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Client Implementation Jobs in Massachusetts (NOW HIRING)

Allego

Customer Success Coordinator - Implementation

Waltham, MA · On-site

$55K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Working directly in partnership with Implementation Customer Success Managers (ICSMs) and Senior ICSMs, you will serve as a key execution partner on client implementations. You are tech-savvy, detail ...

Allego

Customer Success Coordinator - Implementation

Watertown, MA · On-site

$55K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Working directly in partnership with Implementation Customer Success Managers (ICSMs) and Senior ICSMs, you will serve as a key execution partner on client implementations. You are tech-savvy, detail ...

Allego

Customer Success Coordinator - Implementation

Waltham, MA

$55K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Working directly in partnership with Implementation Customer Success Managers (ICSMs) and Senior ICSMs, you will serve as a key execution partner on client implementations. You are tech-savvy, detail ...

Point32health

Implementation Manager

Canton, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develops and manages completion of client specific implementation timeline/checklist. Coordinates with new business sales executives and service representatives and provides operational support ...

Point32Health

Implementation Manager

Canton, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develops and manages completion of client specific implementation timeline/checklist. Coordinates with new business sales executives and service representatives and provides operational support ...

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Showing results 21-40

All JobsClient Implementation JobsClient Implementation Jobs in Massachusetts

Client Implementation information

See Massachusetts salary details

$42.6K

$113.1K

$183.5K

How much do client implementation jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client implementation in Massachusetts is $113,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $132,100.00 per year, depending on experience, location, and employer.

What is a client implementation?

A Client Implementation job involves onboarding new clients and ensuring they successfully integrate a company's products or services into their operations. This role requires coordinating between internal teams and clients to manage timelines, troubleshoot issues, and customize solutions based on client needs. Strong project management, communication, and problem-solving skills are essential. The goal is to ensure a smooth transition and a positive client experience, leading to long-term satisfaction and retention.

What are the typical daily responsibilities in a client implementation role?

In a Client Implementation position, your daily tasks often include coordinating with clients to understand their requirements, managing project timelines, and delivering onboarding or training sessions. You’ll work closely with internal teams such as sales, product, and support to ensure a seamless setup and address any client questions or technical issues that arise. Documenting progress, troubleshooting problems, and providing feedback to improve processes are also common activities. This means you’ll balance client interaction, internal collaboration, and hands-on project execution every day.

What are the key skills and qualifications needed to thrive in the client implementation position?

To thrive in a Client Implementation role, you need strong project management abilities, problem-solving skills, and experience in customer onboarding, often supported by a degree in business, IT, or a related field. Familiarity with CRM software, project management tools (like Asana or Jira), and sometimes industry-specific certifications can be highly beneficial. Exceptional communication, attention to detail, and the ability to manage expectations set top performers apart. These skills are essential to ensure smooth client transitions, maintain satisfaction, and drive successful adoption of services or products.

What does a client implementation analyst do?

A client implementation analyst is responsible for onboarding new clients by configuring systems, coordinating with internal teams, and ensuring smooth deployment of products or services. They analyze client requirements, develop implementation plans, and provide support to ensure successful integration, often using project management tools and technical knowledge. This role requires strong communication skills and attention to detail to meet client needs effectively.

What does a client implementation do?

A client implementation professional manages the process of deploying and integrating products or services for clients. They coordinate with technical teams, customize solutions to meet client needs, and ensure successful onboarding and adoption, often using project management tools and technical knowledge. Their goal is to facilitate a smooth transition and maintain ongoing client satisfaction.

What are the most commonly searched types of Client Implementation jobs in Massachusetts?

The most popular types of Client Implementation jobs in Massachusetts are:

What are popular job titles related to Client Implementation jobs in Massachusetts?

For Client Implementation jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Client Implementation jobs in Massachusetts look for?

The top searched job categories for Client Implementation jobs in Massachusetts are:

What cities in Massachusetts are hiring for Client Implementation jobs?

Cities in Massachusetts with the most Client Implementation job openings:

Client Implementation jobs near you
Infographic showing various Client Implementation job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $113,055 per year, or $54.4 per hour.

Customer Success Coordinator - Implementation

Allego

Waltham, MA • On-site

$55K - $67K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

What You Will Do:

As an Implementation Customer Success Coordinator, you will play an essential role on our Implementation Services team, helping ensure the seamless onboarding, technical configuration, and early platform success for new Allego customers.

Working directly in partnership with Implementation Customer Success Managers (ICSMs) and Senior ICSMs, you will serve as a key execution partner on client implementations. You are tech-savvy, detail-oriented, and customer-focused, with a passion for problem-solving and hands-on software configuration. In this role, you will assist in building and configuring tailored solutions directly within the Allego Platform on behalf of our customers, while actively guiding and training customer admins on how to manage and support those solutions long-term.

This role is ideal for an ambitious professional looking to expand their career in SaaS implementation and project management within a fast-paced, high-growth environment.

  • Implementation Support: Work directly with ICSMs and Senior ICSMs to support the end-to-end onboarding and implementation lifecycle for new customer accounts. 
  • Platform Configuration: Hands-on execution and configuration of user groups, content structures, workflows, and tailored features within the Allego Platform on behalf of the customer based on project requirements.
  • Customer Enablement & Training: Train customer platform administrators and project teams on configuration best practices, ensuring clients are empowered and equipped to maintain and support their solutions post-launch. 
  • Project Execution: Assist in tracking project deliverables, managing action items, and ensuring key implementation milestones are completed accurately and on time. 
  • Product Expertise: Develop and maintain deep knowledge of the Allego platform functionality, features, and best practices to serve as a reliable technical partner for internal teams and customers. 
  • Cross-Functional Coordination: Collaborate closely with internal teams, including Product, Technical Support, and Account Management, to escalate questions and resolve client requests promptly. 
  • Data Integrity & Reporting: Maintain accurate project status tracking and customer records in internal systems such as Salesforce to support overall account health monitoring. 
  • Process Improvement: Help refine implementation templates, administrative training guides, and configuration playbooks based on customer feedback and recurring execution needs. 

Requirements

Experience You Will Bring: 
  • Experience: 1–2 years of professional experience in customer service, client relations, software implementation support, or technical application support preferred
  • SaaS & Tech Aptitude: Strong technical aptitude with the ability to quickly master software functionality, navigate web applications, and configure platform settings to meet business needs. 
  • Customer Focus: Highly responsive and customer-centric approach, demonstrating urgency, empathy, and ownership in helping clients succeed. 
  • Detail & Quality Mindset: Exceptional organizational skills, high attention to detail, and a commitment to quality execution across concurrent tasks and projects. 
  • Communication Skills: Excellent written and verbal communication skills, with the confidence to host live training sessions, walk customers through technical steps, and present ideas clearly. 
  • Teamwork: Strong interpersonal skills and a collaborative mindset, with a proven ability to partner effectively with project managers and technical peers. 
  • Education: Bachelor’s degree or equivalent practical experience required. 
  • Tools: Proficiency in Google Workspace, Microsoft Office (Word, Excel, PowerPoint), and familiarity with CRM systems like Salesforce.com or CS platforms (e.g., ChurnZero) is a plus.
Compensation

Base salary: $55,000-67,000

Variable pay target: 10%

Benefits

Allego offers a competitive, comprehensive benefits package, available to full-time employees on day one: 

  • Medical, dental, and vision coverage 
  • Unlimited vacation 
  • Paid parental leave 
  • Health Reimbursement Account (HRA) 
  • Flexible Spending Account (FSA) 
  • 401(k) with company matching 
  • Short & long-term disability, AD&D, and life insurance 
  • Allego stock options

Apply