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Client Implementation Project Manager Jobs in Southbridge, MA

Lotto.com is seeking an experienced project manager to spearhead large-scale and emerging technology and process implementation projects. You will coordinate cross-functional teams' efforts, oversee ...

Our Greater Boston area client is looking for a Project Manager for an immediate full time hire ... Work closely with the estimating and account services teams to proactively identify and implement ...

Project Manager

Milford, MA · On-site

$113K - $155K/yr

Project Management Reports to: Project Executive Supervisory Duties: Yes Salary Range: $113,000 ... The PM will oversee the implementation of a Raving Fans action plan and play a key role in business ...

Project Manager

Milford, MA · On-site

$113K - $155K/yr

Project Management Reports to: Project Executive Supervisory Duties: Yes Salary Range: $113,000 ... The PM will oversee the implementation of a Raving Fans action plan and play a key role in business ...

Project Manager The Project Manager works in partnership with the Client, Design, and Event Teams ... Work closely with the estimating and account services teams to proactively identify and implement ...

Assistant Project Manager

Milford, MA · On-site

$93K - $116K/yr

Take ownership of the closeout process: complete and implement project closeout checklist. * Manage close-out documentation (as-builts, O&Ms, warranties, test reports, etc.) for submission to Design ...

Own residential remodeling projects from pre-construction through final completion, ensuring projects are delivered on schedule, within budget, and meet client expectations * Independently manage day ...

Project Manager

Enfield, CT · On-site

$26 - $32/hr

Participate in post-implementation reviews to evaluate project outcomes and identify opportunities ... We are proud to be a ClearlyRated Best of Staffing ® Platinum Award winner for both client and ...

Senior Construction Project Manager

Worcester, MA · On-site

$111K - $151K/yr

Guide the Client and team through the design implementation process including conceptual, schematic ... Manage project performance against schedules, scheduled milestones and critical path items on ...

This role supports the overall direction, coordination, implementation, execution, control, and ... Support quality assurance activities to ensure project deliverables meet company and client ...

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Client Implementation Project Manager information

See Southbridge, MA salary details

$42.5K

$116.5K

$193.7K

How much do client implementation project manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for client implementation project manager in Southbridge, MA is $116,537.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $146,100.00 per year, depending on experience, location, and employer.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What job categories do people searching Client Implementation Project Manager jobs in Southbridge, MA look for?

The top searched job categories for Client Implementation Project Manager jobs in Southbridge, MA are:

What cities near Southbridge, MA are hiring for Client Implementation Project Manager jobs?

Cities near Southbridge, MA with the most Client Implementation Project Manager job openings:

401k Implementation Project Manager

Smithfield, RI • On-site


Fidelity Investments
10K+ employees

8.7

Company rating: 8.7 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

17th of 151 rated financial services

People enjoy working here

Good employer

Recommended by students


Full-time

Re-posted 25 days ago


Job description


Note: Fidelity will not provide immigration sponsorship for this position
The Role
The Project Manager leads project teams of internal and external stakeholders to convert the defined contribution plans of new clients to Fidelity or make changes to the plans of existing clients.
The Expertise and Skills You Bring
  • Bachelor's Degree
  • 5+ years of experience in 2 of the following 3 areas; implementation, project management and/or client management
  • Confidently lead by influence and use strong communication and interpersonal skills to work across organizations
  • Analytical, organized, and have strong multi-tasking skills
  • Decisive, creative, and adaptable, with experience developing and executing solutions for clients while balancing business goals and priorities
  • Identify and lead quality improvement initiatives and other special projects for the team
  • Strong knowledge of defined contribution (qualified and/ or nonqualified), financial services, and/or benefits industries
  • Leading multiple projects and prioritizing workload based on urgency, importance, client expectations and business needs, delegating decision-making to team members as appropriate
  • Developing project timelines and ensuring that project team members complete requirements on time, while anticipating challenges and formulating solutions before the project is adversely impacted
  • Monitoring and reporting on project status
  • Consulting with clients to understand their needs
  • Maintaining knowledge of ERISA, IRC and DOL regulations and understanding the impact of pending legislation
  • Coaching and mentoring others to draw out their skills and expertise

The Team
As part of the Implementation group within Workplace Investing the Project Manager plays a critical role leading a project team and coordinating project efforts with internal business partners such as other groups within Implementation, ongoing client service teams, Participant Services, Financial Operations, etc. The project team also works with external resources, including client staff and third-party vendors.
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Client Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.


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