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Client Operations Manager Jobs in Calgary, AB (NOW HIRING)

Knowledge and experience in turf, horticulture, and arboriculture management techniques * 2+ years in B2B client relations, service account management, or field operations (commercial services ...

... plus centree sur le client au monde Pour y parvenir, nous avons besoin de personnes ... Un Responsable des Operations d'Ingenierie de Centre de Donnees est l'un de nos roles de gestion ...

The Private Client Account Manager has an impact on overall brokerage success by assisting in the ... operational support, which drives the overall success of the organization. What you will bring to ...

The Private Client Account Manager has an impact on overall brokerage success by assisting in the ... operational support, which drives the overall success of the organization. What We're Looking For

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Client Operations Manager information

See Calgary, AB salary details

$21K

$59.1K

$120K

How much do client operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client operations manager in Calgary, AB is $59,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Calgary, AB? For Client Operations Manager jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Calgary, AB look for? The top searched job categories for Client Operations Manager jobs in Calgary, AB are:
Infographic showing various Client Operations Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 73% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,104 per year, or $28.4 per hour.

Operations & Logistics Manager

Sideworx Connect Inc

Calgary, AB • Hybrid

$70K - $90K/yr

Full-time

Re-posted 25 days ago


Job description

Operations & Logistics Manager

Sideworx Connect Inc. - Calgary, AB (Hybrid Onsite/Remote)
Full-Time | Permanent
Competitive Salary + Performance Incentives

About Sideworx Connect

Sideworx Connect is a fast-growing Alberta-based workforce solutions company specializing in skilled trades and technical staffing for the Oil & Gas, Industrial, Municipal, and Construction sectors. We help companies solve workforce shortages by providing reliable, qualified personnel - on time, every time.

Our mission is to simplify the flow of people, projects, and information between our clients and their field teams while maintaining safety, quality, and efficiency across every job we touch.

Position Overview

As Operations & Logistics Manager, you'll be the central link between clients, workers, and management - ensuring Sideworx runs smoothly day to day. This position oversees recruitment coordination, job placement logistics, and workforce utilization for multiple ongoing projects across Western Canada.

You'll manage overflow staffing for our existing clients, coordinate worker movement between jobs, and help drive company growth through exceptional service, organization, and communication.

Key ResponsibilitiesOperational Leadership
  • Manage day-to-day flow of field workers across multiple ongoing projects and clients.

  • Coordinate start dates, travel, accommodations, and site readiness for dispatched workers.

  • Monitor live job activity, ensuring smooth hand-offs between shifts, sites, and clients.

  • Forecast workforce needs based on upcoming work scopes and seasonal demands.

  • Maintain consistent communication with clients regarding staffing levels, performance, and scheduling changes.

Recruitment & Workforce Planning
  • Work with internal recruiters to ensure the right people are available and ready for deployment.

  • Review worker qualifications, availability, and suitability for various job types.

  • Support onboarding, orientation, and compliance confirmation prior to job starts.

  • Track utilization rates and ensure maximum efficiency across the active workforce.

Client Relations & Business Growth
  • Serve as a primary contact for key accounts, maintaining professional and timely communication.

  • Identify opportunities to fill additional roles or support client overflow needs.

  • Assist with quoting, rate negotiations, and client satisfaction follow-ups.

  • Build and maintain long-term partnerships by providing responsive, organized, and proactive service.

Administrative & Logistical Oversight
  • Maintain up-to-date records of worker assignments, job details, and client confirmations.

  • Review and verify time entries, travel logs, and project summaries for accuracy.

  • Support the preparation of payroll and invoicing documentation through clear communication and documentation.

  • Track performance metrics such as workforce utilization, turnover, and fulfillment speed.

Ideal Candidate
  • 3+ years of experience in staffing coordination, oilfield dispatching, or logistics management.

  • Strong understanding of the energy, construction, or industrial service sectors.

  • Excellent communication and multitasking skills under tight deadlines.

  • Highly organized, detail-oriented, and client-focused.

  • Leadership mindset with the ability to coach, delegate, and prioritize effectively.

Why Join Sideworx Connect
  • Play a key leadership role in a rapidly growing company with national reach.

  • Be part of a tight-knit, supportive team that values initiative and innovation.

  • Opportunities for growth into senior management as the company expands.

  • Competitive pay, performance bonuses, and a flexible hybrid schedule.

Employment Type: FULL_TIME