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Client Implementation Project Manager Jobs in Malden, MA

Responsibilities * Assist in the delivery of client implementations using CareCloud's methodology * Under direction from Project Managers, work with clients and other CareCloud teams to complete the ...

... Implementation team and lead banks through their digital transformation journey. You'll manage ... Lead client calls and build trusted relationships with stakeholders from C-suite executives to ...

They are seeking a Workday Project Manager to lead project management workstreams on Workday implementation projects, support the creation of workplans, and manage client relationships.

MISSION As a Project Manager, you will lead complex client implementations from kickoff through go-live, serving as the trusted leader responsible for delivery, communication, and client confidence.

MISSION As a Project Manager, you will lead complex client implementations from kickoff through go-live, serving as the trusted leader responsible for delivery, communication, and client confidence.

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Client Implementation Project Manager information

See Malden, MA salary details

$42.8K

$117.3K

$195K

How much do client implementation project manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for client implementation project manager in Malden, MA is $117,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,400.00 and $147,100.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What job categories do people searching Client Implementation Project Manager jobs in Malden, MA look for?

The top searched job categories for Client Implementation Project Manager jobs in Malden, MA are:

What cities near Malden, MA are hiring for Client Implementation Project Manager jobs?

Cities near Malden, MA with the most Client Implementation Project Manager job openings:

Infographic showing various Client Implementation Project Manager job openings in Malden, MA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $117,318 per year, or $56.4 per hour.

Implementation Associate

Boston, MA • On-site

Other

Posted 12 days ago


Job description

CareCloud is transforming the healthcare experience with the industry’s most modern, flexible and powerful cloud-based platform to help providers maximize the efficiency and effectiveness of their practices while connecting and collaborating directly with patients in support of better care. CareCloud solutions include revenue cycle management, practice management, electronic health records, advanced billing rules, and analytics. As part of the Professional Services team, the Implementation Associate is responsible for assisting clients and CareCloud Project Managers with all daily implementation project tasks including information gathering, system configuration and testing, training, client support, and overall delivery assurance.

Responsibilities
  • Assist in the delivery of client implementations using CareCloud’s methodology
  • Under direction from Project Managers, work with clients and other CareCloud teams to complete the implementation tasks especially system configuration and testing
  • Ensure tasks are completed on schedule and according to requirements
  • Provide onsite, telephonic, and electronic support to clients during the implementation project
  • Update project and task status through web-based tool
  • Work across multiple clients and implementations at a time
  • Provide regular status reporting to Project Manager
  • Be a subject matter expert on CareCloud’s product offerings
Requirements

Requirements

  • Ability to complete tasks according to defined schedules
  • Self-directed and resourceful
  • Strong problem solving skills
  • Excellent verbal and written communication skills
  • Healthcare experience with working knowledge of EDI/ERA enrollment, Payer contracts, and EHR software preferred
  • Strong computer application skills
  • Understanding of general systems technology
  • Up to 70% travel
  • Bachelor’s degree or equivalent experience
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