

This includes maintaining adequate inventory levels, developing client relations, on-boarding event ... Assistant Operations Manager Responsibilities: Assist the GM in administrative tasks including but ...

Site Operations Manager

Atlanta, GA · On-site

$65 - $85/hr

Pritchard Sports & Entertainment Group is looking for an experienced Site Operations Manager for ... Client Relationships * College degree preferred but not required * Employee management * Budget ...

Area Operations Manager

Cumming, GA · On-site

$95 - $130/hr

Collaborate with the Area Operations Support Manager to identify areas for improvement and implement changes for a better client experience through timely and clear communication. * Develop, evaluate ...

The Area Operations Manager is responsible for the financial delivery of operational budgets ... With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative ...

We curate company and partner resources to bring our client's vision to life. We seek to cultivate ... The Catering Operations Manager brings a collaborative mindset, strong event knowledge, and a ...

Showing results 41-60

Client Operations Manager information

See Cumming, GA salary details

$39.7K

$110.3K

$120.9K

How much do client operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client operations manager in Cumming, GA is $110,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,500.00 and $119,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Cumming, GA?

For Client Operations Manager jobs in Cumming, GA, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Cumming, GA look for?

The top searched job categories for Client Operations Manager jobs in Cumming, GA are:

What cities near Cumming, GA are hiring for Client Operations Manager jobs?

Cities near Cumming, GA with the most Client Operations Manager job openings:

Operations Manager, Ambius

Ambius

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Ambius rating

8.2

Company rating: 8.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

2nd of 38 rated gardening and landscaping


Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Job Summary

This role is responsible for the oversight and execution of key day-to-day operations elements within Districts. This role is responsible for hiring, training, leading and developing a team of Plant Care Specialists. They help achieve sales and revenue goals, maintain client loyalty and retention, and ensure the team is providing exceptional service to our Customers.

Key Performance Indicators

  • Client retention

  • Route completion

  • Colleague Retention and engagement

  • Gross Margin

  • Route One Sales

  • Safety

Principal Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following:

Operations Leadership

  • Conduct the selection and hiring process for new colleagues.

  • Implement the onboarding process for new colleagues, ensuring a world-class first day through final certification. Align training and peer support resources.

  • Provide performance feedback and coaching to the team utilizing the CQSP process and Manage for Performance model.

  • Provide support and guidance to Specialists to ensure timely and quality customer service.

  • Identify and resolve colleague concerns/complaints.

  • Assist in goal setting, skill enhancement and performance reviews activities for Specialists.

Client Relationships

  • Address all client concerns to completion.

  • Respond to CVC surveys as requested to maximize retention.

  • Identify solutions for client needs to increase revenue and growth

Branch Operations

  • Demonstrate outstanding customer service through maintenance of high quality and integrity at work environment.

  • Follow all established standard operating procedures (SOPs) within the business and hold colleagues accountable to the same standards

  • Understand Rentokil Terminix and Ambius processes, including roadmap for safety/ structure/service offerings.

  • Serve as steward of Rentokil Terminix business model to ensure company programs and initiatives are delivered with excellence at the district level

  • Complete all reports as required


CANDIDATE SUMMARY

Preferred Experience

  • Two or more years of equivalent management experience

  • Experience caring for plants is preferred

  • Able to safely climb ladders and work on ladders

  • Experience with Google and Smart Phone applications

Required Traits and Characteristics

  • In order to perform this job safely, it requires good vision, hearing, climbing, balancing, stooping, kneeling, reaching, lifting, and walking

  • Proven success in coaching and motivating other team members

  • Strong problem solving and customer service skills

  • Excellent written and verbal communication skills

  • Independent and dependable

  • Polite and professional demeaner

  • Able to solve problems and escalate concerns

  • Customer service oriented

  • Likes a physical job

  • Must possess a valid driver's license from state of residence

  • Ability to travel as required

Formal Education, Qualifications or Training

High School Diploma at a minimum.

Prefer college degree or at least one or two years of college with an emphasis on business or related sciences in order to prepare for the management and supervisory aspects of this job.

  • Must be certified in all appropriate categories of pest management in states encompassed by the Service Center within one year of accepting the position.

  • Completion of the Purdue Correspondence Course.

  • Completion of Purdue Food Plant Course.

  • Completion of AIB Sanitation Course.

  • Willing to take Microsoft Office Computer Course

Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.


Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth

  • Multiple avenues to grow your career

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions


Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.


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