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Sr Implementation Project Manager Jobs in Massachusetts

KYYBA Inc

Project Manager

Boston, MA · On-site

They are seeking a Project Manager who will be responsible for creating and implementing project ... issues to senior management. • Ability to maintain a high degree of professionalism and ...

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Sr Implementation Project Manager information

What are some common challenges faced by Sr Implementation Project Managers and how can they be addressed?

Sr Implementation Project Managers often encounter challenges such as managing cross-functional teams, navigating shifting client requirements, and ensuring projects stay on schedule and within budget. To address these, strong communication and stakeholder management skills are essential, as is maintaining detailed project documentation and proactively identifying potential risks. Building strong relationships with both clients and internal teams can also help anticipate issues early and create collaborative solutions, ensuring successful project delivery.

What are the key skills and qualifications needed to thrive as a Sr Implementation Project Manager, and why are they important?

To thrive as a Sr Implementation Project Manager, you need expertise in project management methodologies, business process analysis, and a relevant degree or PMP certification. Familiarity with project management software like Microsoft Project or Jira, as well as CRM and ERP systems, is often required. Outstanding leadership, stakeholder communication, and problem-solving skills set top performers apart in this role. These abilities ensure projects are delivered on time, within scope, and meet client expectations in complex and dynamic environments.

What does a Sr Implementation Project Manager do?

A Sr Implementation Project Manager is responsible for leading and managing the end-to-end process of implementing new systems, services, or products within an organization or for clients. They oversee project planning, resource allocation, budgeting, risk management, and stakeholder communication to ensure successful and timely project delivery. Senior Implementation Project Managers typically coordinate cross-functional teams, resolve issues, and ensure that deliverables meet client and organizational requirements. Their role is critical for ensuring projects are completed within scope, on time, and on budget, while maintaining a high level of customer satisfaction.
What are popular job titles related to Sr Implementation Project Manager jobs in Massachusetts? For Sr Implementation Project Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Sr Implementation Project Manager jobs in Massachusetts look for? The top searched job categories for Sr Implementation Project Manager jobs in Massachusetts are:
Sr Implementation Project Manager jobs near you
Infographic showing various Sr Implementation Project Manager job openings in Massachusetts as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution.

Senior Implementation Project Manager

Paperless Parts

Boston, MA • On-site

$120K - $160K/yr

Other

Re-posted 9 days ago

Job description

Summary:

As a Senior Implementation Project Manager, you will lead enterprise implementations by combining strong business acumen, strategic project management, and product expertise. You will guide customers through system integrations, process transformation, and organizational change while helping them maximize value from the platform.

This role requires the ability to operate across all levels of an organization, from core users to executive leadership. The successful candidate will be adept at  driving alignment, navigating complex stakeholder dynamics, managing difficult conversations, and escalating issues when necessary to ensure successful outcomes.

This is a full-time position based in the Boston, MA office with a hybrid schedule requiring on-site presence 3 days per week.

Responsibilities:

  • Own end-to-end delivery of implementation projects, balancing scope, timeline, budget, and outcomes.
  • Tailor implementation plans to support technical delivery and meet unique customer requirements, adjusting dynamically as needs evolve.
  • Partner with customers to drive process change, helping them evaluate and improve workflows to achieve better business outcomes.
  • Lead process discovery and mapping sessions to define current-state workflows and design improved future-state processes aligned to the platform.
  • Train customers on end to end process and product functionality. 
  • Communicate clearly across stakeholders, including leading executive-level discussions and escalations.
  • Proactively identify risks, manage scope, and resolve issues through negotiation and problem-solving.
  • Drive rigor in execution, ensuring process adherence and adapting with sound judgment and creativity to achieve desired outcomes.
  • Manage resource allocation across projects, collaborating with other Implementation Project Managers and leadership to prioritize work and adjust resources as changes in plans arise.
  • Build strong internal and external relationships while holding teams accountable and driving decisions forward.
  • Maintain key project documentation and continuously improve internal and customer processes.
  • Travel to customer sites 1-3 times per month.

Requirements

  • 8+ years of experience in customer-facing implementation or project management, preferably in SaaS or technology.
  • Strong business acumen with the ability to understand and improve customer processes.
  • Proven ability to lead process discovery and mapping workshops and translate findings into actionable solutions.
  • Demonstrated experience managing resources across multiple projects, balancing customer success with team capacity constraints.
  • Excellent written and verbal communication skills with experience engaging both operational users and executive stakeholders.
  • Ability to handle difficult conversations, negotiate priorities, and manage expectations.
  • Experience driving executive-level escalations and influencing outcomes.
  • Highly organized, adaptable, and effective in fast-paced, ambiguous environments.
  • Experience in manufacturing, supply chain, or process improvement (Lean/Six Sigma) is strongly desired.

What Success Looks Like

  • On-time, on-budget  implementations with strong customer adoption and measurable customer value.
  • Clear alignment across stakeholders, including executive leadership.
  • Effective navigation of complex challenges, driving decisions and outcomes.

Salary range: $120,000-$160,000
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.

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