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Client Operations Manager Jobs in Alpharetta, GA

Associate Director of Client Operations

Atlanta, GA · On-site

$88K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Regional Operations Managers and Area Managers will report directly to this position. The Associate Director of Client Operations works directly with the Director of Client Operations to support in ...

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Operations Manager

Suwanee, GA · On-site

$120K - $160K/yr

Our Client is seeking a talented and motivated Operations Manager to join their rapidly growing team . The Company: Our client is a dynamic and innovative industrial construction company based in ...

Operations Manager

Lawrenceville, GA · On-site

  • Medical

  • Retirement

Operations Manager, Landscape Our client is a commercial landscape firm that has been servicing the greater Atlanta market for more than 20 years. They are currently searching for an Operations ...

Operations Manager, Landscape Our client is a commercial landscape firm that has been servicing the greater Atlanta market for more than 20 years. They are currently searching for an Operations ...

Operations Manager, Landscape Our client is a commercial landscape firm that has been servicing the greater Atlanta market for more than 20 years. They are currently searching for an Operations ...

Operations Manager

Peachtree Corners, GA · On-site

$64K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview : The Operations Manager is responsible for leading all aspects of a fast-paced custom ... With a focus on efficiency and client satisfaction, SIMOS offers performance-driven staffing ...

Operations Manager

Norcross, GA · On-site

$64K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview : The Operations Manager is responsible for leading all aspects of a fast-paced custom ... With a focus on efficiency and client satisfaction, SIMOS offers performance-driven staffing ...

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Client Operations Manager information

See Alpharetta, GA salary details

$41.9K

$116.5K

$127.6K

How much do client operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client operations manager in Alpharetta, GA is $116,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,200.00 and $126,200.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Alpharetta, GA? For Client Operations Manager jobs in Alpharetta, GA, the most frequently searched job titles are:
What cities near Alpharetta, GA are hiring for Client Operations Manager jobs? Cities near Alpharetta, GA with the most Client Operations Manager job openings:

Associate Director of Client Operations

MRO Corporation

Atlanta, GA • On-site

$88K - $118K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago


MRO Corp rating

7.8

Company rating: 7.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

150th of 488 rated business services


Job description

Overview
The Associate Director of Client Operations is a regionally based role that reports directly to the Director of Client Operations. This role is responsible for overseeing a geographical portion of MRO staffed sites to ensure that Release of Information (ROI) activities are compliant with established hospital policies, federal and state regulations and are completed in a timely and fiscally responsible manner per our contract with the client. This is a key client facing role and demands an individual with exceptional communication skills and an awareness that they are working for the industry leader in the ROI space. Regional Operations Managers and Area Managers will report directly to this position. The Associate Director of Client Operations works directly with the Director of Client Operations to support in the overall successful operation of the region, to include financial oversight, direct client interaction, and overall operational excellence.
  • This is a remote position that requires travel to leadership meetings and Southeast Region facilities.
  • Preferred candidate needs to live in the Southeast Region - GA, AL, SC, NC, or FL
  • Experience required

Responsibilities
  1. Overall management responsibility for a specific portion of a region for staffed site operations.
  2. Selects and maintains qualified personnel in all positions reporting directly.
  3. Directs, monitors, and appraises the performance of individuals immediately reporting.
  4. Oversees and provide guidance to direct reports on employee and site performance.
  5. Leads the workflow activities among site employees to ensure maximum productivity and quality standards are met.
  6. Provide leadership, direction and support to the MRO management team to ensure maximum efficiencies and client satisfaction at various locations.
  7. Promotes a positive self-image of MRO with emphasis on customer service. Responds to customer needs in a positive and efficient manner.
  8. Ensure work is performed in accordance with MRO/customer policies and procedures as well as Federal/State law.
  9. Maintain on-boarding training program to ensure medical record staff understand proper processes and procedures.
  10. Monitors performance to provide performance feedback, measurements, and evaluations.
  11. Monitor profitability of site operations and make appropriate adjustments to achieve company goals in conjunction with the Director of Client Operations.
  12. Reviews performance against operating plans and standards. Provides reports to subordinates on interpretation of results and approves changes in direction of plans. Assist with Root Cause Analysis and Corrective Action Plans.
  13. Review and approves expenses.
  14. Coordinates and collaborates with other departments to carry out responsibilities.
  15. Maintain budget controls for staffed site operations in conjunction with the Director of Client Operations.
  16. Maintains positive client relations including regular meetings to review operational results and proactively seek process improvements.
  17. Participates in client QBR (Quarterly Business Reviews) as needed.
  18. Collaboratively work with department heads at National Service Center.
  19. Facilitate a positive work environment that drives reduced turnover.

Qualifications
  • Bachelor's Degree in Health Information Management, Business Administration or health related field or equivalent experience is required. RHIT or RHIA preferred.
  • 5+ years supervisory/management experience required in Release of Information (ROI).
  • Proven ability to recruit, train, and motivate personnel.
  • Participative management type - advocates team concept.
  • Demonstrated excellence in written communication and interpersonal skills.
  • Strong time management and broad knowledge of computer systems in health care and Health Information management strongly preferred.
  • Regular travel required by air, land, or rail throughout the United States.

* This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned
Total Compensation
Base pay is one element of the total compensation package. Eligible employees may also receive an annual cash bonus and have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.
Salary Range
It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.
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Pay Range
USD $88,000.00 - USD $118,000.00 /Yr.

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