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Client Manager Jobs in Oak Ridge, TN (NOW HIRING)

Client Executive

Knoxville, TN · On-site

$99K - $121K/yr

The Client Account Manager/Executive is the strategic face of Payment Services to the client, representing multiple business channels. They are responsible for the overall management of a book of ...

Client Executive

Knoxville, TN · On-site

$99K - $121K/yr

The Client Account Manager/Executive is the strategic face of Payment Services to the client, representing multiple business channels. They are responsible for the overall management of a book of ...

Client Executive

Knoxville, TN · Hybrid

$99K - $121K/yr

The Client Account Manager/Executive is the strategic face of Payment Services to the client, representing multiple business channels. They are responsible for the overall management of a book of ...

Client Coordinator

Lenoir City, TN · On-site

$16.25 - $21.75/hr

The schedule is 8 am-5 pm or 7 am - 4 pm Responsibilities: - Coordinate and manage client projects from start to finish using computer software and phone calling - Do all of your work with accuracy ...

Provide client-based feedback to company management on new needs not currently addressed within ... company's service catalog with a focus on continuous improvements and enhancements. * Forecasting ...

Provide client-based feedback to company management on new needs not currently addressed within ... company's service catalog with a focus on continuous improvements and enhancements. * Forecasting ...

Provide client-based feedback to company management on new needs not currently addressed within ... company's service catalog with a focus on continuous improvements and enhancements. * Forecasting ...

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Client Manager information

See Oak Ridge, TN salary details

$31.6K

$63.2K

$102.3K

How much do client manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for client manager in Oak Ridge, TN is $63,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,600.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.

What cities near Oak Ridge, TN are hiring for Client Manager jobs?

Cities near Oak Ridge, TN with the most Client Manager job openings:

Infographic showing various Client Manager job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Contract, and 2% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,197 per year, or $30.4 per hour.

Client Relationship Manager

Knoxville, TN • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Key responsibilities

  • Serve as main point of contact for clients and manage the full client experience.

  • Coordinate and maintain client information, communicate with clients to schedule appointments, and oversee the client process from application through underwriting.

  • Support marketing, branding, and community involvement efforts, and assist clients with setting up and navigating the consumer website.


Job description

Client Relationship Manager

Northwestern Mutual Knoxville is seeking a service minded, dynamic, highly organized individual who will specialize in client service, support with firm marketing, branding, community involvement and ensure efficient and smooth operations of a high quality financial advisory practice. The ideal candidate will be friendly and outgoing with experience in client service and managing a large client base. The person serves as a primary point of contact for internal and external inquiries on matters pertaining to client services. This individual will need strong written/verbal skills and the ability to balance multiple priorities.

Our Mission

We courageously impact the lives we cross by helping them towards holistic financial security. Desiring to make a difference in the communities we call home, we approach this with a client focused process, which delivers guidance, builds trust and relationships, and keeps the client's interests as the top priority. This will be achieved by our representative's commitment to integrity, continued education, and quality service.

Essential duties:

  • Serve as main point of contact for clients and management of full client experience
  • Managing a broad variety of professional administrative tasks including updating calendar, setting appointments and making any adjustments as needed.
  • Client communication to schedule follow up meetings, other needed appointments
  • Coordinate and maintain client information, work with clients to obtain necessary documents and files, confirm receipt and send client information.
  • Monitor and oversee client process from application through underwriting.
  • Preparing detailed professional and friendly correspondence.
  • Prioritizing incoming and outgoing calls as related to daily needs and goals.

Other Responsibilities:

  • Support in marketing and branding efforts as well as community involvement strategy.
  • Support clients in setting up and navigating the consumer website.
  • Communicate with home office and outside vendors to resolve client account issues.

Qualifications:

  • Experience in customer/client service and administrative support, preferably in the financial services and/or insurance or investment industry.
  • Strong computer skills and ability to learn new software.
  • Financial Service or Insurance experience preferred. Life and Health as well as Series 6/63 Licenses preferred or willingness to gain within a year.  
  • Alignment with our vision and purpose.

Competencies

Action Oriented
Enjoys working hard; is action oriented and full of energy for the things he/she sees is challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others

Interpersonal Savvy
Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably

Prioritization:
Spends his/her time and the time of others on what's is most important and effective; understands how to use time strategically and set aside distractions; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus with self and team

Good Judgement:
Makes better decisions than most. Ability to combine personal qualities with relevant knowledge and experience to form opinions and make decisions. Listening well to others with undivided attention understanding what is and is not said. Seeking relevant and diversity information not validation.

Confidentiality:
Keeps personal, managerial and organizational information safe, does not gossip, is trustworthy, keeps information about individuals, the group and organization private.

Positivity
Thinking optimistically, solutions oriented, expecting good results and success and focusing on making life happier. 

Proactive Service
Anticipating client needs and actively reaching out with solutions. Providing excellent relational service and strategy to serve clients well for a lifetime.

Benefits

  • Full training and development program
  • Career development and growth plan
  • Compensation $60k-$65k base plus bonus potential
  • Health Insurance, Vision, Dental Insurance
  • Retirement plan  
  • Paid time off

Who we are.

  • Unsurpassed Financial Strength, Financial Ratings the highest in any industry
  • Fortune's 2021 Worlds Most Admired Companies, #1 in our class
  • Top 5 Independent Broker-Dealer
  • Ranked 90 on the esteemed 2020 FORTUNE 500 list
  • $400 million donated through the NM Foundation
  • 455,000 hours donated toward Children's Cancer Research
  • Countless volunteer hours toward initiatives in the Knoxville area
  • A culture that promotes diversity, teamwork, work/life balance, recognition and rewards.