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Client Manager Jobs in Santa Rosa, CA (NOW HIRING)

Client Strategy Associate

Napa, CA · Remote

$65K - $80K/yr

You care about client experience. You like connecting dots across teams, translating data into ... Endsight is a fast-growing IT Managed Service Provider built on one core belief: When we help ...

... managing teams across multiple geographies, customer satisfaction and the overall client ... relationship. About LTM's Manufacturing Practice: LTM's strong domain and technology capabilities ...

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Client Manager information

See Santa Rosa, CA salary details

$36.1K

$72.3K

$117K

How much do client manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client manager in Santa Rosa, CA is $72,272.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $85,300.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.

What are the most commonly searched types of Client jobs in Santa Rosa, CA?

The most popular types of Client jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Client Manager jobs?

Cities near Santa Rosa, CA with the most Client Manager job openings:

Client Strategy Associate

Endsight

Napa, CA • Remote

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Key responsibilities

  • Support client strategy processes by assisting with executive business reviews, client check-ins, and follow-up activities.

  • Monitor client health trends using dashboards and reports to identify risks or opportunities.

  • Collaborate with cross-functional teams to ensure a cohesive client experience and help resolve client issues, disputes, and escalations.


Job description

Description
Location: Remote, Must be local to the Napa, CA Area

You’re the kind of person who brings clarity to complexity.
You notice the details that keep things running smoothly—and the patterns that help people make better decisions. When priorities collide or information gets messy, you’re the one who brings order, calm, and forward motion.
You care about client experience. You like connecting dots across teams, translating data into insight, and making sure nothing important slips through the cracks. And you want your work to matter—to clients, to teammates, and to the business.
That’s where Endsight comes in.
Who We Are:
Endsight is a fast-growing IT Managed Service Provider built on one core belief:
When we help others thrive, we thrive too.

We partner with small and mid-sized organizations—including nonprofits—to ensure their technology delivers real business value. Our teams collaborate across strategy, service delivery, finance, and operations to create thoughtful, high-impact client experiences.
Working at Endsight feels a bit like being part of a great university—you’ll learn fast, build strong relationships, and grow alongside people who care deeply about doing great work.
Benefits:
  • Medical: Company pays 100% of the base plan for the employee and family
  • Dental & Vision
  • 401(k) with employer matching
  • Accrued Paid Time Off
  • 9 Paid Holidays
  • Career Pathing

Purpose — What You’ll Do
As a Client Strategy Associate (CSA), you’ll support our Pods’ Client Strategy teams by helping ensure client strategy processes are executed consistently and effectively. You’ll work closely with General Managers, Technical Account Managers, and cross-functional teams to improve client health, retention, and satisfaction.
Your work will include:
  • Supporting executive business reviews (EBRs) and client check-ins through scheduling, preparation, data analysis, and follow-up
  • Monitoring client health trends and surfacing risks or opportunities using dashboards and reports
  • Helping drive resolution for client issues, disputes, and escalations across teams
  • Supporting onboarding, renewals, invoicing, and client communications using Endsight best practices
  • Collaborating with Finance, Professional Services, Support, and Sales to ensure a cohesive client experience
  • For experienced CSAs, managing a small portfolio of clients to ensure they realize value from Endsight’s solutions

Who Thrives Here
You’ll do well in this role if you:
  • Take pride in helping clients and teammates succeed
  • Enjoy organizing information, managing follow-through, and improving processes
  • Communicate clearly, calmly, and professionally—especially when stakes are high
  • Are comfortable working with data, systems, and structured workflows
  • Like collaborating across teams and building trusted relationships
  • Want to grow your career in client strategy, customer success, or account leadership

Experience & Skills
We’re looking for someone with 3–5 years of relevant experience, such as:
  • Client success, account coordination, or service delivery roles
  • MSP, SaaS, or professional services environments
  • Cross-functional, client-facing work involving operations, finance, or support

You’ll be successful if you bring:
  • Strong organizational and follow-up skills
  • Experience working in CRM and/or PSA tools
  • Confidence managing recurring workflows (reporting, scheduling, invoicing support, escalations)
  • Excellent written and verbal communication skills
  • A service-oriented mindset and steady approach under pressure

Why Join Endsight
  • Work with a collaborative, purpose-driven team
  • Build skills in client strategy, analytics, and cross-functional leadership
  • Make a direct impact on client retention and satisfaction
  • Grow in a company that invests in learning, career paths, and doing the right thing

Join a Team That’s All-In on Helping You Thrive

If you’re ready to grow your impact, sharpen your client strategy skills, and help organizations thrive through thoughtful execution and collaboration—we’d love to meet you.
Apply today and let’s build something excellent together.