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Client Operations Manager Jobs in West Virginia (NOW HIRING)

Keller Executive Search

Operations Manager

Charleston, WV · On-site

$75K - $95K/yr

Overview Our client, a long-standing industrial manufacturing and distribution business, is looking ... Manage daily operations across multiple warehouse sites, including inbound and outbound product ...

U.S. Lawns

Operations Manager

Morgantown, WV · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

Parsons

C-UAS Operations Manager

Summit Point, WV

The C-UAS Operations Manager will supervise schedules, meetings, policy compliance, training ... Build and maintain good working relationships with clients and client representatives * Provide ...

New

Sodexo

Food Operations Manager 1

Ranson, WV

The Food Operations Manager will be responsible for overseeing all aspects of the daily operations ... client financial targets and goals What We Offer Compensation is fair and equitable, partially ...

Sodexo

Food Operations Manager 1

Ranson, WV

The Food Operations Manager will be responsible for overseeing all aspects of the daily operations ... client financial targets and goals What We Offer Compensation is fair and equitable, partially ...

Sodexo

Food Operations Manager 1

Ranson, WV · On-site

$56K - $72K/yr

The Food Operations Manager will be responsible for overseeing all aspects of the daily operations ... client financial targets and goals What We Offer Compensation is fair and equitable, partially ...

OmniForce

Operations Supervisor

Huntington, WV

Our client is a leading provider of natural gas compression equipment and aftermarket services ... Manage annual operating budgets and monitor expenditures to achieve financial objectives. Recruit ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in West Virginia

Client Operations Manager information

See West Virginia salary details

$34.5K

$95.7K

$104.9K

How much do client operations manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for client operations manager in West Virginia is $95,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,700.00 and $103,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in West Virginia? The most popular types of Client Operations jobs in West Virginia are:
What are popular job titles related to Client Operations Manager jobs in West Virginia? For Client Operations Manager jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in West Virginia look for? The top searched job categories for Client Operations Manager jobs in West Virginia are:
What cities in West Virginia are hiring for Client Operations Manager jobs? Cities in West Virginia with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Operations Manager

Hogg Robinson Group

Charleston, WV

Full-time

Medical, Retirement

Posted 12 days ago

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

This role leads and develops a team delivering end-to-end sourcing and planning for pharma meetings, ensuring client service, operational, and financial goals are achieved. It oversees team leaders and their teams across sourcing, contracting, planning, onsite execution, and budget management for one or multiple accounts. Managing approximately 5-35 direct and indirect reports, the role focuses on coaching, performance, and capability building while also supporting client needs, driving training initiatives, and leading special projects to enhance program results and efficiency.

What You'll Do:

  • Drive account financial performance by reviewing forecasts, validating costs, and approving monthly settlements
  • Ensure accurate, timely invoicing, reporting, and tracking of event-level financial data
  • Monitor profitability by analyzing key metrics (labor, commissions, margins) and aligning operations to targets
  • Support business growth through cost validation, proposal development, and identification of profit drivers and expansion opportunities
  • Analyze trends and performance data to forecast results, improve planning, and optimize program outcomes
  • Serve as a trusted advisor across the client lifecycle, delivering program expertise from onboarding through execution and review
  • Build and maintain strong client and supplier relationships; lead meetings, presentations, and business reviews to align on expectations
  • Lead issue resolution for customer concerns, mitigate risks, and implement service recovery and continuous improvement plans
  • Oversee team leadership and operations, including coaching, performance management, hiring, onboarding, training, and fostering an inclusive culture
  • Ensure operational excellence by standardizing processes, managing resources, maintaining compliance, and supporting administrative and critical initiatives

What We're Looking For:

  • 5+ years of leadership experience managing pharma meetings teams, with a track record of building high-performing organizations
  • Proven people leadership, including coaching, development, and driving team performance
  • Deep expertise in pharma meetings sourcing, planning, and supporting technologies (e.g., Cvent, program management systems)
  • Strong knowledge of healthcare compliance requirements, including Open Payments (Sunshine Act) and transfer of value regulations
  • Demonstrated ability to drive organizational change, process improvements, and operational efficiencies
  • Strong client-facing skills with the ability to build relationships at both meeting and executive levels
  • Excellent communication and presentation skills (written and verbal)
  • Ability to manage multiple priorities and deliver results in a fast-paced, client-driven environment
  • Solid business insight, including financials, contracts, service level agreements, and analytical problem-solving skills
  • Bachelor's degree required (MBA preferred); certifications (e.g., CMP) a plus; ability to travel up to 25%

Location

United States

The US national base salary range for this position is from

$81900,00 - $152100,00

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

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