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Client Onboarding Remote Jobs in Michigan (NOW HIRING)

Client Support Advisor

Farmington Hills, MI · On-site +1

$36K - $75K/yr

Flexible hours and remote work are possible after training is completed. During the first 90 days ... client onboarding process and hand the file over to the legal production team • Follow up with ...

This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to ... Selected candidates will complete an onboarding and training program designed to support a ...

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Client Onboarding Remote information

What does a client onboarding remote professional do?

A Client Onboarding Remote professional is responsible for guiding new clients through the initial setup and integration process with a company’s products or services, all while working remotely. They ensure that clients have a smooth transition, understand how to use the offerings, and address any questions or concerns. Their role often involves virtual meetings, documentation, and ongoing support to foster strong client relationships and satisfaction from a distance.

What are the key skills and qualifications needed to thrive as a client onboarding remote professional?

To thrive as a Client Onboarding Specialist (Remote), you need strong organizational skills, attention to detail, and a background in customer service or account management, often supported by a bachelor’s degree. Familiarity with CRM software like Salesforce, onboarding platforms, and virtual communication tools is typically required. Exceptional communication, problem-solving abilities, and the capacity to build rapport remotely are standout soft skills. These competencies ensure smooth client transitions, high satisfaction, and effective collaboration in a distributed work environment.

What are some common challenges faced when working in a remote client onboarding role, and how can they be overcome?

In a remote client onboarding role, communication and relationship-building can be more challenging without in-person interactions. It's important to proactively schedule video meetings, use clear written communication, and leverage collaborative tools to ensure clients feel supported throughout the process. Staying organized, setting clear expectations, and following up regularly with both clients and internal teams help prevent misunderstandings and ensure a smooth onboarding experience.

What is the difference between Client Onboarding Remote vs Customer Success Specialist?

AspectClient Onboarding RemoteCustomer Success Specialist
CredentialsTypically requires onboarding, communication, and customer service skillsRequires customer relationship management and product knowledge
Work EnvironmentRemote, often project-based onboarding processesRemote or hybrid, ongoing customer engagement
Industry UsageCommon in SaaS, tech, and service industriesWidely used in SaaS, software, and subscription services

Client Onboarding Remote focuses on guiding new clients through initial setup and integration, ensuring a smooth start. Customer Success Specialists maintain ongoing relationships, helping clients maximize product value. While onboarding is a part of customer success, the roles differ in scope and focus, with onboarding being more project-specific and customer success emphasizing long-term retention and satisfaction.

What are the most commonly searched types of Client Onboarding jobs in Michigan?

The most popular types of Client Onboarding jobs in Michigan are:

What job categories do people searching Client Onboarding Remote jobs in Michigan look for?

The top searched job categories for Client Onboarding Remote jobs in Michigan are:

What cities in Michigan are hiring for Client Onboarding Remote jobs?

Cities in Michigan with the most Client Onboarding Remote job openings:

Infographic showing various Client Onboarding Remote job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution.

Client Support Advisor

Farmington Hills, MI • On-site, Remote

$36K - $75K/yr

Full-time, Part-time

Medical, Dental, Vision

Re-posted 9 days ago


Job description

Description
Do you have an interest in real estate and the law? Do you like to help people solve really interesting problems? We are known for helping clients protect and secure their property and contract rights. They need a team behind them that really cares about their legal concerns. We are growing fast, and we need a Client Support Advisor who can hit the ground running.
You do not need to have a legal or real estate background, but it is helpful. A customer-focused sales background is important, such as in hotel sales, event sales, or luxury goods. The ideal candidate will be able to take initiative on work that needs to be done and complete tasks with minimal hand-holding. You must have a positive attitude and follow policies, systems, and procedures.
Full-time or part-time positions are available. Flexible hours and remote work are possible after training is completed. During the first 90 days of employment, the pay will be $20 /hour, with opportunities for salary and commission after that, including quarterly performance incentives.
Compensation:
$36,000 - $75,000 yearly
Compensation depends on experience. Benefits include quarterly bonuses tied to the achievement of objective monthly milestones (in full compliance with Michigan law and the Rules of Professional Conduct); paid holidays, and professional growth opportunities. For employees, benefits also include state-of-the-art firm-issued computer and telecommunications equipment and health, dental, and vision benefits after ninety days of full-time employment.
Responsibilities
• Screening potential new clients and scheduling initial consultations
• Create and foster a sense of urgency about engaging the Firm
• Conduct in-depth meetings, both in-person and over the phone, with potential new clients
• Sign engagement letters with potential new clients
• Oversee the client onboarding process and hand the file over to the legal production team
• Follow up with potential new clients
• Responsible for updating the Firm's databases, reports, or spreadsheets to track incoming calls, qualified leads, consultations scheduled, and other key metrics
Qualifications
$47