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Client Implementation Project Manager Jobs in New York

... client programs. Job Summary: The Sr. Implementation Project Manager is responsible for the end-to ... end delivery of complex deployments for large, often multi-stakeholder enterprise organizations in ...

Purpose of the role To manage the scoping and implementation of products and services for newly ... Delivery of client Product & channel implementation projects from inception through to agreed ...

Manager, Client Implementations We're hiring a Manager for our Client Implementation team to build ... project management and or software implementation. * A leadership mindset and appetite to shape ...

Manager, Client Implementations We're hiring a Manager for our Client Implementation team to build ... project management and or software implementation. * A leadership mindset and appetite to shape ...

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Client Implementation Project Manager information

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

What are popular job titles related to Client Implementation Project Manager jobs in New York?

For Client Implementation Project Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in New York look for?

The top searched job categories for Client Implementation Project Manager jobs in New York are:

What cities in New York are hiring for Client Implementation Project Manager jobs?

Cities in New York with the most Client Implementation Project Manager job openings:

Sr. Implementation Project Manager

Alviere

New York, NY • Remote

$130K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Company Summary:

With Alviere, organizations can offer financial products to drive customer engagement, generate new revenue streams, and improve existing financial flows. The Alviere HIVE platform offers an extensive range of configurable, branded financial products, including accounts & wallets, card issuance, streamlined payments, and global money transfers. Alviere brings together technology and program support with the trust of a licensed financial institution to assure the safety, flexibility, and long-term viability of client programs.


Job Summary:

The Sr. Implementation Project Manager is responsible for the end-to-end delivery of complex deployments for large, often multi-stakeholder enterprise organizations in a regulated financial services environment. They coordinate cross-functional teams - including Product, Engineering, Compliance, Customer Care, and client stakeholders - to plan, execute, and successfully launch the Alviere Solutions as part of our clients' product launches on time and within scope. This role is responsible for defining project plans, managing timelines and risks, aligning business and technical requirements, and coordinating deliverables internally and externally. Acting as the primary point of contact for clients, they drive clear communication and oversee change management, while continuously improving implementation processes and customer experience.


Responsibilities include but are not limited to: 

  • Leads multiple strategic and operational projects from inception and analysis through implementation to go-live and stabilization.
  • Identifies and manages project dependencies and critical paths. This requires the ability to connect cross dependencies across multiple projects and functions to keep project workflow progressing.
  • Sets and continually manages project expectations with team members and other stakeholders. Coaches, mentors, motivates, and supervises project team members and contractors, and influences them to take positive action and accountability for their assigned work.
  • Creates and manages the implementation of cross functional project plans which coordinate cross functional SME teams.
  • Manages deliverables, performing project reviews and ensuring project management best practices take place for all engagements.
  • Facilitates and makes complex decisions and recommendations using a high degree of initiative and independent judgment.
  • Manages project documentation, status reporting, and risk awareness.
  • Communicates project effort, progress, achievements, problems and failures on a timely basis to senior leadership.


A successful Implementation Project Manager will have the following:

  • 6+ years of experience in a project manager role in in fintech, payments, banking technology, or regulated SaaS
  • Experience working with financial institutions and enterprise clients
  • Expertise with the Atlassian suite of products, including Confluence and Jira, and project management tools including Smartsheets
  • Experience managing complicated, long running, and often ambitious projects
  • Proven ability to manage multiple clients and priorities simultaneously
  • Comfort working with technical, operational, business, and compliance stakeholders
  • Familiarity with APIs, data integrations, or platform-based products
  • Excellent written and verbal communication skills
  • PMP, CSM, or similar certification a plus


In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this position is $130,000.00 - $140,000.00 per year. Actual compensation will be determined based on experience, skills, and location. This position is eligible for Company bonus and equity. Benefits include: Medical, dental, and vision insurances, unlimited paid time off, 401k plan w/company match.


For Colorado Applicants:

Applicants are not required to provide age-related information in their application materials, such as dates of graduation or years of attendance. You may redact or omit these details from your résumé or other documents submitted with your application. If age verification is necessary for legal compliance, it will only be requested after a conditional job offer is made.


We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, veteran status, or any other category protected by law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. Alviere is committed to a workforce where everyone's opportunities are limitless.


Consistent with this commitment, Alviere will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities. Please contact recruiting@alviere.com for any assistance.