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Client Implementation Project Manager Jobs in New York

Prelim

Project Manager, Implementations

New York, NY · Remote

$130K - $140K/yr

... Implementation team and lead banks through their digital transformation journey. You'll manage ... Lead client calls and build trusted relationships with stakeholders from C-suite executives to ...

Prelim

Project Manager, Implementations

New York, NY · On-site

$130K - $140K/yr

... Implementation team and lead banks through their digital transformation journey. You'll manage ... Lead client calls and build trusted relationships with stakeholders from C-suite executives to ...

FundApps

Implementation Manager

New York, NY · Hybrid

$110K - $140K/yr

Ensure a consistently excellent client experience by planning, scheduling, and managing the implementation from project kick-off through to go-live. * Create a bespoke implementation plan (using our ...

Embtel Inc

IT PROJECT MANAGER

New York, NY · On-site

$107K - $127K/yr

We have an urgent requirement with our client/Implementation partner. The job details are given below - &geoId=92000000 Job Title: IT PROJECT MANAGER Location: Hybrid (New York, NY) Type: 6 Months ...

EquiLend

Vice President, Project Manager

New York, NY · On-site +1

$150K - $180K/yr

Our Project Managers drive the delivery of EquiLend platform development and client implementation projects. They support projects across our global business, working closely with technology ...

Pivotal Health

Implementation Lead

New York, NY · Remote

$160K - $185K/yr

Serve as the primary client-facing lead during implementation, managing timelines, expectations ... Highly organized with experience using project management and workflow tools such as Asana or Jira

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
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Client Implementation Project Manager jobs near you
Project Manager, Implementations

Project Manager, Implementations

Prelim

New York, NY • Remote

$130K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Transform how banks serve their customers

Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the U.S., from community banks to multi-billion dollar credit unions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone.

Why We're Looking for You

We're looking for a Project Manager, Implementations to join our Implementation team and lead banks through their digital transformation journey. You'll manage multiple high-stakes deployments simultaneously, coordinate cross-functional teams, and ensure our banking clients successfully launch on time.

This is a hands-on role where organization meets execution. You'll be the conductor orchestrating complex implementations while building trusted relationships with banking executives and operations teams.

What You'll Do

  • Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks while driving projects to on-time completion

  • Lead client calls and build trusted relationships with stakeholders from C-suite executives to operations staff, handling difficult conversations and managing expectations

  • Coordinate cross-functional teams including Implementation Associates, engineers, and Customer Success to ensure smooth project execution and post-launch transitions

  • Translate complex technical requirements between clients and internal teams while protecting your implementation team from scope creep

  • Jump in to help with hands-on configuration and debugging when needed, keeping projects moving forward during resource constraints

  • Document solutions and identify process improvements to enhance future deployments and team efficiency

  • Escalate strategically to sales and leadership when additional support is needed to unblock critical issues

What We're Looking For

  • Exceptional organizational skills, you live by your task lists and calendars

  • Strong communication abilities with both technical and non-technical audiences

  • Proven ability to manage multiple complex projects simultaneously

  • Grace under pressure, you stay calm when clients are stressed and deadlines are tight

  • Natural problem solver who finds creative solutions within constraints

  • Self-starter who takes ownership without waiting for direction

  • Legally authorized to work in the United States and located within the continental United States

Nice to Haves

  • Experience in financial services, banking, or fintech

  • Technical skills in a scripting language

  • Background in software implementations or professional services

  • Technical aptitude, ability to understand platform capabilities and limitations

  • Previous experience managing aggressive timelines with fixed deadlines

  • Familiarity with no-code platforms or integration projects

About Prelim

Prelim is a San Francisco and New York City-based startup that operates with fully remote positions across the US, helping banks onboard their customers. Our platform is designed to streamline the account opening process for both consumers and businesses, accelerating speed-to-market and enhancing the customer experience for financial institutions. If you’re excited to help shape the future of the banking industry, we encourage you to apply and join our team at Prelim. We are seeking individuals who are driven, ambitious, and eager to make a real impact in a traditional industry ready for technological innovation.

We offer equity, a sponsored 401K, parental leave, and fully paid health, vision, and dental insurance. Additional benefits include unlimited PTO, a remote work stipend, a life-style stipend, and twice-yearly company retreats.

Prelim values diversity and inclusion; people of all backgrounds are welcome to join our mission to transform banking.

Compensation Range: $130K - $140K