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Client Implementation Project Manager Jobs in Malden, MA

Prelim

Project Manager, Implementations

Boston, MA · Remote

$130K - $140K/yr

... Implementation team and lead banks through their digital transformation journey. You'll manage ... Lead client calls and build trusted relationships with stakeholders from C-suite executives to ...

Alegeus

Project Manager

Boston, MA · On-site

MISSION As a Project Manager, you will lead complex client implementations from kickoff through go-live, serving as the trusted leader responsible for delivery, communication, and client confidence.

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Client Implementation Project Manager information

See Malden, MA salary details

$42.8K

$117.3K

$195K

How much do client implementation project manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for client implementation project manager in Malden, MA is $117,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,400.00 and $147,100.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in Malden, MA?

For Client Implementation Project Manager jobs in Malden, MA, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Malden, MA look for?

The top searched job categories for Client Implementation Project Manager jobs in Malden, MA are:

What cities near Malden, MA are hiring for Client Implementation Project Manager jobs?

Cities near Malden, MA with the most Client Implementation Project Manager job openings:

Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Malden, MA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $117,318 per year, or $56.4 per hour.

CRIMS CRD - Client Implementations

Asset Management Company

Boston, MA • On-site

Other

Posted 21 days ago

Job description

Project Manager

Reporting to the manager of Client Implementations, the Implementation Analyst - Client Implementations is responsible for providing leadership, end to end program management and oversight of client implementations. This includes pre-sales, due diligence, onboarding and implementation activities, policies, and practices.

Responsibilities include:

  • Assess/evaluate client requirements against scope of project, manage project plan and schedule
  • Act as a client-facing program analyst on large, complex implementation projects to ensure a smooth transition as the relationship begins
  • Leads the overall direction, coordination, implementation, execution, control and completion of large, strategic clients ensuring consistency with company strategy, commitments and goals
  • Defines standard implementation scoping documentation. Facilitates the definition of project scope, goals and deliverables
  • Documents all custom client requirements, works with product management, technology and service management teams to define technical and process solutions to deploy custom scope, and ensures smooth knowledge transfer from sales to implementation team.
  • Works with other project managers and specialists to ensure timely and accurate delivery of standard and custom scoped objectives. Ensures Implementation, delivery and development timelines are met.
  • Monitor and report on progress of the project to all stakeholders, present reports defining project progress, problems and solutions and implements project changes and interventions to achieve project goals
  • Provide feedback to internal team and development regarding process and product
  • As workflow dictates oversight and completion of individual RFPs and the implementations of new strategic clients
  • Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication. Responsible for managing client expectations.

Qualifications:

  • 5+ Years in Business Analyst experience with CRD CRIMS
  • Proven experience in people management, strategic planning, risk management and change management
  • Highly collaborative and flexible. Ability to build effective working relationships with others inside and outside the organization, including leadership.
  • Ability to think strategically, analytically to solve complex problems. High results orientation and strong collaborator
  • Significant experience leading business programs and planning initiatives
  • Strong interpersonal, communication, managerial, motivational, organizational and planning skills
  • Excellent communication, interpersonal and presentations skills. Rapport-building, negotiation, consensus-building and clear expectation setting and communications for clients as well as teams and members.
  • Strong team management and leadership experience.

Key Attributes:

  • Team player with professional and positive approach
  • Flexible and can adapt easily to changing/evolving role requirements
  • Creative, innovative and able to think outside of the box
  • Strong attention to detail
  • Self-motivated & self-sufficient
  • Effective communicator at all levels of the organization

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