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Client Implementation Project Manager Jobs in Southbridge, MA

Lotto.com

Project Manager

Hopkinton, MA · On-site

Lotto.com is seeking an experienced project manager to spearhead large-scale and emerging technology and process implementation projects. You will coordinate cross-functional teams' efforts, oversee ...

Consigli Construction

Project Manager

Boston, MA · On-site

$113K - $155K/yr

Project Management Reports to: Project Executive Supervisory Duties: Yes Salary Range: $113,000 ... The PM will oversee the implementation of a Raving Fans action plan and play a key role in business ...

Consigli Construction

Project Manager

Milford, MA · On-site

$113K - $155K/yr

Project Management Reports to: Project Executive Supervisory Duties: Yes Salary Range: $113,000 ... The PM will oversee the implementation of a Raving Fans action plan and play a key role in business ...

Consigli Construction

Project Manager

Milford, MA

$113K - $155K/yr

Project Management Reports to: Project Executive Supervisory Duties: Yes Salary Range: $113,000 ... The PM will oversee the implementation of a Raving Fans action plan and play a key role in business ...

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All JobsClient Implementation Project JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Southbridge, MA

Client Implementation Project Manager information

See Southbridge, MA salary details

$42.5K

$116.5K

$193.7K

How much do client implementation project manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for client implementation project manager in Southbridge, MA is $116,537.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $146,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Southbridge, MA? For Client Implementation Project Manager jobs in Southbridge, MA, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Southbridge, MA look for? The top searched job categories for Client Implementation Project Manager jobs in Southbridge, MA are:
What cities near Southbridge, MA are hiring for Client Implementation Project Manager jobs? Cities near Southbridge, MA with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
401k Implementation Project Manager

401k Implementation Project Manager

Fidelity Investments

Smithfield, RI • On-site

Full-time

Posted 13 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

17th of 148 rated financial services

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role

The Project Manager leads project teams of internal and external stakeholders to convert the defined contribution plans of new clients to Fidelity or make changes to the plans of existing clients.

The Expertise and Skills You Bring

  • Bachelor's Degree

  • 5+ years of experience in 2 of the following 3 areas; implementation, project management and/or client management

  • Confidently lead by influence and use strong communication and interpersonal skills to work across organizations

  • Analytical, organized, and have strong multi-tasking skills

  • Decisive, creative, and adaptable, with experience developing and executing solutions for clients while balancing business goals and priorities

  • Identify and lead quality improvement initiatives and other special projects for the team

  • Strong knowledge of defined contribution (qualified and/ or nonqualified), financial services, and/or benefits industries

  • Leading multiple projects and prioritizing workload based on urgency, importance, client expectations and business needs, delegating decision-making to team members as appropriate

  • Developing project timelines and ensuring that project team members complete requirements on time, while anticipating challenges and formulating solutions before the project is adversely impacted

  • Monitoring and reporting on project status

  • Consulting with clients to understand their needs

  • Maintaining knowledge of ERISA, IRC and DOL regulations and understanding the impact of pending legislation

  • Coaching and mentoring others to draw out their skills and expertise

The Team

As part of the Implementation group within Workplace Investing the Project Manager plays a critical role leading a project team and coordinating project efforts with internal business partners such as other groups within Implementation, ongoing client service teams, Participant Services, Financial Operations, etc. The project team also works with external resources, including client staff and third-party vendors.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Client Service

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

What Fidelity Investments employees say

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