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Client Manager Jobs in Wheaton, IL (NOW HIRING)

Client Relationship Management * Serve as the main contact for assigned clients, delivering consultative advice on contracts, plan structure, renewals, and escalated issues. * Build and maintain ...

As a Client Manager - Survey Specialist within the Consumer Panel business, you will develop thoughtful research and deliver impactful insights for clients that explains the "why" behind the buy.

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Client Manager information

See Wheaton, IL salary details

$31.9K

$63.9K

$103.4K

How much do client manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client manager in Wheaton, IL is $63,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $75,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What are the most commonly searched types of Client jobs in Wheaton, IL?

The most popular types of Client jobs in Wheaton, IL are:

What cities near Wheaton, IL are hiring for Client Manager jobs?

Cities near Wheaton, IL with the most Client Manager job openings:

Infographic showing various Client Manager job openings in Wheaton, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,888 per year, or $30.7 per hour.

Senior Client Manager - Private Client

allianthcm

Chicago, IL • Remote

Full-time

Posted 27 days ago


Job description

SUMMARY

Responsible for providing customer service and overall service of assigned customers and/or policies within Private Client Services. Supports Producer in soliciting new business and identifies account rounding opportunities. Provides mentoring to staff to support immediate supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Foster and manage overall relationship with clients, ensuring retention of business and high satisfaction.

Develop new business opportunities for existing clients and prospects.

Initiate renewal process for existing clients, and discuss and create renewal strategy.

Analyze and compare current exposures and develop renewal or new business specifications for marketing.

Conduct marketing, negotiate rates, and review quotes and coverages for competitiveness and accuracy.

Independently review policy and determine appropriate coverage; identify possible deficiencies.

Review and summarize marketing results and prepare proposals.

Finalize proposals and presentations.

Bind insurance coverage and prepare binders and/or delegate certificate issuance.

Review policies for accuracy and review contracts.

Prepare summaries and/or schedules of coverage for clients.

Review client accounting history, respond to accounting inquiries, correct discrepancies, and contact client on receivable collections.

Provide technical guidance to staff assisting with client needs or procedural issues.

Participate in the claims process as directed by management.

Notify Producer of pertinent information related to client retention.

Provide mentoring to staff to support immediate supervisor.

Collect fees, and reconcile and resolve any outstanding balances within 90 days of the invoicing date.

Comply with agency management system data standards and data integrity (enter and maintain complete and accurate information).

Other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

Bachelor’s degree or equivalent combination of education and experience

Five (5) or more years related work experience

Valid insurance license

Must continue to meet Continuing Education requirements for license renewal

SKILLS

Proficient in Microsoft Office Suite

Knowledge of a wide array of private client customizable coverages

Excellent verbal and written communication skills

Good problem-solving and time management skills

Good planning, organizational, and prioritization skills

Strong interpersonal skills

Ability to build trust and de-escalate concerns

Ability to work within a team and foster teamwork

Ability to maintain confidentiality

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