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Client Onboarding Manager Jobs in Michigan (NOW HIRING)

700 Credit

LMS Onboarding Specialist

Southfield, MI · On-site

Description: LMS Onboarding Specialist - About 700Credit 700Credit is the industry leader in ... Manage client migrations end-to-end: Own the migration of existing clients from beginning to end ...

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$34.2K

$67.3K

$92.2K

How much do client onboarding manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client onboarding manager in Michigan is $67,273.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,545.00 and $68,058.00 per year, depending on experience, location, and employer.

What is a client onboarding manager?

A Client Onboarding Manager is responsible for guiding new clients through the initial setup and integration process when they start using a company's products or services. They ensure a smooth transition by understanding client needs, coordinating internal teams, and addressing any challenges that arise. Their role involves communication, training, and process optimization to enhance customer satisfaction and retention.

What does a client onboarding manager do?

A typical day for a Client Onboarding Manager involves coordinating with internal teams to ensure new clients are set up efficiently, leading onboarding meetings or training sessions, and troubleshooting any issues that might arise during the process. You’ll regularly interact with clients to address questions, gather requirements, and provide updates on their onboarding progress. Collaboration with sales, product, and customer support teams is common, ensuring a smooth handoff and cohesive client experience. This role often requires balancing multiple projects at once, making organization and adaptability key to success.

What are the key skills and qualifications needed to thrive as a client onboarding manager?

A Client Onboarding Manager should possess strong project management, communication, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, onboarding software, and workflow management tools is commonly needed, with certifications like PMP or SaaS onboarding training considered advantageous. Exceptional interpersonal skills, attention to detail, and the ability to manage multiple priorities set top performers apart. These competencies ensure a seamless client transition experience, build lasting relationships, and support organizational growth.

What are the most commonly searched types of Client Onboarding jobs in Michigan?

The most popular types of Client Onboarding jobs in Michigan are:

What are popular job titles related to Client Onboarding Manager jobs in Michigan?

For Client Onboarding Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Client Onboarding Manager jobs in Michigan look for?

The top searched job categories for Client Onboarding Manager jobs in Michigan are:

What cities in Michigan are hiring for Client Onboarding Manager jobs?

Cities in Michigan with the most Client Onboarding Manager job openings:

Client Onboarding Manager jobs near you
Infographic showing various Client Onboarding Manager job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $67,273 per year, or $32.3 per hour.

LMS Onboarding Specialist

Southfield, MI • On-site

Open Dealer Exchange
Software Development • 51 - 200 employees
Learn more about Open Dealer Exchangeexternal

Full-time

Posted 8 days ago

Job description

Description

LMS Onboarding Specialist - JOB DESCRIPTION 


About 700Credit 

700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. 700Credit offers an excellent compensation/benefit package.


Summary

700Credit is looking for a reliable Learning Management System (LMS) Onboarding Specialist to join the team at our headquarters in Southfield, MI. This person will support the training and success of clients on our LMS platform, and manage the migration of dealers to our platform or partner platform. The ideal candidate should have strong client relationship skills, effective communication abilities, and comfort working in a fast-paced, client service environment.


Responsibilities

  • Guide clients through process improvement: Provide guidance and support on business process improvement and best practices during LMS training and migration to ensure high success and client adoption of the software.
  • Follow migration standards and documentation: Adhere to installation standards, project plans, and related documentation to ensure a high level of success during setup and training.
  • Handle LMS support cases: Manage LMS support related cases as they arise.
  • Handle Adverse Action inquiries: Address Adverse Action letter inquiries from dealer clients' consumers and assist with credit disputes as needed.
  • Coordinate across teams: Exchange routine information with setup, implementation, support, and customer success teams, including priorities, timelines, and issues as they arise.
  • Track client communications: Record all communications with clients for accurate reference and reporting.
  • Drive project completion and satisfaction: Direct and perform follow up as necessary to complete projects and elicit customer satisfaction.
  • Surface referral opportunities: Identify and surface referral opportunities for compliance solutions during dealer interactions.
  • Support team collaboration: Contribute as a positive team member by supporting colleagues in a productive and constructive manner.
  • Manage client migrations end-to-end: Own the migration of existing clients from beginning to end, partnering with management and the broader team to determine client needs.
  • Serve as primary client contact: Act as the main point of contact for clients throughout the migration process.
  • Manage escalations and internal communication: Act as an escalation point for client concerns and facilitate internal communications as needed during the training and migration process.

Requirements

Required Skills and Experience

  • Experience working in a client service environment strongly preferred, but not required 
  • Strong client relationship skills with the ability to manage multiple demands effectively 
  • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards 
  • Strong organizational skills with attention to detail
  • Excellent phone etiquette and customer service abilities 
  • Bachelor's degree preferred, or equivalent professional experience 
  • Working knowledge of dealership processes and the ability to support best practices around LMS migration and implementation preferred
  • Ability to work independently and as part of a team

Apply