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Client Operations Manager Jobs in Smyrna, GA (NOW HIRING)

IQVIA

Senior Client Operations Manager

Marietta, GA · On-site +1

We are seeking a Senior Client Operations Manager to join IQVIA Laboratories in Marietta, Georgia. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive ...

Posted today

Barry's

Client Operations Lead

Atlanta, GA · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

Atlanta, GA · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Infosys

Operations Manager

Atlanta, GA · On-site

Client Governance - Manage SLAs, risks, and executive reporting; partner with senior client stakeholders to shape the operational roadmap and resolve issues with clear root-cause actions.

Clear Channel Outdoor

Operations Manager

Atlanta, GA · On-site

The Operations Manager leads all operations relating to building and construction. This role is ... client contracts on time. * Hires, develops, coaches, and creates a cohesive, high-performance ...

BrightView

Operations Manager

Forest Park, GA · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Must be able to travel within the branch territory to visit designated client properties * Ability ...

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Client Operations Manager information

See Smyrna, GA salary details

$43.5K

$121K

$132.5K

How much do client operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client operations manager in Smyrna, GA is $120,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,100.00 and $131,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Smyrna, GA?

For Client Operations Manager jobs in Smyrna, GA, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Smyrna, GA look for?

The top searched job categories for Client Operations Manager jobs in Smyrna, GA are:

What cities near Smyrna, GA are hiring for Client Operations Manager jobs?

Cities near Smyrna, GA with the most Client Operations Manager job openings:

Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Smyrna, GA as of August 2026, with employment types broken down into 87% Full Time, and 13% Temporary. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $120,960 per year, or $58.2 per hour.

Senior Client Operations Manager

IQVIA

Marietta, GA • On-site, Remote

Full-time

Medical, Life

Posted 21 hours ago

Posted today

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

62nd of 226 rated it services

Job description

We are seeking a Senior Client Operations Manager to join IQVIA Laboratories in Marietta, Georgia.
We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.
Job Summary:
Manage and strengthen strategic client relationships while overseeing project delivery from operational and financial perspectives throughout each project's lifecycle. Collaborate with global project teams, operational leaders, Business Development, and client stakeholders to support consistent delivery, effective governance, and continuous performance improvement.
What You'll Be Doing:
  • Establish close working relationships with global project teams, Business Development, operational teams, and appropriate Contract Research Organization counterparts to support consistent, high-quality study delivery
  • Develop appropriate client governance structures and meeting schedules to communicate portfolio health, progress, risks, priorities, and actions
  • Participate in client operational committees, bid defense meetings, capabilities presentations, audits, and other client meetings as needed
  • Review lessons learned, best practices, client requirements, budgets, Key Performance Indicators, Master Service Agreement commitments, customer survey results, and improvement actions with internal stakeholders
  • Define and communicate client-specific standards, coordinate related training, and proactively manage changes to client requirements
  • Track performance metrics and Service Level Agreements while driving process improvements and corrective actions through completion
  • Develop clear communication plans and facilitate effective internal meetings, client calls, and portfolio reviews
  • Support technical reviews and proposal development while promoting best practices and process improvements across IQVIA Laboratories
What We Are Looking For:
  • A bachelor's degree in sciences or a related field is preferred
  • 7 years of clinical or research industry experience, including 5 years project management experience, is preferred
  • Experience with project budgets, performance metrics, Key Performance Indicators, and Service Level Agreements
  • Knowledge of global clinical project operations, client governance practices, and Master Service Agreement requirements
  • Familiarity with study delivery in accordance with the International Council for Harmonisation E6 Guideline for Good Clinical Practice
  • Other equivalent combination of education, training, and experience may be accepted in lieu of a degree
The Knowledge, Skills and Abilities Needed for This Role:
  • Excellent organizational, analytical, and problem-solving skills
  • Ability to resolve complex problems by gaining cooperation and coordinating effectively across multiple departments
  • Adaptability and flexibility in a fast-paced working environment
  • Ability to manage global project activities with urgency, deliver high-quality work, and drive actions to completion with minimal supervision
  • Clear and effective communication skills across departments, geographic regions, senior leadership groups, and global client teams
  • Strong understanding of assigned client expectations, requirements, and business needs
  • Ability to establish and maintain effective working relationships with colleagues, managers, operational partners, and clients
What We Offer You:
We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.
To learn more about our benefits, visit https://jobs.iqvia.com/benefits.
If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $83,000.00 - $173,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

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Benefits

Hours and flexibility

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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