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Client Implementation Jobs in Massachusetts (NOW HIRING)

allego

Manager of Implementation Services

Waltham, MA · On-site

$82K - $141K/yr

Proven experience (5+ years) in managing complex SaaS client implementation projects, including the onboarding and relationship * Strong project management skills, including the ability to develop ...

Allego

Manager of Implementation Services

Waltham, MA · On-site

$82K - $141K/yr

Proven experience (5+ years) in managing complex SaaS client implementation projects, including the onboarding and relationship * Strong project management skills, including the ability to develop ...

Allego

Manager of Implementation Services

Waltham, MA

$82K - $141K/yr

Proven experience (5+ years) in managing complex SaaS client implementation projects, including the onboarding and relationship * Strong project management skills, including the ability to develop ...

MEDITECH

Client Trainer (Implementation)

Canton, MA · Hybrid

$54K - $66K/yr

As a member of our Client Services & Implementation team, your job would involve: * Project management of clinical or financial software implementation to ensure effective LIVE * Leading the training ...

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All JobsClient Implementation JobsClient Implementation Jobs in Massachusetts

Client Implementation information

See Massachusetts salary details

$42.6K

$113.1K

$183.5K

How much do client implementation jobs pay per year?

As of Jun 12, 2026, the average yearly pay for client implementation in Massachusetts is $113,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $132,100.00 per year, depending on experience, location, and employer.

Do you need a degree to be an implementation specialist?

A degree is not always required to become an implementation specialist, but many employers prefer candidates with a bachelor's degree in fields like business, IT, or related areas. Relevant skills such as project management, technical knowledge, and certifications can also be important for success in this role.

What are typical daily responsibilities in a Client Implementation role?

In a Client Implementation position, your daily tasks often include coordinating with clients to understand their requirements, managing project timelines, and delivering onboarding or training sessions. You’ll work closely with internal teams such as sales, product, and support to ensure a seamless setup and address any client questions or technical issues that arise. Documenting progress, troubleshooting problems, and providing feedback to improve processes are also common activities. This means you’ll balance client interaction, internal collaboration, and hands-on project execution every day.

What is the highest paid customer service job?

In customer service roles, senior positions such as Customer Service Directors or Managers tend to have the highest salaries, often exceeding six figures with experience and industry specialization. Customer support roles in high-demand industries like technology or finance may also offer higher compensation, especially with advanced skills or certifications.

What is the client implementation role?

A client implementation role involves coordinating the setup and deployment of products or services for clients, ensuring smooth onboarding and integration. It requires strong communication, technical skills, and knowledge of the company's systems or platforms. The role often includes project management and troubleshooting to meet client needs effectively.

What is a Client Implementation job?

A Client Implementation job involves onboarding new clients and ensuring they successfully integrate a company's products or services into their operations. This role requires coordinating between internal teams and clients to manage timelines, troubleshoot issues, and customize solutions based on client needs. Strong project management, communication, and problem-solving skills are essential. The goal is to ensure a smooth transition and a positive client experience, leading to long-term satisfaction and retention.

What does a client implementation specialist do?

A client implementation specialist is responsible for onboarding new clients, configuring products or services to meet client needs, and ensuring successful deployment. They often coordinate with sales, technical teams, and clients, utilizing tools like CRM systems and project management software to facilitate smooth implementation processes.

What are the key skills and qualifications needed to thrive in the Client Implementation position, and why are they important?

To thrive in a Client Implementation role, you need strong project management abilities, problem-solving skills, and experience in customer onboarding, often supported by a degree in business, IT, or a related field. Familiarity with CRM software, project management tools (like Asana or Jira), and sometimes industry-specific certifications can be highly beneficial. Exceptional communication, attention to detail, and the ability to manage expectations set top performers apart. These skills are essential to ensure smooth client transitions, maintain satisfaction, and drive successful adoption of services or products.

What are the most commonly searched types of Client Implementation jobs in Massachusetts? The most popular types of Client Implementation jobs in Massachusetts are:
What are popular job titles related to Client Implementation jobs in Massachusetts? For Client Implementation jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Client Implementation jobs in Massachusetts look for? The top searched job categories for Client Implementation jobs in Massachusetts are:
What cities in Massachusetts are hiring for Client Implementation jobs? Cities in Massachusetts with the most Client Implementation job openings:
Client Implementation jobs near you
Infographic showing various Client Implementation job openings in Massachusetts as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 10% Part Time, 2% Temporary, and 8% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $113,055 per year, or $54.4 per hour.
Director - Client Project Management and Implementation

Director - Client Project Management and Implementation

SS&C Technologies

Boston, MA • Hybrid

Other

Posted 11 days ago

SS&C Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

108th of 188 rated software companies

Job description

Director, Insurance Implementation and Onboarding


Locations: Windsor, CT (Hybrid), Boston, MA (Hybrid)


About the Role

SS&C is seeking a Director of Insurance Implementation and Onboarding to lead client implementations of our Singularity platform, supporting investment operations and accounting for insurance firms. This role will drive complex, high-impact projects, ensuring seamless onboarding, strong governance, and exceptional client experience.

You will serve as a strategic partner to clients and internal stakeholders, leading implementation efforts, managing project teams, and contributing to the continued evolution and success of SS&C Singularity.


Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and healthcare operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to large-scale implementations and enterprise-level client engagements.


How You Will Make an Impact

  • Lead end-to-end client implementations of the Singularity platform for insurance investment operations and accounting
  • Drive structured project plans, governance, and execution to ensure successful onboarding and high client satisfaction
  • Manage multiple implementation projects simultaneously, including oversight of project teams and resources
  • Serve as the primary point of contact between clients and SS&C teams (product, development, operations)
  • Build and maintain strong relationships with client stakeholders, including leading project reviews and executive updates
  • Conduct business analysis, workflow reviews, and operational assessments to support implementation success
  • Provide subject matter expertise and consult clients on best practices within investment accounting and operations
  • Support pre-sales initiatives and contribute to ongoing product and implementation methodology improvements


Required Experience

  • Bachelor’s degree in Accounting, Finance, Economics, or a related field
  • Significant experience in program or project management within financial services implementations
  • Strong background in investment accounting, with insurance industry experience highly preferred
  • Experience with public and private investments, including fixed income, equities, derivatives, FX, and commercial loans
  • Proven ability to manage complex projects and high-pressure client environments
  • Strong analytical, problem-solving, and risk management skills
  • Excellent communication skills with the ability to engage senior stakeholders
  • Ability to manage multiple priorities with strong attention to detail and time management


What Sets You Apart

  • Direct experience with insurance investment operations and accounting platforms
  • Experience leading large-scale system implementations or outsourcing transitions
  • Strong consulting mindset with the ability to influence and guide clients
  • Experience contributing to process improvement and implementation methodologies
  • Demonstrated leadership experience managing project teams and cross-functional stakeholders


Join SS&C, where innovation meets global opportunities. Click here to apply.

What SS&C Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

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About SS&C Technologies

Sourced by ZipRecruiter

SS&C Technologies is a prominent player in the software and IT services industry, specializing in investment and financial technologies. The company is headquartered in Windsor, Connecticut, USA, with the core mission to deliver advanced technology-driven solutions and software for the global financial services industry. SS&C Technologies was established in 1986, and since its inception, the company has grown immensely to offer a comprehensive portfolio of services that include fund administration, securities industry software, insurance and pension funds software, asset management, and trading and settlement services.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Windsor, CT, US

Year founded

1986

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