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Client Manager Jobs in Plover, WI (NOW HIRING)

Alera Group

Personal Lines Account Manager

Stevens Point, WI · On-site

$43K - $59K/yr

This role is a balance between client service and new business sales. The PL Account Manager stewards an existing personal lines book of business and has the opportunity to grow the book by focusing ...

Alera Group

Personal Lines Account Manager

Stevens Point, WI · On-site

$43K - $59K/yr

This role is a balance between client service and new business sales. The PL Account Manager stewards an existing personal lines book of business and has the opportunity to grow the book by focusing ...

Careers - MBE CPAs

Tax Manager

Marshfield, WI · On-site +1

$111K - $145K/yr

Building new and strengthening existing client relationships while demonstrating basic knowledge of clients' businesses. * Communicating and meeting with clients as requested; providing ...

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Client Manager information

See Plover, WI salary details

$32.3K

$64.6K

$104.6K

How much do client manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client manager in Plover, WI is $64,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $76,300.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What cities near Plover, WI are hiring for Client Manager jobs?

Cities near Plover, WI with the most Client Manager job openings:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Plover, WI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,647 per year, or $31.1 per hour.

Personal Lines Account Manager

Alera Group

Stevens Point, WI • On-site

$43K - $59K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Alera Group rating

8.0

Company rating: 8.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

166th of 311 rated insurance

Job description

OVERVIEW
Personal Lines Account Manager - Property & Casualty
Hybrid - Stevens Point preferred, Onalaska or Wausau
At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We are seeking a Personal Lines Account Manager to provide responsive, accurate support to commercial insurance clients. This role partners closely with Producers and Account Managers to service accounts, process policy changes, coordinate renewals, and deliver a consistently positive client experience.
About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
This role is a balance between client service and new business sales. The PL Account Manager stewards an existing personal lines book of business and has the opportunity to grow the book by focusing on new business. The AM focuses on building relationships and protecting families in the community.
Why Alera Group
  • Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
  • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
  • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

RESPONSIBILITIES
What You'll Do / Your Impact
Client Partnership & Risk Strategy
  • Serve as a trusted advisor to personal lines clients by managing and servicing an existing book of business
  • Review policies with clients to identify coverage gaps and recommend appropriate enhancements, including increased limits or additional lines
  • Build and maintain strong client relationships through proactive communication, responsiveness, and follow-through
  • Submit and support claims with carriers, assisting clients through escalated claim issues as needed
  • Contribute to client retention and growth through referrals, cross-selling, and prospecting efforts

Operational Excellence
  • Initiate and follow up on client, carrier, and internal requests to resolve issues, process changes, and issue new or renewal policies
  • Prepare, monitor, and maintain policy documentation including renewals, applications, certificates, endorsements, cancellations, and claims
  • Maintain accurate records and suspense for follow-up actions within the agency management system
  • Ensure compliance, accuracy, and timeliness in all client and carrier documentation
  • Maintain product supply inventory for the branch office, as applicable

Strategic Contribution
  • Operate independently without an assigned producer while collaborating with internal teams and carrier partners
  • Support new business production through prospecting, referrals, cross selling, centers of influence, and community relationship-building
  • Participate in meetings, training sessions, and educational activities to stay current on industry trends, products, and regulations
  • Assist with special projects and administrative support as requested

QUALIFICATIONS
What You Bring
Required
  • Experience in personal lines insurance client service or account management
  • Working knowledge of insurance policies, forms, terminology, and coverage structures
  • Strong written and verbal communication skills with the ability to build rapport and explain coverage clearly
  • Proficiency with Microsoft Word, Excel, Outlook, and internet-based systems
  • Ability to manage multiple priorities, meet deadlines, and work independently with attention to detail

Preferred
  • Associate's degree in business, marketing, or a related field, or equivalent combination of education and experience
  • Two to three years of insurance agency and/or sales experience
  • Experience with Applied EPIC or similar agency management systems
  • Active state Property & Casualty insurance license
  • Professional designations such as CISR or CIC

Core Competencies
  • Client-first mindset with a focus on long-term relationships
  • Detail-oriented with strong organizational skills
  • Accountability and reliability
  • Collaborative and professional approach
  • Problem-solving and proactive service orientation

ADDITIONAL INFORMATION
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid
Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
  • Role-specific learning paths
  • Leadership development programs
  • Technical and compliance training
  • Industry certifications and continuing education support
  • Peer learning and knowledge-sharing communities

Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.
Licensure & Certifications
This position may require:
  • Active State Life & Health License
  • Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
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Location Type
Hybrid - 3 or more days in office - Office UKG Work location

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