ZipRecruiter

Log In

1

Client Implementation Project Manager Jobs in Boston, MA

Prelim

Project Manager, Implementations

Boston, MA · Remote

$130K - $140K/yr

... Implementation team and lead banks through their digital transformation journey. You'll manage ... Lead client calls and build trusted relationships with stakeholders from C-suite executives to ...

next page

Showing results 1-20

All JobsClient Implementation Project JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Boston, MA

Client Implementation Project Manager information

See Boston, MA salary details

$44.5K

$122.2K

$203.2K

How much do client implementation project manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for client implementation project manager in Boston, MA is $122,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,900.00 and $153,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What does a client implementation project manager do?

A client implementation project manager oversees the process of deploying products or services to clients, coordinating between internal teams and clients to ensure timely and successful delivery. They manage project timelines, scope, and resources, often using project management tools, and communicate progress to stakeholders. Their role ensures that client requirements are met and that the implementation aligns with contractual agreements.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries may also include bonuses and benefits, and roles often require strong project management skills and familiarity with tools like MS Project or Jira.
What are popular job titles related to Client Implementation Project Manager jobs in Boston, MA? For Client Implementation Project Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Boston, MA look for? The top searched job categories for Client Implementation Project Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Client Implementation Project Manager jobs? Cities near Boston, MA with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you

Implementation Project Manager

GCX Corporation

Franklin, MA • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Job description

CAREERS AT GCX

GCX has been a provider of medical instruments and IT mounting solutions for the healthcare industry since 1971. A dedication to the healthcare industry has allowed our teams to develop a unique understanding of the interaction between medical devices, users, and healthcare environments. In collaboration with our partners and customers, we create products that are utilized in virtually all healthcare settings to provide secure positioning, mobility, and ergonomic access to medical devices and computer hardware. Overall, we are committed to developing tools and solutions to enable caregivers to deliver improved patient care.

POSITION SUMMARY:

As the Implementation Project Manager, you will lead GCX in the planning, execution, and successful delivery of large-scale healthcare technology implementation projects to hospital customer locations. In this role, you are an extended Team Member of the US Direct Sales Team and play a critical role in revenue realization and customer satisfaction. Acting as the primary customer-facing project leader, you will establish a project plan that meets the customer’s needs, coordinate internal and external stakeholders, manage project risks, oversee implementation activities, and ensure successful integration of GCX solutions within complex healthcare environments. You will serve as the central point of communication for both the customer and GCX internal team throughout the project lifecycle.

This in-office role is preferred to be based in our Franklin, MA, facility. However, we will consider strong candidates who are located within commuting distance of our El Paso, TX, or Petaluma, CA, facilities. This role reports to the Manager of On-Site Services (“OSS”) and works closely with the Customer Service Director and Sales Leadership.

KEY RESPONSIBILITIES:

  • Lead large-scale healthcare technology implementation and integration projects involving GCX hardware, software, and healthcare IT systems.
  • Serve as the primary internal customer-facing project leader, managing stakeholder communications, project governance, risk assessments, and implementation planning throughout the project lifecycle.
  • Coordinate testing, validation, go-live readiness, demonstrations, and integration activities with customers, resellers, internal teams, and third-party partners.
  • Lead cross-functional teams to execute project deliverables, manage dependencies, and ensure successful implementation outcomes.
  • Collaborate with GCX operations personnel to fully staff customer installation jobs.
  • Develop and maintain project plans, schedules, budgets, forecasts, milestones, and implementation documentation, and track overall project performance.
  • Manage project risks, scope changes, escalations, and issue resolution activities to ensure customer satisfaction and achievement of business objectives.

Key Performance Metrics for this Role:

  • Total projects completed.
  • Project % completed on time.
  • Customer satisfaction (Net Promoter Score).

EXPERIENCE AND QUALIFICATIONS:

  • Bachelor’s degree or equivalent combination of education and relevant technical experience.
  • 3+ years of experience managing customer-facing projects, healthcare technology implementations, technical deployments, or cross-functional teams.
  • Proven ability to manage multiple projects simultaneously while meeting deadlines and business objectives.
  • Strong communication, organizational, and stakeholder management skills.
  • Experience using project management methodologies and tools (e.g., PMI, Agile, Waterfall, Microsoft Project, Smartsheet, or similar).

Desired Characteristics:

  • Experience working within healthcare, clinical, medical device, healthcare IT, or hospital environments.
  • Experience managing large-scale, multi-site implementation or deployment projects.
  • PMP certification, Lean/Six Sigma certification, or equivalent project management training.
  • Familiarity with healthcare technology ecosystems, including patient monitoring, clinical applications, and healthcare infrastructure.
  • Ability to build strong customer relationships and lead teams through complex project challenges.

ADDITIONAL DETAILS:

  • Travel: Some occasional travel may be required, although most work will be in-office.
  • Physical Requirements: Able to sit, stand, and operate in an office environment, with some ability to travel. Minimal lifting required.
  • Salary Range - $80,000 - $100,000 based on experience and skills.

BENEFITS

GCX offers a terrific compensation package that includes a healthcare and dental plan; life, long-term disability, and accidental death insurance; a 401(k) plan; paid vacation and holidays; an educational assistance program; and fitness facilities in our California and Texas locations. We understand the importance of balancing your life between work and home, which is why we offer flexible scheduling.

EQUAL OPPORTUNITY

GCX values and employs unique individuals of different ages, genders, ethnicities, physical and mental abilities, and lifestyles. We do not discriminate (or tolerate discrimination by our employees) against any applicant or employee based on age, gender, race, color, religion, national origin, disability, marital status, veteran status, sexual orientation, or any other characteristic protected under law.