Client Operations Coordinator Jobs in Georgia (NOW HIRING)

Description

 This position works in-office every day at our Community Food Center (CFC) in Atlanta and must be available to work weekend and flexible hours.   

Who We Are: 

The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so no one must worry where their next meal is coming from. Since 1979, we've been providing food for a growing network of nonprofit partners - including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia. 

Where You'll Work: 

Operations / Supply Chain 

About the Role: 

The Operations Coordinator will support the operations of the Atlanta Community Food Bank's Community Food Center. The Community Food Center utilizes volunteers and staff to execute food distributions in the community to clients experiencing food insecurity. The individual in the Operations Coordinator position will assist with food packing, client distributions, warehousing, and non-CDL transportation processes, while maintaining compliance with food, personnel, and DOT safety. Support for some evening and weekend operations is required. This position reports to the Operations Manager.
What You will Do: 

Support warehouse operations 

• Utilize inventory management tools to accurately receive and process shipments, ensuring timely and precise recording of inventory receipts  
• Conduct thorough inspections to identify and document damaged or defective goods, and initiate returns or claims as necessary 
• Implement and maintain FIFO inventory management practices to optimize inventory turnover and minimize waste 
• Stage materials and equipment as needed for scheduled production 
• Ensure all materials are properly coded and/or labeled 
• Accurately record all production and material waste 

Provide outstanding customer service 

• Greet clients and volunteers and coordinate volunteer check-in process 
• Effectively communicate key organizational messaging to volunteers regarding their service contributions 
• Effectively communicate regarding resources available to clients and the process to receive resources 
• Effectively communicate volunteer shift schedule activities and assign tasks 
• Train volunteers on assigned tasks, and monitor appropriately throughout the shift 
• Maintain client confidentiality 

Ensure food quality and safety  

• Wear steel-toed shoes when operating equipment  
• Ensure volunteers complete and submit waiver documents 
• Maintain accurate and timely Food Safety and Cleaning & Sanitizing records 
• Safely operate all material handling and operating equipment and maintain appropriate recordkeeping 
• Keep temperature records up to date 
• Train volunteers on appropriate quality & safety standards 
• Ensure completion of routine cleaning  

Retail Donation Pickups 

• Utilize communication skills to build rapport with local retailers 
• Perform the physical demands of loading and unloading a box truck on and offsite 
• Comprehensive understanding of state and federal road laws, weight limits, and bridge restrictions 
• Perform daily inspections on the vehicle  
• Maintain a clean and sanitized truck in compliance with food safety requirements 
• Maintain accurate manual logbooks for driving hours and mileage to guarantee regulatory compliance 

Key Competencies we look for in All our Food Bankers are:   

• Customer Focus 
• Decision Making 
• Problem Solving 
• Adaptability 

If you're excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply.  

What You will Need:  Skills and Experience your resume should demonstrate: 

• Demonstrated experience working in a fast-paced warehouse or retail environment 
• A valid driver's license 
• Experience driving non CDL vehicles  
• Demonstrated experience interacting with diverse groups of people in a professional manner and the ability to speak in front of groups and assign tasks for the shift 
• Adaptability to change as needs fluctuate throughout the shift 
• Preferred: Ability to communicate effectively in both English and Spanish.  
• Ability to utilize an electric pallet jack or the willingness to learn 

There may be some Physical Demands: 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Employees are routinely required to lift up to 50 lbs. 
• Frequent bending, stooping, reaching, climbing and walking are required. 
• This position would normally have routine opportunities to alter physical position or change eye focus. Frequently operates in temperature conditions consistent with outside weather. Frequently transition between ambient and refrigerator / freezer temperatures. Occasional regional travel with ACFB team members may be required.