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Client Manager Jobs in Draper, UT (NOW HIRING)

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To: Front Line Service POD Team Lead (TL) Salary/Pay: $80K - $104K / Year - Commensurate with experience ...

Nexus IT, Inc

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To: Front Line Service POD Team Lead (TL) Salary/Pay: $80K - $104K / Year - Commensurate with experience ...

Nexus IT Inc

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To: Front Line Service POD Team Lead (TL) Salary/Pay: $80K - $104K / Year - Commensurate with experience ...

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of Client Success Managers.They are responsible for providing strong leadership to the team, as well as ...

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

Client Success Management: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online platforms, for ...

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

Client Success Management: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online platforms, for ...

Press Ganey

Client Implementation Manager

Provo, UT · On-site

The Client Implementation Manager will serve as the primary point of contact for clients and will coordinate all activities throughout the client's onboarding experience. Following a post-sales ...

CallTower, Inc.

Client Success Manager

South Jordan, UT · On-site

$70K - $82K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

Press Ganey

Client Implementation Manager

Provo, UT · Hybrid

TheClientImplementation Manager will serve as the primary point of contact for clients and will coordinate all activities throughout the client's onboarding experience. Following a post-sales handoff ...

Alpine Legacy Group

Client Consultant

Lehi, UT · On-site

$76K - $88K/yr

The Role As a Client Consultant, you'll learn, grow, and earn -- all at once. Our training blends ... You'll manage your own local territory, build relationships with business owners and their teams ...

Alpine Legacy Group

Client Consultant

Heber City, UT · On-site

$76K - $88K/yr

The Role As a Client Consultant, you'll learn, grow, and earn -- all at once. Our training blends ... You'll manage your own local territory, build relationships with business owners and their teams ...

Arctiq

Client Director

Salt Lake City, UT · Remote

Arctiq is a leader in professional IT services and managed services across three core Centers of ... You will maintain and strengthen client relationships, identify marketplace opportunities with a ...

Alpine Legacy Group

Client Consultant

Heber, UT · On-site

$76K - $88K/yr

The Role As a Client Consultant, you'll learn, grow, and earn -- all at once. Our training blends ... You'll manage your own local territory, build relationships with business owners and their teams ...

Arctiq, Inc.

Client Director

Salt Lake City, UT · On-site

$80K/yr

Arctiq is a leader in professional IT services and managed services across three core Centers of ... You will maintain and strengthen client relationships, identify marketplace opportunities with a ...

Alpine Legacy Group

Client Consultant

Lehi, UT · On-site

$76K - $88K/yr

The Role As a Client Consultant, you'll learn, grow, and earn -- all at once. Our training blends ... You'll manage your own local territory, build relationships with business owners and their teams ...

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Client Manager information

See Draper, UT salary details

$30.9K

$61.8K

$100K

How much do client manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client manager in Draper, UT is $61,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $72,900.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in Draper, UT?

The most popular types of Client jobs in Draper, UT are:

What cities near Draper, UT are hiring for Client Manager jobs?

Cities near Draper, UT with the most Client Manager job openings:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Draper, UT as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,795 per year, or $29.7 per hour.

Client Success Manager

Nexus IT

Salt Lake City, UT • On-site

$80K - $104K/yr

Full-time

Re-posted 3 days ago

Job description

Position: Client Success Manager
Location: Salt Lake City, UT
Department: Client Success Team
Reports To: Front Line Service POD Team Lead (TL)
Salary/Pay: $80K - $104K / Year - Commensurate with experience and education
FLSA Status: Full-Time, Exempt
About the Company
Founded in 1998, Nexus IT has evolved into a premier provider of Managed IT, Cybersecurity, and Cloud Services. We are a purpose-driven organization that prioritizes people, relationships, and results. Our Mission, Vision, and Values shape our culture and influence every client interaction.
Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ensuring that as we scale, our clients continue to receive exceptional service, strategic guidance, and reliable technology outcomes.
Purpose of the Role:
The Client Success Manager (CSM) ensures that clients achieve exceptional outcomes and have positive experiences with Nexus IT. The CSM is responsible for managing client relationships, ensuring the timely resolution of technical issues, and aligning their technology with business goals. Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their environments remain secure.
How You Create Value:
You create value by building strong client relationships, ensuring satisfaction, and aligning client technology strategies with their business needs. Through proactive issue resolution and strategic IT planning, you ensure clients maximize their IT investments while keeping their environments secure and future-ready.
Essential Duties and Responsibilities:
  • Serve as the primary subject matter expert (SME) on assigned client accounts, ensuring a high level of client satisfaction and retention.
  • Collaborate with internal teams (Service Desk, Escalations, NOC) to ensure client environments are well maintained and issues are resolved efficiently.
  • Maintain high-quality documentation for client environments, including device setups, software updates, policy changes, and compliance records.
  • Develop and maintain IT roadmaps for clients, ensuring their environments remain secure, up to date, and aligned with business objectives.
  • Proactively monitor and track technical KPIs and other key service performance metrics. Use findings to drive improvements in service delivery and report key insights to leadership.
  • Utilize CRM, ticketing systems, and data analysis tools to track and improve performance metrics.
  • Collaborate with account managers to ensure alignment of technical services with client needs and identify opportunities for potential service improvements or upgrades.
  • Drive client retention within your assigned book of accounts through a proactive TBR/roadmap cadence, timely escalation resolution, and consistent CSAT performance.

Working Conditions:
  • Professional office environment with opportunities for remote work.
  • Occasional on-site visits to client locations may be required.
  • Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed or required.
Requirements
Experience and Education:
  • 5+ years of experience in IT account management, client success, or managing IT services/technology solutions, preferably within an MSP environment.
  • Business/delivery-oriented credentials preferred, such as ITIL Foundation, PMP, CAPM, or CompTIA Project+. Technical certifications (A+, Server+, Network+, Security+, Linux+) are a plus but not required.
  • Familiarity with M365 administration, cybersecurity practices, and IT strategy development.
  • Bachelor's degree in IT, Business, or a related field preferred but not required.
  • Excellent communication, interpersonal, and project management skills.

Salary Description
$80K - $104K / Annually

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